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"Very walkable to Niigata station. Also very safe and peaceful street with a few restaurants asbyou walk back to hotel Receptionist was very polite and helpful. We had a good 4 nights Stay."

"Overall it’s a comfortable hotel. Check in for the most part is automated and there is no assistance as to what the property offers. You have to ask about everything. The TV has the majority of the hotel description, but for things like dinner recommendations, what to do and see your in your own to figure that out. They charge to use the pool, pool table, and darts by the hour and our very strict about it. They’d make a lot more money and have gappier customers if they just put a time limit on...

"Highly recommend the Hotel Sunroute Niigata. It is convenient to the train station with many bars, parking options and restaurants nearby. Google translate the street parking lots if you don't use the hotel garage. Some have deals with the hotel where you pay a lower rate for overnight parking. I had great service from the hotel staff who helped me with figuring that out and saving a lot of money. We really enjoyed our visit to Niigata and Hotel Sunroute was the right place for us! "

"The hot spring was good feeling. And the breakfast had local dish."

"Good hotel close to rail station. Staff were very helpful. The room was quite small but efficient. Area has many restaurants."

"Location of the hotel near few shopping malls and supermarkets."

"Very nice place to stay at."

"Friendly Stuff. Daily room service. Nice room size, storage bar for the luggage. No USB connectors, but enough power connectors on the wall by the desk. "

"Great location. Older style hotel and our initial room was very poor and we were moved to an excellent room because the air conditioning didn’t work in the first one. The second room had excellent beds, aircon and space. The staff service was impeccable, particularly Miss Watanabe as she helped us with many things like booking restaurants and finding a good Onsen. The breakfast staff were also wonderful as were the cleaning staff and others at reception. The hotel is old but obviously some rooms...

"It's near the station, so it's easy to explore the city and prefecture."

"The Art Hotel is literally steps away from the JR Niigata station. The room faced the station so could hear some noise but for the most part it was good. The breakfast with the stay was good with selections. Would recommend staying here. "

"Nice area. I loved their complimentary breakfast buffet "

"Staff are very helpful. The room is not big but cozy, clean, equipped with all the essentials, and the location is very centred. The hotel also sells alcohol and soft drinks on the fifth floor. Would definitely come back."

"When I stayed there 5 years ago, the rooms were spacious, The service was good. This year, the room was small and smelled of cigarettes. Daiyokujo was also bad. It looked like they were cutting costs."