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Bristol Palace Hotel

5.0 star property
Enjoy a taste of Italy in every bite while taking in breathtaking views of the city’s historic harbor. Feel right at home with friendly staff.

Photo gallery for Bristol Palace Hotel

Staircase
Suite
Front of property
Interior detail
Exterior
Luxury abounds at Bristol Palace Hotel, where the Port of Genoa Cruise Ship Terminal and Old Port meet. Savor Italian cuisine for lunch or dinner at Giotto, unwind on the scenic terrace, and stay connected with in-room WiFi. Top marks from guests praise the delicious buffet breakfast and helpful multilingual staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Air conditioning
  • Room service
  • 24/7 front desk
  • Breakfast available
The current price is AU$282
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Terrace Junior Suite

Terrace Junior Suite

Terrace Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Separate bedroom
Blackout curtains
Down duvet
Eco-friendly toiletries
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Junior Suite

Grand Junior Suite

Grand Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Separate bedroom
Blackout curtains
Down duvet
Eco-friendly toiletries
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Suite

Suite

Suite

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Separate bedroom
Blackout curtains
Down duvet
Private bathroom
  • 46 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room Single Use

Down duvets, minibar, in-room safe, blackout curtains

Classic Double Room Single Use

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout curtains
Private bathroom
Deep-soaking bath
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Pillow menu
Blackout curtains
2 bedrooms
Premium bedding
  • City view
  • Sleeps 4
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Junior Suite

Down duvets, minibar, in-room safe, blackout curtains

Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout curtains
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | View from room

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout curtains
Private bathroom
Deep-soaking bath
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double or Twin Room

Down duvets, minibar, in-room safe, blackout curtains

Classic Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout curtains
Private bathroom
Deep-soaking bath
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Triple Room

View from room

Classic Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout curtains
Private bathroom
Deep-soaking bath
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout curtains
Private bathroom
Deep-soaking bath
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Single Room

Down duvets, minibar, in-room safe, blackout curtains

Classic Single Room

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout curtains
Private bathroom
Deep-soaking bath
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Camera Grand Deluxe

Down duvets, minibar, in-room safe, blackout curtains

Camera Grand Deluxe

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Down duvet
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

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About the area

Map
Via XX Settembre 35, Genoa, GE, 16121

What's nearby

  • Piazza de Ferrari - 2 min walk
  • Old Port - 11 min walk
  • Aquarium of Genoa - 13 min walk
  • Genoa Port Center - 16 min walk
  • Port of Genoa Cruise Ship Terminal - 4 min drive

Getting around

  • Genoa Genova Brignole Station - 18 min walk
  • Genoa (GOA-Cristoforo Colombo) - 20 min drive

Restaurants

  • ‪Murena Suite - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Birreria Hofbrauhaus Genova - ‬2 min walk
  • ‪Rubilio Cafe - ‬2 min walk
  • ‪Sushi-si - ‬1 min walk

About this property

Bristol Palace Hotel

Luxury hotel near Piazza de Ferrari
Close to Old Port and Genoa Port Center, Bristol Palace Hotel provides a terrace, dry cleaning/laundry services and a bar. The on-site Italian cuisine restaurant, Giotto, offers lunch and dinner. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), express check-out and express check-in
  • Multilingual staff, a front desk safe and a banquet hall
  • A porter/bellboy, concierge services and luggage storage
  • Guest reviews speak highly of the breakfast, helpful staff and first-rate property condition
Room features
All 133 rooms boast comforts such as pillow menus and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, bidets and hairdryers
  • Heating, daily housekeeping and phones

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 29 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 28 for adults and EUR 28 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistrot
  • Giotto

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 9 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 30.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 28 for adults and from EUR 28 for children
  • Nearby parking fee: EUR 29 per day (328 ft away)
  • Pet fee: EUR 20.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT010025A145L88KIP

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bristol Palace
Bristol Palace Genoa
Bristol Palace Hotel
Bristol Palace Hotel Genoa
Hotel Bristol Palace
Palace Bristol
Palace Bristol Hotel
Palace Hotel Bristol
Bristol Palace Hotel Genoa
Bristol Palace Genoa
Hotel Bristol Palace Hotel Genoa
Genoa Bristol Palace Hotel Hotel
Hotel Bristol Palace Hotel
Bristol Palace
Bristol Palace Hotel Hotel
Bristol Palace Hotel Genoa
Bristol Palace Hotel Hotel Genoa

Frequently asked questions

Is Bristol Palace Hotel pet-friendly?

Yes, Bristol Palace Hotel allows cats and dogs (limit 1 total). There's a fee of EUR 20.00 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Bristol Palace Hotel?

As of 9 Feb 2025, prices found for a 1-night stay for 2 adults at Bristol Palace Hotel on 23 Feb 2025 start from AU$265.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Bristol Palace Hotel?

Limited spots are available.

What time is check-in at Bristol Palace Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Bristol Palace Hotel?

Checkout is at noon.

Where is Bristol Palace Hotel located?

Located in Genoa Historical Centre, this luxury hotel is within a 15-minute walk of Piazza de Ferrari and Old Port. Port of Genoa Cruise Ship Terminal is 1.6 mi (2.5 km) away. Genoa Genova Brignole Station is 18 minutes by foot and Genoa Piazza Principe Station is 23 minutes.

Bristol Palace Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 715 out of 1002 reviews
Rating 8 - Good. 235 out of 1002 reviews
Rating 6 - Okay. 33 out of 1002 reviews
Rating 4 - Poor. 14 out of 1002 reviews
Rating 2 - Terrible. 5 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel experience I have ever had! Amazing location, very walkable, able to get to all parts of the city easily. From the hotel porters, the front desk staff, the bar tenders, the restaurant, the service was impeccable. Beautiful rooms with great design, robes, bathrooms. I would return to Genoa to stay here.
Stayed 2 nights in Jan 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super helpful and attentive. The restaurant was excellent, as was the breakfast buffet. We actually returned for another night because of a train strike.
Stayed 2 nights in Dec 2024

10/10 Excellent

Popescu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, great staff! Hotel is practically a museum, very clean and updated with all necessary items as per actual requirements Restaurant is great, worth to try it once in Genoa. We definitely visit again soon.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stunningly beautiful property that is very central and impeccably clean. Staff was amazing.
Stayed 3 nights in Jan 2025

10/10 Excellent

Olga V, Renton

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, hotel and amenities.
Stayed 1 night in Dec 2024

10/10 Excellent

Asgede

Liked: Cleanliness, staff & service, property conditions & facilities
Over all I love the safety
Stayed 3 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was welcoming and made everything was explained and met with our expectations. The rooms were very clean and comfortable. Would definitely recommend!
Stayed 1 night in Dec 2024

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow place love it
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel! You can feel the history and elegance when you walk in the door!
Stayed 3 nights in Dec 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classical and beautiful hotel with fantastic staff from bell persons, front desk, to dining. Gorgeous bedroom with windowed bathroom. Easy walk from train station with suitcases. I would be delighted to stay at Bristol Palace again. Bravo to Christmas decorator at the hotel. A truly kind artist who took excellent holiday photographs of us.
Stayed 1 night in Dec 2024

6/10 Okay

Vitaly, Beaverton

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The only window in the room was broken and didn’t close shut, it was cold as hell and we could hear all noises from outside all night long.
Stayed 1 night in Nov 2024

10/10 Excellent

Beverly

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is gorgeous! Very easy and quick checkin with friendly front desk staff. The property was spotless, room was beautiful. Bartender was great, we had a great time talking to him. Would definitely return!
Stayed 1 night in Nov 2024

10/10 Excellent

Diana

Stayed 2 nights in Oct 2024

10/10 Excellent

Chao

Stayed 1 night in Oct 2024

10/10 Excellent

Lenore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Ying

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front counter manager is very mean, she gave me wrong place of luggage keeping in wrong railway station, and the place is closed, so I have to run taxi searching luggage keeping and missed the train. Even hotel location and facilities is fantastic, but is front counter is careless, make you feel bad about Genova trip.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alexander, Superior

Stayed 2 nights in Oct 2024

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice would go again

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is absolutely amazing. I felt like I was transported back in time when the customer was king. I had to wait for nothing. The room was fabulous, the bed was so comfortable, and we slept the sleep of the dead it was so peaceful. The hotel was convenient to shopping, restaurants, and some of the best coffee. If you come to Genoa, you must stay here.
Stayed 1 night in Nov 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in a perfect location
Stayed 1 night in Nov 2024

8/10 Good

Moises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom extremely small and uncomfortable
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was definitely one of the highlights of my stay in Italy - an experience being in the hotel itself. Staff lovely and helpful. Nothing was too much trouble. Loved it - will return again. And Genova is such a beautiful place to visit.
Stayed 4 nights in Oct 2024

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay… beautiful…food was excellent!!
Stayed 1 night in Oct 2024

10/10 Excellent

Camilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, conveniently located in a busy shopping area
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

General hotel information

Reasons to Book
Nearby Parking & Spacious Rooms
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Nearest Airport
Genoa (GOA-Cristoforo Colombo)