2/10 Terrible
Rachel
Travelled with family
15 Nov 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The St George Hotel Gt Yarmouth is the worst Hotel We've ever stayed at. We were allocated room 128 on the first floor. On entering the room for the first time, we were greeted with a strong smell of a newly painted room. The room was totally uninhabitable for my me and my wife who has asthma. After a considerable time trying to find someone who could speak English we were allocated room 128 also on the first floor. This room had not been updated in a long time. You couldn't open the door unless the bed was moved. The wall lights at the end of bed were so low, that sitting on the bed to watch TV was impossible without knocking your head on the light fittings. The toilet was filthy and the leaking soil pipe had been bodged with mastic putty. There was thick Silicone Rubber all around the wash basin, bath and side panel that looked like it had been applied with a shovel. We were pleasantly surprised to find we had a bath. On closer inspection, it could not be used, as there was no bath plug. The wash basin plug was too small, to be useful for the bath. We had to make do with the shower head fitted to the bath taps for washing.
Walking from Reception into the Dinning area, being careful not to trip over the buckets collecting water from the ceiling as the roof was leaking in many places, we came across some tables in the dinning area. The tables were never used because no food was available at any mealtimes. Room 128 is next to the corridor Fire Door which banged constantly.
Rachel
Stayed 2 nights in Nov 2024