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Sheraton Grand Hangzhou Wetland Park Resort

5.0 star property
Escape into serenity amidst nature's beauty. Indulge in fine dining, then unwind by taking an invigorating dip in the indoor pool.

Photo gallery for Sheraton Grand Hangzhou Wetland Park Resort

Lobby
View from property
Club Twin Room, 1 Double Bed, Balcony
43-inch LCD TV with satellite channels, iPod dock
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Breakfast available
  • Gym
  • Room service
The current price is AU$172
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Deluxe Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 95 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room, 1 Double Bed, Balcony

Club Twin Room, 1 Double Bed, Balcony

Club Twin Room, 1 Double Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2023
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Club Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2023
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Balcony, Garden View

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 2 Double Beds, Balcony, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2023
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Suite, 1 King Bed with Sofa bed

Family Suite, 1 King Bed with Sofa bed

Family Suite, 1 King Bed with Sofa bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 95 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Club Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 95 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Kids Fun Room, 2 Double Beds, Balcony

Kids Fun Room, 2 Double Beds, Balcony | View from room

Kids Fun Room, 2 Double Beds, Balcony

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2023
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Kids Fun Room, 1 King Bed, Balcony

Kids Fun Room, 1 King Bed, Balcony | View from room

Kids Fun Room, 1 King Bed, Balcony

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2023
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2023
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Balcony

Premium bedding, down duvets, in-room safe, desk

Superior Room, 2 Double Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2023
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2023
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Glamping Room, 2 Double Beds, Balcony

Glamping Room, 2 Double Beds, Balcony

Glamping Room, 2 Double Beds, Balcony

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2023
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Glamping Room,1 King Bed, Balcony

Glamping Room,1 King Bed, Balcony

Glamping Room,1 King Bed, Balcony

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Renovated in 2023
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Terrace/patio

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  • Pool
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  • Parking included
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The price is AU$184
includes taxes & fees
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About the area

Map
1 Westbrook Resort, Zijinggang Road, Hangzhou, Zhejiang, 310030

What's nearby

  • Xixi Wetland Park - 1 min walk
  • Lingyin Temple - 6 min drive
  • Hangzhou Botanical Garden - 8 min drive
  • West Lake - 8 min drive
  • Zhejiang University Yuquan Campus - 8 min drive

Getting around

  • Dongyue Station - 11 min walk
  • East Railway Station - 13 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 52 min drive

Restaurants

  • ‪脉舟回香阁 - ‬2 min drive
  • ‪和茶馆 - ‬6 min walk
  • ‪重庆刘一手火锅 - ‬2 min drive
  • ‪西溪天堂 - ‬19 min walk
  • ‪东明升酒吧 - ‬19 min walk

About this property

Sheraton Grand Hangzhou Wetland Park Resort

Luxury boutique hotel located near Xixi Wetland Park with rooms refurbished in 2023
Located close to Lingyin Temple, Sheraton Grand Hangzhou Wetland Park Resort provides a terrace, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Chinese cuisine. Fitness classes are offered at the 24-hour gym; the property also has a business centre. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool and a children's pool, with a lifeguard on site
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and airport pick-up service (surcharge)
  • An electric car charging station, express check-out and a children's club (surcharge)
Room features
All 380 rooms offer comforts, such as premium bedding and pillow menus, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and deep-soaking baths
  • 43-inch LCD TVs with cable channels
  • Wardrobes/cupboards, balconies and free infant beds

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 196 for adults and CNY 196 for children
  • 3 restaurants

Restaurants on site

  • Feast
  • Satine
  • Yue

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Fitness classes
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Children's toys
  • Free cot
  • Indoor pool
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • In a national park
  • On the waterfront
  • Terrace

Spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in public areas
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (130 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable/satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 327.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 196 for adults and from CNY 196 for children
  • Airport shuttle fee: CNY 660 per vehicle (maximum occupancy 4)
  • Rollaway bed fee: CNY 327.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:30 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Sheraton Hangzhou Wetland Park
Sheraton Hangzhou Wetland Park Resort
Sheraton Wetland Park
Sheraton Wetland Park Resort
Wetland Resort
Sheraton Grand Hangzhou Wetland Park Resort
Sheraton Grand Wetland Park Resort
Sheraton Grand Hangzhou Wetland Park
Sheraton Grand Wetland Park
Sheraton Hangzhou Wetland Park
Sheraton Grand Hangzhou Wetland Park Resort Hotel
Sheraton Grand Hangzhou Wetland Park Resort Hangzhou
Sheraton Grand Hangzhou Wetland Park Resort Hotel Hangzhou

Frequently asked questions

Does Sheraton Grand Hangzhou Wetland Park Resort have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6:30 AM to 11:00 PM.

How much does it cost to stay at Sheraton Grand Hangzhou Wetland Park Resort?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Sheraton Grand Hangzhou Wetland Park Resort on 23 Feb 2025 start from AU$172.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Grand Hangzhou Wetland Park Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Grand Hangzhou Wetland Park Resort?

Self-parking is free at this property.

What time is check-in at Sheraton Grand Hangzhou Wetland Park Resort?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Sheraton Grand Hangzhou Wetland Park Resort?

Checkout is at noon.

Does Sheraton Grand Hangzhou Wetland Park Resort provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of CNY 660 per vehicle applies.

Where is Sheraton Grand Hangzhou Wetland Park Resort located?

This family-friendly Hangzhou hotel is located on the waterfront, within 3 mi (5 km) of Xixi Wetland Park and Lingyin Temple. West Lake is 4.6 mi (7.4 km) away. Dongyue Station is 11 minutes by foot and Gudun Road Station is 22 minutes.

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Sheraton Grand Hangzhou Wetland Park Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 77 out of 140 reviews
Rating 8 - Good. 42 out of 140 reviews
Rating 6 - Okay. 11 out of 140 reviews
Rating 4 - Poor. 6 out of 140 reviews
Rating 2 - Terrible. 4 out of 140 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Good
Stayed 4 nights in Aug 2024

4/10 Poor

Wing Chi

Disliked: Staff & service
Reception counter staff attitude is very bad and not well trained

2/10 Terrible

DONG

Disliked: Property conditions & facilities
The most I dislike about this hotel are the deposit policy, and also it’s very inconvenient for you to get back the room. It’s super long hallway. Usually other 5 stars hotel they will return your deposit money right way once I check out the room. But this hotel, it takes while. I have to called in and asked. It’s not make sense at all. Once the guest leave the hotel , they should not hold the deposit money.
Stayed 3 nights in Jun 2024

10/10 Excellent

YU

とても快適でした。
Stayed 1 night in Jul 2024

10/10 Excellent

Shaojie

Stayed 2 nights in Oct 2024

8/10 Good

Yingli

Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Stayed 2 nights in Sep 2024

10/10 Excellent

Pavle

Stayed 2 nights in Aug 2024

10/10 Excellent

REMY

Hotel d'excellenr niveau, nous recommandons vivement
Stayed 1 night in Aug 2024

2/10 Terrible

SUJEONG

Stayed 1 night in Aug 2024

8/10 Good

Huiping

園林設計，小陽台，安靜的環境，都令人感到舒適。
Stayed 3 nights in Jul 2024

10/10 Excellent

YU

とても快適でした。
Stayed 1 night in Jul 2024

8/10 Good

gelin

Stayed 1 night in Jun 2024

10/10 Excellent

Cih Yu

Stayed 2 nights in Jun 2024

10/10 Excellent

WEI CHENG

Stayed 2 nights in May 2024

8/10 Good

Shau-Tang

Stayed 2 nights in Apr 2024

8/10 Good

Siu Ying

環境清幽
Stayed 4 nights in Mar 2024

10/10 Excellent

Wing Sum William

性价比高
服务态度很好，房间宽敞舒适。早餐食物种類可以多一点。
Stayed 5 nights in Mar 2024

8/10 Good

Carol

Stayed 3 nights in Mar 2024

10/10 Excellent

Neil

Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

绿化好。安静。但酒店一直在施工，本来应该很安静的地方却变得非常吵闹。而且在院子里工作的人员大声说话也很吵，这是本次比较意外和遗憾的地方。外出有些不方便，特别是购物和做核酸较远。但去公园比较近，适合散步。另外酒店对残疾人设施还不够，比如轮椅数量不够，且比较旧，有的甚至坏了。希望能得到改善。
Stayed 3 nights in Oct 2022

6/10 Okay

YIBIN

Stayed 2 nights in Oct 2022

10/10 Excellent

feng

Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Relaxing and refreshing
Stayed 1 night in Oct 2021

10/10 Excellent

Soohong

직원도 착하고 시설도 좋고 편안한 휴가였습니다
Stayed 1 night in Oct 2021