River Terrace Resort & Convention Center

3.5 star property
Resort with free parking, a short walk to Ripley's Aquarium of the Smokies
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for River Terrace Resort & Convention Center

Lobby sitting area
Signature Room, 2 Queen Beds, River View
Exterior
Exterior
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Pool
  • Air conditioning
  • Parking included
The price is AU$150
includes taxes & fees
6 Jan - 7 Jan

Room options

Available filters for rooms
Showing 8 of 8 rooms

Signature Room, 1 King Bed, River View

Highlights

Balcony
Air conditioning
Flat-screen TV
Hairdryer
Hydromassage showerhead
Private bathroom
Cable channels
In-room safe
  • 18 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, River View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Hairdryer
Hydromassage showerhead
Private bathroom
Cable channels
Iron/ironing board
  • 23 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Signature Room, 1 King Bed

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Hydromassage showerhead
Private bathroom
Cable channels
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Hydromassage showerhead
Private bathroom
Cable channels
Iron/ironing board
Pet friendly
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Hairdryer
Hydromassage showerhead
Private bathroom
Cable channels
Iron/ironing board
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Signature Room, 2 Queen Beds

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Hydromassage showerhead
Private bathroom
Cable channels
In-room safe
Iron/ironing board
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Signature Room, 2 Queen Beds, River View

Highlights

Balcony
Air conditioning
Flat-screen TV
Hairdryer
Hydromassage showerhead
Private bathroom
Cable channels
In-room safe
  • 27 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Signature Loft, 1 King Bed with Sofa bed, River View

Highlights

Balcony
Air conditioning
Flat-screen TV
Hairdryer
Hydromassage showerhead
Private bathroom
Cable channels
In-room safe
  • 56 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
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About the area

Map
240 River Road, Gatlinburg, TN, 37738

What's nearby

  • Ripley's Aquarium of the Smokies - 4 min walk
  • Anakeesta - 5 min walk
  • SkyPark - 6 min walk
  • Gatlinburg Space Needle - 7 min walk
  • Gatlinburg Convention Center - 8 min walk

Getting around

  • Alcoa - Knoxville Airport (TYS) - 69 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬5 min walk
  • ‪Tennessee Cider Company - ‬4 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬5 min walk
  • ‪Subway - ‬4 min walk
  • ‪Ole Red - ‬6 min walk

About this property

River Terrace Resort & Convention Center

Resort near Ripley's Aquarium of the Smokies
Close to Anakeesta and SkyPark, River Terrace Resort & Convention Center provides laundry facilities, a business centre and more. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self-parking
  • Express check-out, a lift and smoke-free property
  • Concierge services, a vending machine and a gift shop
  • Guest reviews give top marks for the helpful staff and location
Room features
All 205 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Other amenities include:
  • Hydromassage showers, baths or showers and hairdryers
  • Flat-screen TVs with cable channels
  • Housekeeping and phones

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 27 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

River Terrace Resort & Convention Center Resort
River Terrace Resort
River Terrace Resort Gatlinburg
River Terrace Resort Hotel
River Terrace Resort Hotel Gatlinburg
River Terrace Gatlinburg
River Terrace Hotel Gatlinburg
River Terrace Resort And Convention Center
River Terrace Resort Convention Center
River Terrace Resort & Convention Center Gatlinburg
River Terrace Resort & Convention Center Resort Gatlinburg

Frequently asked questions

Does River Terrace Resort & Convention Center have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at River Terrace Resort & Convention Center?

As of 5 Jan 2025, prices found for a 1-night stay for 2 adults at River Terrace Resort & Convention Center on 6 Jan 2025 start from AU$150.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is River Terrace Resort & Convention Center pet-friendly?

Yes, River Terrace Resort & Convention Center allows dogs (limit 2 total) with a maximum weight of up to 27 kg per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at River Terrace Resort & Convention Center?

Self-parking is free at this property.

What time is check-in at River Terrace Resort & Convention Center?

Check-in start time: 4:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at River Terrace Resort & Convention Center?

Checkout is at 10:00 AM. Late checkout is available for a fee (subject to availability).

Where is River Terrace Resort & Convention Center located?

Located in Downtown Gatlinburg, this resort is within a 5-minute walk of Mountain Mall and Ripley's Aquarium of the Smokies. Anakeesta and SkyPark are also within 10 minutes.

Reviews

7.8

Good

Rating 10 - Excellent. 403 out of 1008 reviews" "
Rating 8 - Good. 297 out of 1008 reviews" "
Rating 6 - Okay. 148 out of 1008 reviews" "
Rating 4 - Poor. 100 out of 1008 reviews" "
Rating 2 - Terrible. 60 out of 1008 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Maria

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
It seems to me that for the good location that the hotel has, they have it very deteriorated, the bathtub is yellow and old, as well as the sinks. There is only one person at the reception for the entire hotel. I wanted to get a drink of water and none of the machines had water. When I entered the room it had a strange smell. The carpet looks like it hasn't been changed for years. It disgusted me to walk there. I would definitely not stay there again with my family.
Stayed 3 nights in Jan 2025

10/10 Excellent

Angelica M

Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it stayed many times
Stayed 1 night in Dec 2024

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Close to middle of town, great for new years!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
I thought the property was very attractive, I also was thrilled to see a black bear that night. The staff was very pleasant and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very large and spacious rooms/balconies. Dated rooms that could use some updating (squishy bathtub) but location can’t be beat!
Stayed 2 nights in Dec 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Dec 2024

10/10 Excellent

Kathryn, Easley

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024

10/10 Excellent

Kathryn, Easley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The walking distance to downtown Gatlinburg was amazing.
Stayed 2 nights in Dec 2024

4/10 Poor

Grant

Disliked: Amenities, property conditions & facilities
This is a below-average hotel in a fantastic location. The bed was comfortable. The doors had drafts, and when it's in the 20s outside, that's no good. There were nearly no decorations, definitely not "homey" like the photos. The door to the adjoining room was SO thin. I could clearly hear the family in the next room converse, and they left the TV on all night. ALL NIGHT. The staff were ok. Didn't really want a timeshare hustle just to get my parking pass, though.
Stayed 2 nights in Dec 2024

10/10 Excellent

Julie

It was nice and close to everything
Stayed 2 nights in Dec 2024

6/10 Okay

Julie

Travelled with partner, Travelled with group
Disliked: Amenities, property conditions & facilities
Room did not match photos online. Extremely old decor and finishes - disappointing, especially for the price.
Stayed 1 night in Dec 2024

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
I love this place the location is ideal. I see they are doing their best to keep it right.It just needs some updating
Stayed 4 nights in Dec 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Rhonda

Travelled with partner
Hotel was old. $500 for two nights and it’s outdated. No carpet so you hear every step from the people directly above you. The fireplace is tiny. Have the logs that would fit in the usually space and puts out no heat. Online picture looks like theirs a restaurant but they told me at check-in without my even asking “the restaurant is closed, never opened back up after Covid and we have no housekeeping so if you need extra towels etc come up to the front desk and we will give them to you”. Finding your room is confusing and parking is weird and would be a nightmare during season. It was ok for the two days we stayed sight unseen but there are many other nicer choices around. Would not go back or recommend to others.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk to the strip. We were on the top floor of one of the towers with a great view of the town & mountains. Staff very helpful & friendly. Our second time to stay here, would definitely stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Nov 2024

10/10 Excellent

E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk service. Convenient to strip. Wish restaurant was open though.
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa Hyden

Travelled with partner
Liked: Cleanliness, staff & service
Distance to shopping and dining.
Stayed 3 nights in Nov 2024

10/10 Excellent

jonna

Liked: Staff & service
Beautiful hotel to stay at. Bears everywhere loved every minute of being here.
Stayed 5 nights in Nov 2024

4/10 Poor

Julie

Stayed 1 night in Oct 2024

6/10 Okay

Jennifer, Springfield

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Shelby

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everyone was very nice and helped whenever we needed it. It was a great experience
Stayed 2 nights in Nov 2024

6/10 Okay

James

Stayed 3 nights in Oct 2024