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Hard Rock Hotel Guadalajara

4.0 star property
Pet-friendly hotel connected to the convention centre in Zapopan with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hard Rock Hotel Guadalajara

Building design
Outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas, pool loungers
Exterior
Free minibar, in-room safe, desk, soundproofing
Daily buffet breakfast (MXN 340 per person)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Restaurant
  • Pool
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa
  • Bar
    Bar
The price is AU$171
includes taxes & fees
9 Dec - 10 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 King Bed (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed (Rock Royalty)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Rainfall showerhead
Bathrobes
Hairdryer
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Hot Tub

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, Hot Tub

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Separate bath and shower
Jetted bath
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds (Rock Royalty)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Rainfall showerhead
Bathrobes
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Hairdryer
Rainfall showerhead
Private bathroom
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Hot Tub

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds, Hot Tub

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Separate bath and shower
Jetted bath
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Hairdryer
Rainfall showerhead
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Separate bath and shower
Rainfall showerhead
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

Similar properties

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9.2 out of 10, Wonderful, (3737)
The price is AU$200
includes taxes & fees
13 Dec - 14 Dec
Hotel Riu Plaza Guadalajara
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About the area

Map
Av. Ignacio L. Vallarta 5145, Camino Real, Zapopan, JAL, 45040

What's nearby

  • La Gran Plaza Fashion Mall - 12 min walk - 1.0 km
  • Plaza Galerias Guadalajara Shopping Center - 3 min drive - 3.0 km
  • Minerva Roundabout - 5 min drive - 5.3 km
  • Expo Guadalajara - 5 min drive - 4.7 km
  • Basilica de Zapopan - 10 min drive - 9.9 km

Getting around

  • Mexicaltzingo Station - 7 min drive
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 35 min drive

Restaurants

  • ‪Sessions Restaurant - ‬1 min walk
  • ‪Mr. Pampas - ‬8 min walk
  • ‪El Socio - ‬7 min walk
  • ‪Utc-6 Bar Hotel Hard Rock - ‬1 min walk
  • ‪Tacos Don Trino - ‬10 min walk

About this property

Hard Rock Hotel Guadalajara

Upscale hotel near Minerva Roundabout
Located close to Expo Guadalajara and World Trade Center, Hard Rock Hotel Guadalajara provides a poolside bar, a rooftop terrace and a coffee shop/cafe. Treat yourself to a deep-tissue massage, aromatherapy or reflexology at the on-site spa. The on-site international cuisine restaurant, Sessions, offers breakfast, lunch and dinner. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with a garden and 2 bars.
Other perks at this hotel include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge) and airport drop-off service (surcharge)
  • A 24-hour front desk, luggage storage and tour/ticket information
  • A front desk safe, a lift and a gift shop
  • Guest reviews give top marks for the helpful staff
Room features
All 348 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks such as free stocked minibars and free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with free toiletries and hairdryers
  • 49-inch Smart TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Parking on site (MXN 60 per day)
  • Covered valet parking on site (MXN 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: MXN 340 for adults and MXN 150 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sessions

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 5:00 AM and 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 1500, per pet, per day, plus a deposit of MXN 2000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 23 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 340 for adults and from MXN 150 for children
  • Airport shuttle fee: MXN 650 per vehicle (maximum occupancy 4)
  • Self-parking fee: MXN 60 per day
  • Valet parking fee: MXN 60 per day (in/out privileges)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1500 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 5:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 10:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Hard Rock Hotel Guadalajara Zapopan
Hard Rock Guadalajara Zapopan
Hotel Hard Rock Hotel Guadalajara Zapopan
Zapopan Hard Rock Hotel Guadalajara Hotel
Hard Rock Guadalajara
Hotel Hard Rock Hotel Guadalajara
Hard Rock Guadalajara Zapopan

Frequently asked questions

Does Hard Rock Hotel Guadalajara have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 7:00 PM.

How much does it cost to stay at Hard Rock Hotel Guadalajara?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Guadalajara on 9 Dec 2024 start from AU$171.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hard Rock Hotel Guadalajara pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 23 kg per pet. There's a deposit of MXN 2000 per stay and a fee of MXN 1500 per pet, per day. Service animals are exempt from fees.

How much is parking at Hard Rock Hotel Guadalajara?

Self-parking is available for MXN 60 per day. Valet parking is available for MXN 60 per day.

What time is check-in at Hard Rock Hotel Guadalajara?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 5:00 AM to 3:00 PM for a fee.

What time is check-out at Hard Rock Hotel Guadalajara?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Hard Rock Hotel Guadalajara provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 650 per vehicle applies.

Where is Hard Rock Hotel Guadalajara located?

Situated in Zapopan, this spa hotel is within 3 mi (5 km) of Minerva Roundabout, Expo Guadalajara and World Trade Center. University of Guadalajara Assembly Hall and Guadalajara Country Club are also within 6 mi (10 km).

Hard Rock Hotel Guadalajara Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1168 out of 1703 reviews" "
Rating 8 - Good. 265 out of 1703 reviews" "
Rating 6 - Okay. 138 out of 1703 reviews" "
Rating 4 - Poor. 71 out of 1703 reviews" "
Rating 2 - Terrible. 61 out of 1703 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gerardo

Stayed 1 night in Sep 2024

10/10 Excellent

Aaron

Stayed 1 night in Oct 2024

10/10 Excellent

Ernesto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it had a Convenience store downstairs I like the amount of restaurants. I also liked the live music on the Weeknd. I didn’t like the chemical smell in the hallways. It was too strong, but not bad.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to say I was so pleased with Hard Rock Guadalajara in every way. The staff is so helpful and nice. The property is so well kept and quite beautiful. Rooms are fantastic. Dining amazing! I'll be back again!
Stayed 1 night in Nov 2024

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the rooftop pool and bar. The room decor was great. The water had an odd odor
Stayed 1 night in Nov 2024

10/10 Excellent

Berenice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and staff was extremely helpful and friendly! Definitely staying here again!
Stayed 4 nights in Nov 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención de las personas que ayudan con las maletas. Excelentes
Stayed 1 night in Nov 2024

2/10 Terrible

Lopez

Travelled with family and small children
The ac from our room wasn’t working we call the the front desk to let them know they send the maintenance guy but couldn’t do nothing about it we where expecting that they would provide another room but they didn’t give us any other option
Stayed 1 night in Nov 2024

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel. Staff are great and very friendly
Stayed 4 nights in Nov 2024

10/10 Excellent

Hector

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Rooms are spacious and have great views.
Stayed 1 night in Oct 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So, I missed my flight out of Guadalajara to Acapulco, and needed a place to stay for the night. I remembered seeing that there was a Hard Rock Hotel in Guadalajara, so booked a room and caught a cab from the airport. From the moment I got out of the cab, I was impressed. This place looks and feels like a 4/5 Star resort. It's quite lovely inside and out. Checking in was great and the person who helped me even asked which floor I preferred, and then gave me a corner unit, which was great. The rooms are super cool, modern, unique, and comfortable. bathrooms are fantastic with walk in shower with rain head shower. Restaurants are amazing and I mean seriously wonderful. The rooftop pool is also a treat, with wonderful views and great service for drinks and food. Everyone there is super friendly and actually wanting to help. I was so impressed that I cancelled my reservations at a different Guadalajara hotel after I returned from Acapulco, to stay here another night, and it was equally as great. I plan on returning...and everyone who reads this should plan on checking it out.
Stayed 1 night in Nov 2024

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Stayed 1 night in Oct 2024

10/10 Excellent

Carolina

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
First time going with my family , greatest decision. We will be back again
Stayed 2 nights in Nov 2024

10/10 Excellent

clara

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Oct 2024

10/10 Excellent

Apolonio, Albuquerque

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Fernando, Milpitas

Travelled with family, Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice hotel, friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Jorge, mcallen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service and music
Stayed 1 night in Nov 2024

4/10 Poor

Amanda

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The washroom had a bad smell then upon turning the water it become worse. The water was yellow. We called right after check in around pm. We left to a dinner engagement, and when we return leave at night. Nothing was resolved. We had to shower in our other families washroom. The smell was so intense that we put towels on the door of the bathroom. They tried to compensate us with a breakfast, but that was that sufficient for us. It’s supposed to be one of the best hotels in Guadalajara.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sergio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room with a lot of extras, I love the LED lights with sensors
Stayed 5 nights in Oct 2024

10/10 Excellent

ANGELICA, bakersfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff very friendly
Stayed 1 night in Nov 2024

8/10 Good

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
Temperatura en el cuarto difícil de controlar
Stayed 1 night in Oct 2024

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Nada
Stayed 1 night in Oct 2024

10/10 Excellent

Gustavo

Stayed 4 nights in Oct 2024

10/10 Excellent

Lisa Angelina

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Sep 2024