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"Location was decent, very close to the market and plenty of food and drink options. About 20 minute walk from the station. The breakfast was delicious and plentiful. Tea & coffee amenities were in the room, albeit basic for the room type, but they were replenished each day. The hot chocolate was fairtrade, but the tea & coffee wasn't. The bed moved and hit the wall with the slightest movement, which was a bit annoying during the night when just turning over or moving an arm. Could do with just some felt pads adding to mute the noise & damage to the wall! The bath was large and beautiful, and the shower had really good pressure, though the shower curtain was a bit annoying as there wasn't loads of space with it closed. There wasn't a safe or fridge in the room that we noticed. The room itself was nicely decorated and very spacious, with lots of furniture options. Overall would stay again, it was clean & comfy, & the breakfast was really tasty! It's a lovely building too."

"I enjoyed my stay and the staff looked after us."

"Room was very tired and old and windows were cracked. I had to be moved as my two windows did not shut. New room was larger however the bathroom smelled like a sewer and it was also old and tired with rotting window frames. Bedding and curtains covered in stains. Made me book for breakfast at a specific time, but it was quiet and the food was very basic. "

"Hotel met our needs + nice being able to use health club facilities."

"Nice hotel, but could do with an update as everything is a little dated "

"Eight of us stayed for three nights. The hotel was great: - Ideally located for visiting central Norwich - Staff were friendly and helpful - An old established hotel full of character - Rooms updated and clean - Good restaurant and bar "

"The hotel was immaculate, the staff were pleasant and it was fairly cheap for a uber into the central "

"Didn’t see any facilities when arrived no one there to let us in and was just absolutely shocking "

"Lovely place to stay, all areas are very clean as was the room . The staff here were all very friendly and helpful. Parking is limited but there os a large payable car park opposite the property. This was our first time here and certainly won't be our last. "