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The Tray Hotel

4.0 star property
Suburban hotel with 2 restaurants and full-service spa

Photo gallery for The Tray Hotel

Couples treatment room(s), body treatments, aromatherapy
City view
Nam Cuong Suite | Balcony
Couples treatment room(s), body treatments, aromatherapy
Indoor pool

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Hot tub
  • Spa
  • Pool
  • Breakfast available
  • Gym
The current price is AU$76
includes taxes & fees
31 July - 1 Aug

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Nam Cuong Suite

Nam Cuong Suite

Nam Cuong Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
Flat-screen TV
Separate bedroom
Blackout curtains
  • 61 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Living area

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
Flat-screen TV
Separate bedroom
Blackout curtains
  • 58 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds
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About the area

Map
47 Lach Tray, Ngo Quyen, Hai Phong

What's nearby

  • Lach Tray Stadium - 5 min walk - 0.5 km
  • Hai Phong Opera House - 18 min walk - 1.6 km
  • Hai Phong Museum - 2 min drive - 1.5 km
  • Aeon mall lê chân hải phòng - 3 min drive - 2.2 km
  • Parkson TD Plaza - 3 min drive - 2.2 km

Getting around

  • Hai Phong Train Station - 16 min walk
  • Haiphong (HPH-Cat Bi) - 7 min drive

Restaurants

  • ‪Bánh đa cua 48 Lạch Tray - ‬2 min walk
  • ‪Nhà máy bia Hải Phòng - ‬5 min walk
  • ‪Quán Bánh Bèo - ‬5 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪牛肉鍋屋 - ‬1 min walk

About this property

The Tray Hotel

Upscale hotel located in Ngo Quyen
Take advantage of an airport shuttle, a shopping centre on-site and a hair salon at The Tray Hotel. Treat yourself to reflexology, a Swedish massage or a body wrap at the on-site spa. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool and a children's pool
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • Smoke-free property, a ballroom and tour/ticket information
Room features
All 78 rooms have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with bidets and shower/bath combinations
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

English, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: VND 285,000 for adults and VND 190,000 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Children's pool
  • Fenced pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,184 square foot of space)

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Reflexology
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 405000.0 per day.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 285000 for adults and from VND 190000 for children
  • Rollaway bed fee: VND 405000.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 6:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Nam Cuong Haiphong
Nam Cuong Hotel
Nam Cuong Hotel Haiphong
Nam Cuong Hai Phong Hotel
Nam Cuong Hai Phong
The Tray Hotels
The Tray Hotel Hotel
The Tray Hotel Hai Phong
Nam Cuong Hai Phong Hotel
The Tray Hotel Hotel Hai Phong

Frequently asked questions

Does The Tray Hotel have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6:30 AM to 10:00 PM.

How much does it cost to stay at The Tray Hotel?

As of 17 July 2025, prices found for a 1-night stay for 2 adults at The Tray Hotel on 31 July 2025 start from AU$76.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Tray Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Tray Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at The Tray Hotel?

Check-in start time: 1 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Tray Hotel?

Checkout is at noon.

Does The Tray Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Tray Hotel located?

Located in Ngo Quyen, this spa hotel is within 1 mile (2 km) of Lach Tray Stadium, Hai Phong Opera House and Queen of the Rosary Cathedral. Hai Phong Museum and Du Hang Pagoda are also within 2 miles (3 km). Hai Phong Train Station is 16 minutes by foot.

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The Tray Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 10 reviews
Rating 8 - Good. 3 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 2 out of 10 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Mikael

Stayed 3 nights in Jan 2025

10/10 Excellent

Van Phuong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Loc

Stayed 2 nights in May 2024

2/10 Terrible

Sattha

Stayed 3 nights in Jan 2024

2/10 Terrible

Sattha

Stayed 3 nights in Jan 2024

10/10 Excellent

gwang soon

Stayed 2 nights in Feb 2023

8/10 Good

YUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
酒店設施較舊，房間有點霉味，入住當晚在房間還看到一隻大壁虎，床墊太軟，早餐選擇太少，幸好酒店周邊很多食店
Stayed 1 night in Jun 2019

8/10 Good

Mimi, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ヨーロッパの良き古さをイメージできる内装でした。 コストパフォーマンスは良いと思います。
Stayed 2 nights in Jul 2018

4/10 Poor

Mingoo

Liked: Cleanliness
Disliked: Staff & service, room comfort

Not a good service

Night staff was not nice at the furst day and he cheated the currency conversion. I found that out on the next day. He wasn't nice on the second day either. I also booked a taxi but the taxi came 30 mins late so I was almost late for my flight. Hotel was very expensive compare to its facilities and its service. Hot noodle breakfast was very good though.