Halong Palace Hotel

4.0 star property
Beach Ha Long hotel in Bai Chay with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Halong Palace Hotel

Premium Room
Front of property - evening/night
Outdoor pool, pool umbrellas, pool loungers
Nightclub
Outdoor pool, pool umbrellas, pool loungers

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
The price is AU$66
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

Suite

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
Shower/bath combination
  • 68 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Premium Room

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Shower/bath combination
Designer toiletries
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds OR 1 Double Bed

Deluxe Room

Highlights

Soundproofed
Fireplace
Air conditioning
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Shower/bath combination
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
01, block 20, Hung Thang East Urban, Bai Chay Ward, Ha Long, Quang Ninh

What's nearby

  • Cái Dăm Market - 4 min walk - 0.4 km
  • Ha Long Night Market - 8 min walk - 0.7 km
  • Sun World Ha Long Park - 4 min drive - 3.7 km
  • Ha Long International Cruise Port - 6 min drive - 5.1 km
  • Halong Bay Marina - 11 min drive - 11.2 km

Getting around

  • Ga Ha Long Station - 7 min drive
  • Haiphong (HPH-Cat Bi) - 41 min drive

Restaurants

  • ‪Nhà hàng Thủy Chung - ‬5 min walk
  • ‪Nha Hang Pho Bien - ‬4 min walk
  • ‪Dung Anh Coffee - Bakery - ‬8 min walk
  • ‪Cua Vàng Hải Sản Nhà Hàng - ‬8 min walk
  • ‪Ẩm Thực Làng Chài Hạ Long - ‬1 min walk

About this property

Halong Palace Hotel

Upscale hotel located in Bai Chay
Take advantage of dry cleaning/laundry services, a gym and conference space at Halong Palace Hotel. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Vietnamese cuisine. Guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free valet parking
  • Express check-in, multilingual staff and a banquet hall
  • Barbecues, concierge services and luggage storage
Room features
All 119 rooms offer comforts such as air conditioning and dressing gowns, in addition to thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/bath combinations
  • 40-inch LCD TVs with satellite channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free secured, covered valet parking on site

Food and drink

  • 2 restaurants

Restaurants on site

  • Diamond Restaurant
  • Lang Chai Halong

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5,382 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 400000.0 per night.

Payment types

Important information

Optional extras

  • Rollaway bed fee: VND 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property
A car is recommended for transport to and from this property

Property is also known as

Halong Palace Hotel
Halong Palace
Hotel Halong Palace Hotel Ha Long
Ha Long Halong Palace Hotel Hotel
Hotel Halong Palace Hotel
Halong Palace Hotel Ha Long
Palace Hotel
Palace
Halong Palace Hotel Hotel
Halong Palace Hotel Ha Long
Halong Palace Hotel Hotel Ha Long

Frequently asked questions

Does Halong Palace Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Halong Palace Hotel?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Halong Palace Hotel on 23 Dec 2024 start from AU$65.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Halong Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Halong Palace Hotel?

Valet parking is free at this property.

What time is check-in at Halong Palace Hotel?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Halong Palace Hotel?

Checkout is at noon.

Where is Halong Palace Hotel located?

Located in Bai Chay, this beach hotel is within a 10-minute walk of Cái Dăm Market and Ha Long Night Market. Sun Square and Bai Chay Beach are also within 3 miles (5 km).

Halong Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 40 out of 71 reviews" "
Rating 8 - Good. 22 out of 71 reviews" "
Rating 6 - Okay. 8 out of 71 reviews" "
Rating 4 - Poor. 1 out of 71 reviews" "
Rating 2 - Terrible. 0 out of 71 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

My, Kirkland

Stayed 2 nights in Mar 2024

10/10 Excellent

Binh, Mukilteo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, nice room, amazing buffet breakfast. Highly recommended to stay here.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean and orgonized. The restaurnt food is good with good price Breakfast very good
Stayed 2 nights in Jan 2020

10/10 Excellent

stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
between the city and the island with cruise boats
Reception is big and flashy. Breakfast was in a good standard. Rooms are clean and fairly big enough. Beds are very nice and soft with 2 pillows to choose from. The pool look nice and swim able. Too cold when we were there in January behind the hotel, some streets away there is a busy street with many different shops. No noise from that street coming to the hotel. We walked out to find a motorbike rental, but walked the wrong way and went back to the hotel and asked for help and 30mins after there was a guy coming to the hotel with a motorbike we rented. (200k vnd pr day) Staff very polite and greet when we walk by. You can also get to the rooftop and take pictures of the whole area around. Area away from the busy street is quite empty with small beginnings of construction sites
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, however not a great deal to do in the city
Stayed 1 night in Nov 2019

6/10 Okay

Minh Dong

Stayed 2 nights in May 2019

10/10 Excellent

todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value!
Super friendly staff, comfortable room and great included breakfast
Stayed 1 night in Mar 2019

8/10 Good

Chia Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice facility
Beds are extremely comfortable and there are many kinds of food in breakfast. A little dark inside the room though.
Stayed 1 night in Dec 2018

10/10 Excellent

Sean, LA CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay. Friendly and kind staffs. Better commanding English could be better. Overall it was pleasant.
Stayed 1 night in Oct 2018

6/10 Okay

julie, brisbane, australia

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice hotel in Halong Bay
Disappointed with staff after enjoying great hotels and staff in HCMC, Hoi An and Da Nang. Not good service at breakfast and no tour desk or anyone to ask about tours in the area. We cut are trip short by one night and moved to Vinpearl, dearer but out of this world.
Stayed 3 nights in Sep 2018

10/10 Excellent

Himanshu

Nice comfortable experience.
Nice comfortable experience.
Stayed 2 nights in Aug 2018

10/10 Excellent

Lyndall, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel with comfortable room. I would recommend this hotel.
Stayed 4 nights in Jan 2018

10/10 Excellent

Liane, Alberta Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel on beach front road
Had a wonderful 3 day stay. Great experience from check in to check out. staff are so friendly and helpful. They dont all speak englush but enough do that asking questions or rezolving issues is not tbat difficult. We pretty much had the hotel to ourselves after breakfast as most people lect for tbe day for boat rides and touring. Nice pool area, great local seafood restaurants in town behind hotel and a short taxi ride to the water park and gondola (which does not open before 3 during the week). Beware the town is going through a tremendous amount of building of roads and hotels so tbe main street always has dump trucks roaring by which could be disturbing to some looking for a quiet beach getaway while sitting on patio or at pool.. Breakfast buffet had lots of choice and always hot and fesh. Special mention to front desk Van who practised her english on us and helped us with sone common vietnamse phrases and words. She was really helpful giving us recommendations for places to go and eat and is just a very friendly and delightful person to deal wiith.
Stayed 2 nights in Mar 2018

10/10 Excellent

IN KYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

10/10 Excellent

PK, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel - could not fault
4-5 star hotel with BIG comfortable rooms. Everything you would expect from a great hotel.
Stayed 1 night in Nov 2017

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

wendy, austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good food, soso wifi, soft beds, close to Halong Bay and markets.
Stayed 1 night in Sep 2017

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at the Halong Palace
Vuong at the front desk was an absolute gem. She did everything to make our stay as comfortable as possible. She helped us to arrange a half day Bay tour as well as helped us to arrange comfortable bus transportation back to Hanoi. Comfortable beds...although the pillows were a little stiff and a wonderful shower. Room needed individual reading lights...that is one suggestion.
Stayed 2 nights in Jul 2017

10/10 Excellent

YOUNGSOOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Hue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Everything was excellent!
Stayed 1 night in Jun 2017

8/10 Good

RoPa, Adelaide Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Too far away from the marina
Stayed at Halong Palace Hotel for one night only. Can't say much about the surrounding area, did not go anywhere. Stayed at the hotel for diner and a good night sleep. Got a free upgrade to a suite which was happily accepted, Thanks. Friendly personnel on the front counter and helpful and smiling people from cleaner to management. I grated this hotel a bit lower because of the tasteless dinner for my wife and me. Nicely plated but just lack of taste. The waitress was very good and professional. There English could be improved. Recommend this hotel.

10/10 Excellent

christine_curri, santa cruz California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best beds in Vietnam memory foam fantastic sleep.
Slept well here, wonderful staff and excellent buffet breakfast. Construction noise in the morning and a cold pool but those were the only draw backs. Highly recommended would return.

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and helpful
We had a really great brief stay at Ha Noi Pearl Hotel. The staff were extremely helpful and friendly and there English was really good! They gave us lots of helpful tips and ensured we were well looked after! Would definitely recommend staying here as it is really in a great location in the old quarter and everything is really walkable from there.

6/10 Okay

DEVSADAY

Liked: Cleanliness, staff & service, property conditions & facilities
Must know Vietnamese
Not so good. No maps. Menu was not explained in English although only one girl at Reception helped us.