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"Overall this was a great location directly across the street from Cardiff Castle. It was frantic because of the annual half-marathon attended by 29000 people (which we were not aware of at the time of booking) and the lifts were broken, but the front desk staff were extremely helpful. The room was large and everything worked as it should, but the rooms are showing their age a bit. They needed more staff at dinner but food was quite good."

"Very nice hotel and location "

"Great area. "

"Rooms were clean. Parking was ample, close to bay (10-15 mins walk). "

"rooms was lovely and comfy"

"Great stay over my birthday- an unexpected upgrade to a fantastic king suite with extensive views over Cardiff Bay was a lovely surprise. Staff were friendly, professional and ready to help with any queries. Our spa experience was so relaxing and my facial possibly the best I’ve ever had. I’d love to return soon!"

"As expected, good locatuon, large clean room "

"Friendly and helpful staff."

"The hotel was lovely. Clean. Generous with tea/coffee and biscuits 😋 the towels were nice and big. Very quiet. Great nights sleep and great base place for Cardiff city centre without paying extra! Would definitely stay again! "