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Holiday Inn Hamburg - Hafencity, an IHG Hotel

4.0 star property
Pet-friendly hotel connected to the convention centre in Hamburg with a fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Hamburg - Hafencity, an IHG Hotel

Exterior
Serves breakfast, lunch and dinner
Exterior
Lobby
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Gym
    Gym
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
The price is AU$182
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Courtyard View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Courtyard View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
6 bedrooms
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed

Suite, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 41 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
20 bedrooms
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Courtyard View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Courtyard View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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includes taxes & fees
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About the area

Map
Ueberseeallee 15, Hamburg, Hamburg, 20457

What's nearby

  • Hamburg Cruise Center - 14 min walk - 1.2 km
  • Miniatur Wunderland - 16 min walk - 1.4 km
  • Hamburg City Hall - 20 min walk - 1.7 km
  • Elbe Philharmonic Hall - 3 min drive - 2.0 km
  • Reeperbahn - 5 min drive - 3.9 km

Getting around

  • HafenCity Universität Station - 3 min walk
  • HafenCity Universität Hamburg Station - 5 min walk
  • Hamburg Airport (HAM) - 30 min drive

Restaurants

  • ‪Restaurant Hobenköök - ‬10 min walk
  • ‪Fleetschlösschen - ‬9 min walk
  • ‪Wildes Fräulein - ‬8 min walk
  • ‪Andronaco HafenContor - ‬9 min walk
  • ‪Yokohama Coffee Bar - ‬3 min walk

About this property

Holiday Inn Hamburg - Hafencity, an IHG Hotel

Upscale hotel near Miniatur Wunderland
Hamburg Cruise Center and Elbe Philharmonic Hall are located near Holiday Inn Hamburg - Hafencity, an IHG Hotel, which provides a coffee shop/cafe, dry cleaning/laundry services and a bar. The on-site restaurant, Open Lobby, offers breakfast, lunch, dinner and light fare. Free in-room WiFi is available to all guests, along with a gym and a business centre.
You'll also find perks such as:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • Smoke-free property, a banquet hall and free newspapers
  • A lift, luggage storage and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 268 rooms have comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Baths or showers and hairdryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, separate sitting areas and recycling

Languages

English, German, Italian, Spanish, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 28 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Open Lobby

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Handrails in stairways (61 centimetre high)
  • Lift (99 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Tourism fee: EUR 3.9 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Self-parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Holiday Inn Hamburg Hafencity Hotel
Holiday Inn Hamburg Hafencity

Frequently asked questions

Is Holiday Inn Hamburg - Hafencity, an IHG Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Holiday Inn Hamburg - Hafencity, an IHG Hotel?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Hamburg - Hafencity, an IHG Hotel on 23 Dec 2024 start from AU$175.3, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Hamburg - Hafencity, an IHG Hotel?

Self-parking is available for EUR 28 per day. Limited spots are available.

What time is check-in at Holiday Inn Hamburg - Hafencity, an IHG Hotel?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Holiday Inn Hamburg - Hafencity, an IHG Hotel?

Checkout is at noon. Late check-out is available for a fee.

Where is Holiday Inn Hamburg - Hafencity, an IHG Hotel located?

Located in Hamburg City Center, this hotel is within a 15-minute walk of International Maritime Museum and Hamburg Cruise Center. Miniatur Wunderland and Elbe Philharmonic Hall are also within 1 mile (2 km). HafenCity Universität Station and HafenCity Universität Hamburg Station are within a 5-minute walk.

Holiday Inn Hamburg - Hafencity, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 434 out of 669 reviews" "
Rating 8 - Good. 199 out of 669 reviews" "
Rating 6 - Okay. 22 out of 669 reviews" "
Rating 4 - Poor. 9 out of 669 reviews" "
Rating 2 - Terrible. 5 out of 669 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024

8/10 Good

Erika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safer than the city center, good transportation connections. Sadly no mini fridge and breakfast is quite expensive. Would recommend again because of the staff too.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paria

Stayed 2 nights in Jul 2024

10/10 Excellent

Gregory, Winnipeg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent buffet breakfast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anton, Winter Garden

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with great staff !
Stayed 1 night in Aug 2024

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Susan, Mesquite

Everything was wonderful!
Stayed 1 night in Jul 2024

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
This hotel is located in very calm area but close to the city center. All staff are very kind. We highly recommend.
Stayed 3 nights in Jul 2024

10/10 Excellent

sukhjinder, renton

Stayed 1 night in Jul 2024

10/10 Excellent

Paul Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, well located for the purpose of our visit and the staff were helpful and informative.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in Hamburg, close to main train station HFB yet also in proximity to common landmark sites to visit. Easy access to tram line and very convenient location for resting in between activities.
Stayed 2 nights in Jul 2024

4/10 Poor

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities
The view from the room was nice but the air wasn't working nor is the room sound proof because I heard the partying all night.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast friendly staff. Good location. Spotless hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Rosemina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very good hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Nugzar

Stayed 4 nights in Jun 2024

10/10 Excellent

Adam

Stayed 2 nights in Jun 2024

10/10 Excellent

Monika

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good
Stayed 1 night in Jun 2024

8/10 Good

Karen

Travelled with partner
Liked: Staff & service, property conditions & facilities
excellent bus and underground transport links just a few minutes from the hotel. Also walkable to/from Hafen City attractions/museums - Minuture Wunderland, etc.
Stayed 4 nights in Jun 2024

8/10 Good

Juliet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent breakfast. Dinner staff different than breakfast staff, and not as nice. Nice location. AC isn’t efficient however.
Stayed 4 nights in May 2024

6/10 Okay

Scott, Salt Lake City

Despite its otherwise high ratings, this hotel does NOT distinguish itself. It is a very average hotel with small, dark rooms in an area that is actually pretty scary late at night. I wouldn't choose to stay here again.
Stayed 1 night in Apr 2024

8/10 Good

Hanspeter

Travelled with group
Liked: Staff & service
Zimmer wurden nicht gereinigt!
Stayed 3 nights in Apr 2024

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
also the restaurant was out of food ifems .
Stayed 1 night in Mar 2024

8/10 Good

neil

Liked: Amenities
Nice room and well maintained. Seemed very quiet at first, but during the first (of three) nights, there were loud vehicles outside with things being dropped in them, maybe around 03.00 or 04.00. I was on the fifth floor; there is a gym on the floor above. For some reason they allow people to use this from 06.00, which of course, can be heard on the floors below. The sixth floor should be closed until 08.00 out of respect for guests in their rooms.
Stayed 3 nights in Feb 2024

10/10 Excellent

Shintaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was a bit cold
Stayed 1 night in Nov 2023

General property information

Reasons to Book
Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Nearest Airport
Hamburg (HAM)