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"Good location, close to the yubatake. Hotel is modern, looks new and clean, however did find mould on the shower floor. Meals not a strong suit. Great stay overall."

"Our stay here was wonderful. Two adults and 2 children in a traditional room. Beautiful onsen area (male/female) which our girls loved. Staff very helpful even though not much English spoken it didn’t cause a problem. Great location to walk into town. My daughter left her iPad in a cupboard and the hotel kindly sent it onto our next location. They went above and beyond. Highly recommended!"

"Good for the price. "

"I felt warm and comfortable. Breakfast was delicious. Hotel is very close to the station and convenient. "

"We loved it here. The resort is amazing. The room was a good size. The view was fantastic. Close to the Yubatake, Kusatsu Gate foot bath, restaurants, and markets. They have a free shuttle to the center of town, Yubatake. Also, a shuttle to the bus stop when you go back. Plus, the free big onsen is amazing. You can also use two other hotels' onsens, but Kusatsu Onsen Hotel Resort's is the biggest and nicest. They provide a yukata for use while you're there, which is nice if you want to take pictures outside in a yukata. The staff are all super friendly and nice. We loved this place."

"My stay was Jan 5 thru 6."

"スタッフの方々のご対応がとても丁寧で本当に心地よく使わせていただきました。また、駐車場のスタッフの方々も寒い中素晴らしい対応をしていただいて本当に感謝しています。"

"Excellent location, room and impeccable service as usual. Walking distance from Takasaki Eki, Montres, OPA/Aeon, restaurants, Takasaki Arena, Museums, and the Concourse!"

"Amazing experience. Beautiful immaculate property. Kind and friendly staff. Very relaxing experience. "