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" We booked the Pines for 3 nights and we were both pleasantly surprised, it's a gem. The lodges are set around a tranquil lake and are easily accessible from the M6. The lodge was very clean and very well equipped, comfortable beds, quality bedding and towels and central heating. The staff were really friendly and informative. The bar area is relaxing and inviting, I cannot really comment on the quality of the food at the restaurant as the lodges are geared for self catering with extensive equipment, such as, a dishwasher, washing machine, microwave, toaster, everything you need is provided...so we didn't eat in the restaurant but did notice the menu prices seemed expensive. Obviously been so close to major roads we expected some noise from traffic, but it was minimal and the lodges are double glazed. We really enjoyed our stay😊 I'd definitely recommend giving the Pines a visit."

"Friendly staff, helpful, manager carried case to my room for me"

"We booked at the last minute, having missed our last train home. The lounge area is bright and welcoming. The bed was very comfortable and staff were friendly and helpful. Very convenient for the railway station and the town centre."

"Great location and lovely walks right behind it!"

"This hotel was easy to find. When we arrived the staff were amazing and helpful. We had one problem with the room because it didn’t have enough beds, however the hotel manager was so helpful and sorted it out straight away. The food was nice and most importantly the beer was amazing!"

"A really nice friendly hotel slap bang in the centre of Lancaster, perfect."

"Had a lovely stay. Really nice room and breakfast was spot on!"

"All members of staff extremely attentive and polite. All public areas of hotel including accommodation very clean and tidy. Ample ‘Car parking’ well lit and tidy. "

"No complaints at all and will be back later in the year"