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City Comfort Hotel Hamburg Hauptbahnhof

Family-friendly Hamburg hotel in Hamburg-Mitte with a fitness centre

Photo gallery for City Comfort Hotel Hamburg Hauptbahnhof

Premium bedding, Select Comfort beds, individually furnished
Front of property
Comfort Quadruple Room | Exterior
Front of property
Reception

Reviews

4.0 out of 10

Popular amenities

  • Gym
  • Parking available
  • Laundry
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Quadruple Room

Comfort Quadruple Room

Comfort Quadruple Room

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Select Comfort bed
Deep-soaking bath
  • 22 sq m
  • Sleeps 5
  • 1 King Bed and 1 Large Single Bunk Bed

View all photos for Comfort Triple Room

Deep-soaking bathtub, hair dryer, bidet, towels

Comfort Triple Room

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Select Comfort bed
Deep-soaking bath
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

View all photos for Comfort Double Room

Deep-soaking bathtub, hair dryer, bidet, towels

Comfort Double Room

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Select Comfort bed
Deep-soaking bath
  • 16 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About the area

Map
Steindamm 79, Hamburg, 20099

What's nearby

  • Hamburger Kunsthalle - 14 min walk
  • Hamburg City Hall - 3 min drive
  • Miniatur Wunderland - 4 min drive
  • Elbe Philharmonic Hall - 4 min drive
  • Hamburg Cruise Center - 5 min drive

Getting around

  • Lohmuhlenstrasse U-Bahn - 3 min walk
  • Hamburg Central Station - 11 min walk
  • Hamburg Airport (HAM) - 31 min drive

Restaurants

  • ‪Öz Urfa Kebap Haus - ‬3 min walk
  • ‪Slut Club - ‬3 min walk
  • ‪Traumzeit - ‬6 min walk
  • ‪XIV Heilige - ‬5 min walk
  • ‪Pars Restaurant Hamburg - ‬1 min walk

About this property

City Comfort Hotel Hamburg Hauptbahnhof

Family-friendly hotel near Miniatur Wunderland
Take advantage of a free food/drink shopping service, a shopping centre on-site and a garden at City Comfort Hotel Hamburg Hauptbahnhof. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a playground and a hair salon.
You'll also enjoy perks such as:
  • Bike hire, self-parking (surcharge) and express check-out
  • Express check-in, supervised childcare (surcharge) and luggage storage
  • A vending machine, wedding services and a front desk safe
Room features
All rooms are individually furnished, and feature comforts such as premium bedding, as well as thoughtful touches such as free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and Select Comfort beds
  • Deep-soaking baths, bidets and hairdryers
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, childcare services and electric kettles

Languages

English, Farsi, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 20 per day)

Things to do

  • Bicycle rentals
  • Gym
  • Playground
  • Shopping centre

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • ATM
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Picnic area

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Restaurant dining guides

More

  • Electrical adapters
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets are allowed for an extra charge of EUR 25, per pet, per stay, plus a deposit of EUR 25 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 45 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 8.40 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: EUR 20 per day
  • Pet deposit: EUR 25 per stay
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 01148571

Property is also known as

City Comfort Hotel Hamburg Hauptbahnhof Hotel
City Comfort Hotel Hamburg Hauptbahnhof Hamburg
City Comfort Hotel Hamburg Hauptbahnhof Hotel Hamburg

Frequently asked questions

Is City Comfort Hotel Hamburg Hauptbahnhof pet-friendly?

Yes, pets are allowed at this property. There's a deposit of EUR 25 per stay and a fee of EUR 25 per pet, per stay. Service animals are exempt from fees.

How much is parking at City Comfort Hotel Hamburg Hauptbahnhof?

Self-parking is available for EUR 20 per day.

What time is check-in at City Comfort Hotel Hamburg Hauptbahnhof?

Check-in begins at 3:00 PM.

What time is check-out at City Comfort Hotel Hamburg Hauptbahnhof?

Checkout is at 11:00 AM.

Where is City Comfort Hotel Hamburg Hauptbahnhof located?

This family-friendly Hamburg hotel is located near the airport, within 1 mi (2 km) of Museum of Arts and Crafts Hamburg and Hamburg City Hall. Miniatur Wunderland and Elbe Philharmonic Hall are also within 3 miles (5 km). Lohmuhlenstrasse U-Bahn is only a 3-minute walk and Berliner Tor Station is 8 minutes.

City Comfort Hotel Hamburg Hauptbahnhof Reviews

Reviews

4.0
Rating 10 - Excellent. 1 out of 20 reviews
Rating 8 - Good. 3 out of 20 reviews
Rating 6 - Okay. 2 out of 20 reviews
Rating 4 - Poor. 2 out of 20 reviews
Rating 2 - Terrible. 12 out of 20 reviews

4.6/10

Cleanliness

4.8/10

Staff & service

2.8/10

Amenities

3.6/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

6/10 Okay

Hanne

Disliked: Amenities, property conditions & facilities
It is ok. Just the location is not the best in Hamburg. Very hard to find a parking spot Room was clean, bathroom very small
Stayed 1 night in Sep 2023

2/10 Terrible

Jürg

Habe schon geantwortet über die App! Aber niemand von Hotels.com scheint das zu interessieren! Es gibt dieses Hotel so nicht mehr. Ich hatte aber dafür bezahlt!
Stayed 1 night in Sep 2024

2/10 Terrible

Ulla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Tina Kam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Joachim

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Wolfgang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schrecklich
Verrauchte Zimmer ! Kein Licht im Schlafzimmer nur im Flur u Bad ! Matratze war ok
Stayed 1 night in May 2024

2/10 Terrible

Ilonka

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Für laute gäste kann niemand was. Aber das keiner da ist und sich kümmert. Renovierungen würden unsachgemäß ausgeführt. Parkett nur ums Bett neu verlegt und drunter den alten schmutzigen Teppich liegen lassen. Klebeband überall dran gelassen. Usw. Spiegel im Bad gerissen ,lüftung defekt. Kühlschrank im Zimmer verschimmelt. Kein WLAN vorhanden trotz ankündigung. Alles sehr hellhörig jede klospülung hat man gehört jedes Schlüssel schließen. Und ein pärchen was sich gestritten hat mitten in der Nacht und der Inhaber sagt am Telefon Versuche die mal anzurufen. Inhaber am ersten Tag mit schmutziger Jogginghose an der Rezeption. Wenn wir nicht im voraus gezahlt hätten wir spätestens auf dem Zimmer angekommen wieder abgereist. Schlechteste Hotel was wir bisher in Hamburg hatten.
Stayed 1 night in Dec 2023

4/10 Poor

Andrea

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Gut gelegen, direkt an U- Bahnstation, sehr nah am Zentrum Vorhänge zerissen, Bad unbeheizt
Stayed 2 nights in Nov 2023

6/10 Okay

Gerson

Liked: Cleanliness
Sehr einfaches Zimmer. Kein Zimmer Service. Vormittags ist niemand verfügbar, Nachmittags auf mehrfache Nachfrage. In Summe kann man hier nahe am Bhf schlafen, aber auch nicht mehr.
Stayed 2 nights in Oct 2023

2/10 Terrible

Rodrigo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tengo una queja y éxijo un rembolso, cuando agendé mi reservación, la hice para el día 4 y 5 de octubre, la aplicación la género para el 14 y 15 de octubre y cuando intenté hacer la aclaración no me permitieron realizarlo, levanté tickets en el módulo de ayuda y al final no me resolvieron de l error de su plataforma y peor aún, me cobraron un servicio que no utilicé. Quiero mi rembolso. digitalhomo0@gmail.com
Stayed 1 night in Oct 2023

4/10 Poor

Carla

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Abenteuerreicher Aufenthalt. Personal war freundlich und immer bemüht. Wir haben jedoch aus der Zeit gelernt lieber etwas mehr für eine Unterkunft zu zahlen um sich wirklich wohl zu fühlen.
Stayed 2 nights in Oct 2023

10/10 Excellent

Malte

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

2/10 Terrible

Dorel und Barbara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nur das Bett wsr gut, der Rest furchtbar
Stayed 1 night in Sep 2023

2/10 Terrible

Nikq

Disliked: Cleanliness, staff & service, property conditions & facilities
Als ich ankam, war mein Zimmer nicht frei und sie hatten keine freie Zimmer. Als ich wartete verliess ein Gast das Hotel mit den Worten „es ist mir zu dreckig und zu laut“. Der Rezeptionist nahm den Schlüssel entgegen und wollte ihn mir direkt geben mit den Worten „jetzt haben wir ein Zimmer“. Das Zimmer war verschimmelt, dreckig und deutlich kleiner als jenes welches ich gebucht hatte. Bilder können nachgereicht werden.
Stayed 2 nights in Jun 2023

8/10 Good

Jonas

Stayed 1 night in Jun 2023

2/10 Terrible

Michelle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Es stinkt im gesamten Hotel, lediglich die Bettwäsche war sauber. Es werden Zimmer ohne Badezimmer vermietet! Unser Immer war ca. 6m² gross. Nichts für einen längeren Aufenthalt! Kein Wlan, Kein Tv.. Nie wieder!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

2/10 Terrible

Thilo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Abartig
Drogenkonsum im Eingangsbereich, verrauchtes Zimmer, siffig, Fernseher kaputt, nur eine Dusche und WC auf dem gesamten Flur. Abartig
Stayed 1 night in Sep 2022

2/10 Terrible

Gunhild

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not to be recommended
Felt unsafe, dirty socks under the counter in the entrance of the room. Noises of people dealing (and enjoying) drugs in room across the hall. Clearly prostitution services in the street outside the hotel. Not to be recommended for anyone, ever 😳
Stayed 1 night in Jul 2022

2/10 Terrible

Muazzez

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022