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Eastin Hotel Penang

4.0 star property
Waterfront George Town hotel in Bayan Lepas with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eastin Hotel Penang

Outdoor pool
Front of property
Deluxe Suite, 1 King Bed (Eastin)
Reception
Body treatments, body scrubs, facials, massages

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Parking available
  • Room service
  • Breakfast available

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Suite, 1 King Bed (Eastin)

Deluxe Suite, 1 King Bed (Eastin)

Deluxe Suite, 1 King Bed (Eastin)

Highlights

Individually furnished
Air conditioning
Club Lounge
LCD TV
Blackout curtains
Private bathroom
Bidet
Hairdryer
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe

Minibar, in-room safe, individually furnished, desk

Club Deluxe

Highlights

Individually furnished
Air conditioning
Club Lounge
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Soho Suite

Soho Suite

Soho Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Minibar, in-room safe, individually furnished, desk

Deluxe Room

Highlights

Individually furnished
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Bidet
Hairdryer
Free bottled water
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Soho Duplex (Family Room)

Soho Duplex (Family Room)

Soho Duplex (Family Room)

Highlights

Individually furnished
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Bidet
Hairdryer
2 bathrooms
  • 38 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Room, Sea View

Minibar, in-room safe, individually furnished, desk

Deluxe Room, Sea View

Highlights

Individually furnished
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Bidet
Hairdryer
Free bottled water
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, individually furnished, desk

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Soho Suite

Bathroom

Soho Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Deluxe Room

Minibar, in-room safe, individually furnished, desk

Club Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Eastin Deluxe Suite

Minibar, in-room safe, individually furnished, desk

Eastin Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room With Sea View

Minibar, in-room safe, individually furnished, desk

Deluxe Room With Sea View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Minibar, in-room safe, individually furnished, desk

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Soho Duplex Room

Minibar, in-room safe, individually furnished, desk

Soho Duplex Room

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

Similar properties

Lobby

AC Hotel by Marriott Penang

Pool
Kids pool
Parking included
Free WiFi
8.2 out of 10, Very good, (889)
The price is AU$119
includes taxes & fees
2 Jan - 3 Jan 2025
AC Hotel by Marriott Penang
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About the area

Map
1 Solok Bayan Indah, Queensbay, Bayan Lepas, George Town, Penang, 11900

What's nearby

  • Queensbay Mall - 1 min walk - 0.1 km
  • RECSAM and Institute Pendidikan Guru - 2 min drive - 2.3 km
  • University of Science-Malaysia - 3 min drive - 3.0 km
  • Penang International Sports Arena - 4 min drive - 4.2 km
  • TESCO - 5 min drive - 5.6 km

Getting around

  • Penang Sentral - 24 min drive
  • Penang (PEN-Penang Intl.) - 14 min drive

Restaurants

  • ‪Azuma Japanese Restaurant - ‬2 min walk
  • ‪Go Noodle House 有间面馆@Queensbay Mall - ‬2 min walk
  • ‪Sushi Tei - ‬2 min walk
  • ‪Hoshino Coffee - ‬2 min walk
  • ‪Wei Yi Unique Cafe - ‬1 min walk

About this property

Eastin Hotel Penang

Upscale hotel near Queensbay Mall
You can look forward to dry cleaning/laundry services, a bar and a 24-hour gym at Eastin Hotel Penang. Indulge in a body treatment, a body scrub and a massage at Danai Spa, the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
You'll also find perks such as:
  • An outdoor pool and a children's pool
  • Free self-parking, plus valet parking (surcharge)
  • Limo/town car service, buffet breakfast (surcharge) and tour/ticket information
  • Concierge services, a front desk safe and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 328 individually furnished rooms feature comforts such as 24-hour room service and air conditioning, as well as amenities such as free WiFi and safes.
Extra amenities include:
  • Showers, bidets and free toiletries
  • 40-inch LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Free self parking on site
  • Uncovered valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; MYR 65 for adults and MYR 32.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • On the waterfront

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in fee: 50 per cent of room rate
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 172.80 per day.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100.00 per accommodation, per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 65 for adults and from MYR 32.50 for children
  • Valet parking fee: MYR 30 per day
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 172.80 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Eastin
Eastin Hotel
Eastin Hotel Penang
Eastin Penang
Eastin Penang Hotel
Hotel Eastin
Hotel Eastin Penang
Penang Eastin
Penang Eastin Hotel
Penang Hotel Eastin
Eastin Hotel Penang Bayan Lepas
Eastin Hotel Penang George Town
Eastin Penang George Town
Eastin Hotel Penang Hotel
Eastin Hotel Penang George Town
Eastin Hotel Penang Hotel George Town

Frequently asked questions

Does Eastin Hotel Penang have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Eastin Hotel Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking at Eastin Hotel Penang?

Self-parking is free at this property.

What time is check-in at Eastin Hotel Penang?

Check-in begins at 2:00 PM. A 50% fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Eastin Hotel Penang?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Eastin Hotel Penang located?

Located in Bayan Lepas, this spa hotel is within 2 miles (3 km) of Queensbay Mall, RECSAM and Institute Pendidikan Guru and University of Science-Malaysia. Penang International Sports Arena and Penang Bridge West End are also within 3 miles (5 km).

Eastin Hotel Penang Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 222 out of 643 reviews" "
Rating 8 - Good. 271 out of 643 reviews" "
Rating 6 - Okay. 103 out of 643 reviews" "
Rating 4 - Poor. 36 out of 643 reviews" "
Rating 2 - Terrible. 11 out of 643 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ching Seng

Stayed 2 nights in Nov 2024

6/10 Okay

Midori

Disliked: Cleanliness, amenities
close to queensbay mall. able to enjoy sea view from window especially sunrise.
Stayed 1 night in Nov 2024

8/10 Good

Swee Beng Jeridius

Travelled with family
Liked: Staff & service, property conditions & facilities
Next to Queensbay Mall which makes shopping and dining very convenient. Location is the best for those who need not venture into Georgetown area I.e. for those who have seen and done that at Georgetown attractions and eateries.
Stayed 2 nights in Nov 2024

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of walkable restaurants. Close to shopping and night market.
Stayed 2 nights in Oct 2024

8/10 Good

Yuli

Travelled with family
Liked: Cleanliness, amenities
The hotel is conveniently located quite close to the airport so we elected to stay and look around Queensbay Mall for a day. There were plenty of places to eat right near the hotel and the shopping was great. The check in was very slow as they had allocated us a lower level of room than what we paid for and needed the manager to reassign the room. Breakfast was quite good but we would have loved to see some specific gluten free options. The rooms were ok. A bit dated but comfortable enough. I may choose to stay again if arriving in Penang late at night or during peak hour traffic.
Stayed 2 nights in Oct 2024

6/10 Okay

Jennifer Fang Ni

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no double glazed windows to dampen the plane noise. Can hear neighbouring guests going in and out their rooms and can hear the water running in the rooms nearby. Not value for money.
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located close to the airport. Taxi to airport was 30 ringitts . Breakfast at the hotel I consider to be outstanding. Close to Queensbay Mail which is handy. Lovely swimming pool which catches the sun.
Stayed 2 nights in Sep 2024

10/10 Excellent

kee meng

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Mohanraj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free mini bar was a plus.
Stayed 1 night in Aug 2024

4/10 Poor

JIEBO

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
noisy and old hotel
Very noisy from street noise. Sound proof very poor. Can't sleep due to the noise. Bathroom water can't away. Breakfast is poor and crowded. Near airport and free minibar are great though.
Stayed 1 night in Aug 2024

6/10 Okay

David, DeLand

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We’ve stayed here a number of times. This is the first time we’ve had a couple of substantial disappointments. Check-in was time consuming & messy—not because of ghe nice lady who eventually checked us in, but because the other staffers allowed two parties who showed up after us to cut in line & get fully taken care of ahead of us. It was a clear case of improperly trained staff who—due to lack of attention—reward rude, pushy customers and penalize more polite customers. The managers could see this if review the CCTV. Thankfully, once the energetic lady receptionist got her line clear she checked us in smoothly. Then, my wife was rather forcefully told to leave the breakfast area because the restaurant crew wanted to clean up early. It’s one thing to politely inform guests that food service is about to end (that’s fine & helpful), but to kick guests out who are merely sitting & conversing at a table—who does that? Apparently Easton now does. Service here has really gone down.
Stayed 1 night in Jul 2024

10/10 Excellent

KOK WENG

Stayed 6 nights in Jul 2024

10/10 Excellent

Kay Wee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Room is clean and quiet, with sea facing. Everything is functional, hot water bath was great. Service from the hotel staffs were excellent. Many eateries nearby with Queensbay Mall around the corner. Will stay again.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Staff can be
When I checked in, two ladies to front desk were busy on helping other guests to check in. There was another gentleman standing at the front desk next to those two ladies, he didn’t proactively help me check in, until one of the ladies asked me to go to that gentleman counter.
Stayed 3 nights in Jul 2024

8/10 Good

Mohd Navawee Husiany

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Request in app King size but received 2 singles
Stayed 1 night in Jul 2024

8/10 Good

Kian Leong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Vincent

Business traveller
Stayed 2 nights in Jun 2024

6/10 Okay

Carol

Liked: Cleanliness, staff & service
Back to choose this hotel after 5 years back. Quite disappointed as seems the mattress quite hard and pillows too soft. The hotel condition seems like going downhills. They might consider doing some upgrading works.
Stayed 3 nights in Jun 2024

8/10 Good

Kok Hin, Singapore

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I like to hotel ambience, my room 711is overlooking the straits and can see the 1st Penang bridge.
Stayed 2 nights in Apr 2024

8/10 Good

Vincent, Haysville

Stayed 1 night in Apr 2024

10/10 Excellent

June

Stayed 1 night in Apr 2024

4/10 Poor

Jeremy

Business traveller
Disliked: Property conditions & facilities
Very Low water pressure for shower
The water pressure for the bath shower is super low. Not enough for a basic shower. :(
Stayed 1 night in Apr 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to Queensbay mall and Q1nQ2 waterfront eateries.
Stayed 2 nights in Mar 2024

8/10 Good

Phan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel and Staff
What a lovely hotel, and very friendly staff. Next to a big shopping Mall. Cannot really fault it, thank Eastin Hotel.
Stayed 4 nights in Feb 2024

General hotel information

Reasons to Book
Great Location & Outdoor Pool
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0