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Novum Hotel Ambassador

Start your day with a hearty breakfast buffet. Then enjoy some fresh air by the outdoor pool or sweat it out at the gym.

Photo gallery for Novum Hotel Ambassador

Flat-screen TV
Reception
Lobby
Lobby
Outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Room service
  • Parking available
  • 24/7 front desk
  • Breakfast included

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Double Room

Highlights

Soundproofed
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Minibar
Cable channels
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Twin Room

Highlights

Soundproofed
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Minibar
Cable channels
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

Family Room

Highlights

Soundproofed
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Minibar
Cable channels
  • 34 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

Economy Room

Highlights

Soundproofed
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Minibar
Cable channels
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Reception

Ökotel Hamburg

  • Free WiFi
  • Breakfast available
  • Parking available
  • Business services
8.0 out of 10, Very good, (272)
The price is AU$171
includes taxes & fees
27 Feb - 28 Feb
Ökotel Hamburg
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About the area

Map
Heidenkampsweg, 34, Hamburg, HAM, 20097

What's nearby

  • Mehr!-Theater am Großmarkt - 20 min walk
  • Hamburg City Hall - 4 min drive
  • Miniatur Wunderland - 4 min drive
  • Elbe Philharmonic Hall - 5 min drive
  • Hamburg Cruise Center - 5 min drive

Getting around

  • Elbbrücken Station - 3 min drive
  • Berliner Tor Station - 5 min walk
  • Hamburg Airport (HAM) - 35 min drive

Restaurants

  • ‪Maya Kaffeerösterei - ‬10 min walk
  • ‪HBB Bistro - ‬5 min walk
  • ‪Jawa - ‬6 min walk
  • ‪Superbude St. Georg - ‬5 min walk
  • ‪Lunch HOUSE - ‬6 min walk

About this property

Novum Hotel Ambassador

Hotel near Miniatur Wunderland
Consider a stay at Novum Hotel Ambassador and take advantage of a free breakfast buffet, laundry facilities and a gym. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Self-parking (surcharge), a front desk safe and luggage storage
  • Tour/ticket information, a 24-hour front desk and multilingual staff
  • A lift
Room features
All 119 rooms have amenities, such as free WiFi and safes, as well as sound-insulated walls and minibars.
Other conveniences in all rooms include:
  • Bathrooms with baths or showers and hairdryers
  • Flat-screen TVs with cable channels
  • Daily housekeeping and desks

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 12 per day)

Food and drink

  • Free buffet breakfast available daily
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Piano

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 15
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 9.60 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: EUR 12 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Ambassador Hamburg
Ambassador Quality Hotel Hamburg
Hamburg Ambassador
Hamburg Quality Hotel Ambassador
Quality Ambassador
Quality Ambassador Hamburg
Quality Hotel Ambassador Hamburg
Quality Hotel Hamburg Ambassador
Quality Hotel Ambassador
Quality Hotel Hamburg

Frequently asked questions

Does Novum Hotel Ambassador have a pool?

Yes, this property has an outdoor pool.

Is Novum Hotel Ambassador pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Novum Hotel Ambassador?

Self-parking is available for EUR 12 per day.

What time is check-in at Novum Hotel Ambassador?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of EUR 15 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Novum Hotel Ambassador?

Checkout is at noon. Late checkout is available for EUR 15 (subject to availability).

Where is Novum Hotel Ambassador located?

Located in Hamburg-Mitte, this hotel is 0.8 mi (1.2 km) from Marienkrankenhaus and within 3 miles (5 km) of Miniatur Wunderland and Reeperbahn. Museum of Arts and Crafts Hamburg and Hamburg Wholesale Market are also within 1 mile (2 km). Berliner Tor Station is 5 minutes by foot and Hammerbrook S-Bahn is 9 minutes.

Novum Hotel Ambassador Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 102 out of 453 reviews
Rating 8 - Good. 236 out of 453 reviews
Rating 6 - Okay. 95 out of 453 reviews
Rating 4 - Poor. 14 out of 453 reviews
Rating 2 - Terrible. 6 out of 453 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Caleb

Liked: Property conditions & facilities
Stayed 1 night in Nov 2022

4/10 Poor

Leyla

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Es war nicht sauber. Meine Bettwäsche war dreckig. Der Frühstücksraum war täglich voll mit Brösel überall. Einrichtung sehr alt und nicht modern usw…..
Stayed 4 nights in Nov 2022

8/10 Good

Sofia

Bra prisvärt hotell som passar när du har bil
Stayed 2 nights in Oct 2022

4/10 Poor

Güray

Stayed 1 night in Nov 2022

6/10 Okay

Anja

Liked: Amenities, property conditions & facilities
Einrichtung total abgewohnt, begrenztes Frühstücksangebot, außerhalb des Hotels grausame Gegend, Sauberkeit und Freundlichkeit gut, Bad uralt

8/10 Good

Saverio Lo

Stanza silenziosa
Stayed 5 nights in Oct 2022

8/10 Good

Ines

Stayed 3 nights in Oct 2022

8/10 Good

Karin

Liked: Property conditions & facilities
Stayed 3 nights in Sep 2022

8/10 Good

Oliver

Stayed 2 nights in Sep 2022

8/10 Good

Florian

Baustelle vor dem Fenster, Beginn von Bauarbeiten um kurz vor 7 Uhr. Schimmel in der Dusche, sowie Haare im Waschbecken - ansonsten sauber
Stayed 1 night in Sep 2022

8/10 Good

Jörg

Stayed 1 night in Sep 2022

10/10 Excellent

Anja

Stayed 2 nights in Sep 2022

4/10 Poor

Götz

Liked: Amenities
sehr schlechte Abwickung im Bereich Buchungsbestätigung bis Zimmerübergabe/ Beschwerdemanagement. Unseriöse Vermittlung von Zimmereigenschaften, die mit BUchungsbestätigung überhapt nicht mit Realität übereinzubringen ist. Auch Beschwerdemanagement ist miserabel bis hin zu nicht vorhandenen Kompensationsbereitschaft, zu kleines Zimmer und keine Poolnutzung. Das motiviert nicht zu einer weiteren Buchung mit diesen Systembedigungen - es gibt halt auch Alternativen für den Preis. MfG G. Richter-Sandvoß
Stayed 2 nights in Sep 2022

8/10 Good

Arne

An dem Zimmer gibt es wenig auszusetzen. Das WC und die Dusche waren sauber, das Bett gemütlich und man hat sogar einen Mini-Kühlschrank im Schreibtisch! Einzig die fehlende Steckdose am Bett ist mir aufgefallen. Es gibt eine am Schreibtisch, aber sonst habe ich nichts gefunden. Kann auch nur am Zimmer gelegen haben. Ansonsten war ich zufrieden.
Stayed 1 night in Aug 2022

10/10 Excellent

Peter

Stayed 1 night in Aug 2022

8/10 Good

Brgitte

Stayed 5 nights in Aug 2022

8/10 Good

Bjoern

Super Freundlich
Zwar in die Jahre gekommen, aber sauber und fantastisch freundliches Personal. Preis-Leistung absolute Spitzenklasse
Stayed 1 night in Aug 2022

10/10 Excellent

Per

Stayed 1 night in Aug 2022

10/10 Excellent

Kestutis

Stayed 1 night in Aug 2022

8/10 Good

Christina

Stayed 1 night in Aug 2022

6/10 Okay

Jürgen

Lage des Hotels ist gut, nur 5 min. von U Bahn entfernt. Ab 18:00 hatten wir kein warmes Wasser und das mit Kindern ,das geht gar nicht. Die Lüftung im Bad schnarrte die ganze Nacht .
Stayed 2 nights in Aug 2022

8/10 Good

Jens

Die Tiefgarage war einwenig zu niedrig, wenn 2,20 m dran steht erwarte ich überall in der Garage 2,20 m und keine Rohre die niedriger hängen, davon abgesehen war sie sehr beengt und kelin, für meinen Transporter recht unbequem. Die Gebühren von 12 Euro pro Tag, auch etwas hoch, 8 Eurohätten auch gereicht.
Stayed 3 nights in Aug 2022

6/10 Okay

Oliver

Freundlicher Service. Alte Einrichtung und sehr wackelige Tische im Frühstücksraum. Bett war etwas klein für zwei Personen und Matratze war nicht gut. Im Bad hat es stockig gemüffelt. Sonst O.k.
Stayed 1 night in Aug 2022

8/10 Good

Maja

Großes Familienzimmer, gutes Preis-Leistungs-Verhältnis.
Stayed 1 night in Aug 2022

10/10 Excellent

Nihad

Stayed 1 night in Jul 2022