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Select MS Charles Dickens - Frankfurt

Hotel with free breakfast, a short walk to Römerberg

Photo gallery for Select MS Charles Dickens - Frankfurt

Terrace/patio
Terrace/patio
Property grounds
Lounge
View from room

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Gym
  • Breakfast included
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room, 1 Queen Bed, City View

Frette Italian sheets, premium bedding, in-room safe, desk

Standard Double Room, 1 Queen Bed, City View

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Frette Italian bed sheets
Private bathroom
Hairdryer
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double or Twin Room, 1 Queen Bed, City View

Frette Italian sheets, premium bedding, in-room safe, desk

Comfort Double or Twin Room, 1 Queen Bed, City View

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Frette Italian bed sheets
Private bathroom
Hairdryer
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Suite, 1 Queen Bed, Balcony, City View

Frette Italian sheets, premium bedding, in-room safe, desk

Business Suite, 1 Queen Bed, Balcony, City View

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Frette Italian bed sheets
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double or Twin Room, 1 Queen Bed, River View

Frette Italian sheets, premium bedding, in-room safe, desk

Standard Double or Twin Room, 1 Queen Bed, River View

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Frette Italian bed sheets
Private bathroom
Hairdryer
  • 15 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double or Twin Room, 1 Queen Bed, River View

Frette Italian sheets, premium bedding, in-room safe, desk

Comfort Double or Twin Room, 1 Queen Bed, River View

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Frette Italian bed sheets
Private bathroom
Hairdryer
  • 15 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Suite, 1 Queen Bed, Balcony, River View

Frette Italian sheets, premium bedding, in-room safe, desk

Business Suite, 1 Queen Bed, Balcony, River View

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Frette Italian bed sheets
Private bathroom
  • 26 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
18 Untermainkai, Docked on the river, Frankfurt, 60329

What's nearby

  • Staedel Museum - 8 min walk
  • Römerberg - 9 min walk
  • Frankfurt Christmas Market - 11 min walk
  • MyZeil - 15 min walk
  • Alte Oper - 15 min walk

Getting around

  • Willy-Brandt-Platz Tram Stop - 4 min walk
  • Frankfurt (ZRB-Frankfurt Central Train Station) - 10 min walk
  • Frankfurt Airport (FRA) - 23 min drive

Restaurants

  • ‪Maincafé - ‬7 min walk
  • ‪Main Nizza - ‬1 min walk
  • ‪Babam - ‬4 min walk
  • ‪Bayram - ‬6 min walk
  • ‪Central Grill - ‬5 min walk

About this property

Select MS Charles Dickens - Frankfurt

Hotel near Römerberg
Located close to Frankfurt Christmas Market and Alte Oper, Select MS Charles Dickens - Frankfurt provides free continental breakfast, a terrace and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
Other perks include:
  • A front desk safe, wedding services and a 24-hour front desk
  • A lift, luggage storage and coffee/tea in reception
  • Tour/ticket information and 1 meeting room
Room features
All 76 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Frette Italian sheets and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Coffee/tea makers, heating and daily housekeeping

Languages

English, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 6 per night); discounts available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Sauna
  • Spa tub

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,184 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Spa

  • Sauna
  • Spa services

Accessibility

  • Lift

Room amenities

Bedroom

  • Free cot
  • Frette Italian sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The check-in location differs from the property location; go to: [Lindleystraße 7.]
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please be advised that this property is a boat and not a standard hotel.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 6 per night (230 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Select MS Charles Dickens Frankfurt Hotel
Select Charles Dickens Hotel
Select MS Charles Dickens Frankfurt
Select Charles Dickens
Select MS Charles Dickens - Frankfurt Hotel
Select MS Charles Dickens - Frankfurt Frankfurt
Select MS Charles Dickens - Frankfurt Hotel Frankfurt

Frequently asked questions

Is Select MS Charles Dickens - Frankfurt pet-friendly?

No, pets are not allowed at this property.

How much is parking at Select MS Charles Dickens - Frankfurt?

This property doesn't offer parking.

What time is check-in at Select MS Charles Dickens - Frankfurt?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Select MS Charles Dickens - Frankfurt?

Checkout is at 11 AM.

Where is Select MS Charles Dickens - Frankfurt located?

Located in Innenstadt 1, this hotel is within a 10-minute walk of Financial District and Römerberg. Frankfurt Christmas Market and MyZeil are also within 15 minutes. Willy-Brandt-Platz Tram Stop and Willy Brandt Platz U-Bahn are within a 5-minute walk.

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Select MS Charles Dickens - Frankfurt Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 12 out of 42 reviews
Rating 8 - Good. 17 out of 42 reviews
Rating 6 - Okay. 6 out of 42 reviews
Rating 4 - Poor. 2 out of 42 reviews
Rating 2 - Terrible. 5 out of 42 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Stayed 3 nights in Jan 2020

8/10 Good

Georgina

Difficult to find entrance no sign on street
Great food very comfortable and romantic. We had a problem getting on our luggage as the taxi man very unhelpful and was not able to take us down to the boat so had to drag cases through bushes down steps which was very uncomfortable.
View from the roof of Frankfurt
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Very nice to stay on this Beautiful ship and Wake up with the view of the river Main. I will for sure chose this for next trip to Frankfurt. Very comfortable beds and breakfast has all you can ask for.
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I was moved by Expedia from a 5 star boat to a boat that was furnished and looked and sounded like a P and O Cross channel ferry for the sand money !
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2018

8/10 Good

Vipul

Housekeeping was poor specially replacement/refilling of toiletries and tea/coffee pouches. Wifi was bit of a problem but the manager solved it personally for me. It reoccurred later.
Stayed 4 nights in Jan 2019

10/10 Excellent

Thomas

Bästa hotellupplevelsen i Frankfurt
Fantastisk upplevelse på denna mysiga båt, med förstklassig service, allt man önskar till frukost, fräsch och fint. Jag är mycket nöjd och överraskad och kommer definitivt återvända när jag är i Frankfurt. Tyst och fint läge med promenadavstånd till både mässa (ca 30 min) och centrum (ca 10 min).
Stayed 2 nights in Jan 2019

8/10 Good

Carsten

Stayed 1 night in Jan 2019

10/10 Excellent

Annette

Supernöjd
Bra läge, omtänksam personal, mysig bar och bra frukost, jag är supernöjd!
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

予約時に良く確認していなかったので、ホテルを見つけるのに苦労しましたが、最初から確認していれば、何ら問題ないです。 マイン川に浮かぶ船に宿泊したことは、良い思い出です！
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Overall enjoyed our 3 night stay on the Charles Dickens, the experience was marred by the location of the boat, it should have been moored within walking distance of Christmas Market but unfortunately was moved to a good distance outside the Christmas Market area, located in an industrial dock area. Paid for a river view, got a view of a cement works. We were advised that VIP cars would be laid on to transport us into town, that turned out to be 2 mini buses with limited availability
Stayed 3 nights in Nov 2018

8/10 Good

Joao

Para nosso espanto quando chegamos à morada indicada o barco não estava lá... tinha sido mudado para outra localização bem longe do centro. Manifestando o nosso descontentamento, falamos com o representante da empresa que no momento estava a alugar o barco, uma pessoa muito pouco gentil e diplomática, ao contrario dos restantes empregados que tudo fizeram para minimizar o nosso descontentamento. Esquecendo este incidente, as instalações do hotel são fantásticas em todos os níveis. E mais uma vez gostaria de realçar a amabilidade e profissionalismo de toda a tripulação do barco que tudo fez para nos proporcionar uma óptima estadia.
Stayed 3 nights in Nov 2018

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
トラブルを楽しめる方限定ホテル。
このホテルはボートです。フランクフルト駅から歩いて15分のところに停泊していましたが、現在は車で15分程のところに停泊しています。到着時迎えの車を依頼しましたがフランクフルト駅前のマクドナルド前で一時間半程待たされました。4回電話しましたが、すぐ向かう、5分以内で行くとかなり適当な対応をされました。部屋は綺麗ですが、一日目は送迎のクレームをつけたせいかリバービュー、二日目は岸壁側でした。窓からは何も見えず光もさしこみません。こちらもクレームしましたが、船で停泊しているのだからしょうがないだろうと言われました。部屋を予約される方は確どちらサイドか確認して予約されることをお勧めします。因みに料金は一緒です。 さらに問題は続きます。2日間Wifiが使用できませんでした。(iPhone) あとはケトルが電源ボタンを押し続けないと沸騰しないとか、シャワーブースのドアのシールが悪いのか水浸しになるは清掃した後のベッドの上には長い髪が落ちていたりなどかわいいものです。5スターホテルとのことでしたががっかりしました。12日間オランダ、ドイツ、ベリギーを旅行したホテルの中では最悪でした。コスパ悪しです。ご注意ください。
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Frankfurt winter break
Very friendly and helpful staff. Good breakfast. Quiet. Easy access to Frankfurt by taxi or local underground (the boat had been moved for our visit from its normal mooring and therefore was slightly out of town). Very good value for money overall
Stayed 3 nights in Nov 2018

8/10 Good

Rowland

Great service and hospitality great breakfast
The hotel facilities were good, the staff were most helpful, the breakfast was very good, and the staff were very helpful serving items to order such as omelets, along with coffee and tea, all were to a good standard and good portions. We were advised of a change of mooring position from the usual place due to the fire service checking the river bed for unexploded bombs from WW2, a very necessary activity even after 74 years! Whilst the harbor area is not the most idyllic, it certainly was not that bad and an easy walk along the river bank to by the ECB and many bars/restaurants. The ship was kept to a good standard and all the staff were well most helpful and accommodating and polite. We would return again
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2018

10/10 Excellent

Cato

Lovely hotel and cruiseship
Staying at MS Charles Dickens made our whole staying in Frankfurt a time to remember. The staff is exellent and always in a good mood. Especially we want to mention the waiters at breakfast and the ones in the bar. Thanks to all of you for everything. We appreciate it.
Stayed 6 nights in Nov 2018

8/10 Good

Peter

Toppen, frånsett det tillfälliga läget
Tyvärr var båten flyttad till en docka för reparation. Inget vi märkte av men omgivningen var trist. I och för sig fri transport till centrum, men det drar ändå ner betyget. För övrigt toppen om än ett litet rum.
Stayed 1 night in Nov 2018

8/10 Good

Ashley

Lovely ship in a poor location. Shame..!
Booked this due to dock location but was later advised this had moved due to dredging work on the river. This was totally untrue and established that they have NEVER docked at the Main Nizza. Apparently they're not permitted to dock there due to local competition. It would have been ideal. The ship was docked in Osthafen which is literally an industrial area and our outlook was over a skip recycling centre and a cement works. It was awful. Almost 2 miles from original dock area. The ship itself is lovely and plush. Our room had a small balcony but beware there are some without and the rooms are smaller. Well equipped with great shower. This ship normally operates as a mini cruise but had been sold off as a hotel. Very nice experience in all but for the awful location. Staff superb. Great breakfast. A beer in the bar costs €7.50. A taxi to old town would cost €20. A taxi from airport I would estimate at €55. There is a train station close by.
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Unsere Anlegestelle war zu Fuß sehr weit von der Innenstadt entfernt. Umliegende Lokalitäten geschlossen. Die Angebote des Hotels konnten teuer genutzt werden bzw. mit dem Taxi in die Stadt. Der Shuttle Service des Hotels ist zeitlich sehr begrenzt.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Christmas Markets
Great Hotel/ship, however the location wasn't great due to the ship having to be moved from it's normal berth, which is in a great location! Arrangements were made to taxi us around at the hotels expense due to the temporary inconvenience.Very helpful staff. Would recommend this hotel.
Stayed 2 nights in Nov 2018

4/10 Poor

Scarlett S

DO NOT STAY AT THIS HOTEL
hotel is parked in an isolated area across from a construction company that works all night. Yasin, manager emailed as compensation for the bad area, CD would provide rides to anywhere within 2 km, BUT not so. Yasin is very difficult to deal with. Taxis would not come to the location. Breakfast was ok, service was lacking, if you want coffee be prepared to wait and wait. other meals had very limited menu and food was not of high quality. Drivers did take guest to and from hotel to the central station, one drive with glasses was rude, the other tall slender drive is very nice. Bathroom shower did not drain, flood bathroom and entry both days. Problem reported day 1 and day 2, but nothing done to fix the problem. Ladies at the front desk semi helpful and both very nice. WiFi available for only certain devices.... IPhone will NOT connect to wifi and most PC laptops will not connect. Very few TV channels, all News. Movie selections contains 6 old movies. DONOT STAY HERE
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

The staff was very helpful and nice. They bend over backward to make sure we had everything we need. would gladly stay again.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Super oplevelse
Hotellet og værelset var i rigtig god stand. Man kan ikke klage over udsigten fra en båd! Desværre havde hotel-båden været nød til at flytte pga. arbejde på havnen, så der var lidt langt til byen. Hotellet havde dog kompenseret for det ved at arrangerer gratis kørsel.fra hotellet til Frankfurts hovedbanegård.
Stayed 2 nights in Nov 2018