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Greenacres Alpine Chalets & Villas

3.0 star property
Motel in Hanmer Springs with free parking

Photo gallery for Greenacres Alpine Chalets & Villas

Family Townhome, 2 Bedrooms, Mountain View | Balcony
Garden
Exterior
Family Townhome, 2 Bedrooms, Mountain View
1 bedroom, desk, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Hot tub
  • Air conditioning
  • Pet-friendly
  • Housekeeping
  • Kitchen

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for One Bedroom Chalet

1 bedroom, desk, free WiFi, bed sheets

One Bedroom Chalet

8.0 out of 10
Very good
(1 review)

Highlights

Deck/patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Mini-fridge
Flat-screen TV
Separate bedroom
  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Two Bedroom Chalet

Two Bedroom Chalet

Two Bedroom Chalet

Highlights

Deck/patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Mini-fridge
Flat-screen TV
Separate bedroom
  • 75 sq m
  • Mountain view
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

View all photos for Family Townhome, 2 Bedrooms, Mountain View

Family Townhome, 2 Bedrooms, Mountain View | Balcony

Family Townhome, 2 Bedrooms, Mountain View

8.0 out of 10
Very good
(2 reviews)

Highlights

Deck/patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Mini-fridge
Flat-screen TV
Day bed
  • 98 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 3 Twin Beds
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About the area

Map
84 Conical Hill Rd, Hanmer Springs, 7334

What's nearby

  • Conical Hill Walkway - 2 min walk - 0.2 km
  • Chisholm Park - 5 min walk - 0.5 km
  • Conical Hill - 7 min walk - 0.6 km
  • Hanmer Springs Thermal Reserve - 10 min walk - 0.9 km
  • Hanmer Heritage Forest - 13 min walk - 1.1 km

Getting around

  • Christchurch International Airport (CHC) - 100 min drive

Restaurants

  • ‪Fire & Ice Cafe Restaurant & Bar - ‬10 min walk
  • ‪Sushi & Bowl - ‬5 min walk
  • ‪Isobel's Restaurant and Bar at the Heritage Hotel - ‬6 min walk
  • ‪Rustic Cafe & Tapa's Bar - ‬7 min walk
  • ‪Salt N Pepper Cafe/Restaurant/Bar - ‬6 min walk

About this property

Greenacres Alpine Chalets & Villas

Property highlights
At Greenacres Alpine Chalets & Villas, you can look forward to a garden, a playground and laundry facilities. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space.
You'll also enjoy perks such as:
  • Free self-parking
  • Luggage storage, multilingual staff and a front desk safe
  • Tour/ticket information, barbecues and free newspapers
Room features
All guest rooms at Greenacres Alpine Chalets & Villas offer thoughtful touches, such as air conditioning and separate sitting areas, in addition to amenities, such as free WiFi and separate dining areas.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels and DVD players
  • Decks/patios, separate sitting areas and separate dining areas

Languages

Chinese (Mandarin), English, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • Hot tub
  • Playground

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Playground
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • DVD player
  • Pay films

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Mini-fridge
  • Oven
  • Paper towels
  • Room service
  • Separate dining area
  • Toaster
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Living room
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8 PM
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 20

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of NZD 10 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 20 per night.
Cots (infant beds) are available for NZD 20.0 per day

Payment types

Important information

Optional extras

  • Pet fee: NZD 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: NZD 20 (subject to availability)
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 20 per night
  • Facilities fee: NZD 8 per person and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Greenacres Alpine Chalets
Greenacres Alpine Chalets Villas Hanmer Springs
Greenacres Alpine Chalets Villas Motel
Greenacres Alpine Chalets Villas Motel Hanmer Springs
Greenacres Alpine Chalets Villas
Greenacres Alpine Chalets Villas Hotel Hanmer Springs
Greenacres Alpine Chalets Villas Motel Hanmer Springs
Greenacres Alpine Chalets Villas Motel
Greenacres Alpine Chalets Villas Hanmer Springs
Motel Greenacres Alpine Chalets & Villas Hanmer Springs
Hanmer Springs Greenacres Alpine Chalets & Villas Motel
Motel Greenacres Alpine Chalets & Villas
Greenacres Alpine Chalets & Villas Hanmer Springs
Greenacres Alpine Chalets Villas
Greenacres Alpine Chalets
Greenacres Alpine Chalets &
Greenacres Alpine Chalets & Villas Motel
Greenacres Alpine Chalets & Villas Hanmer Springs
Greenacres Alpine Chalets & Villas Motel Hanmer Springs

Frequently asked questions

Is Greenacres Alpine Chalets & Villas pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of NZD 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Greenacres Alpine Chalets & Villas?

Self-parking is free at this property.

What time is check-in at Greenacres Alpine Chalets & Villas?

Check-in start time: 2:00 PM; check-in end time: 8 PM. After-hours check-in is not available.

What time is check-out at Greenacres Alpine Chalets & Villas?

Checkout is at 10 AM. Late checkout is available for NZD 20 (subject to availability).

Where is Greenacres Alpine Chalets & Villas located?

Situated in Hanmer Springs, this motel is within a 5-minute walk of Conical Hill Walkway and Chisholm Park. Hanmer Springs Thermal Reserve and Conical Hill are also within 1 mile (2 km).

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Greenacres Alpine Chalets & Villas Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 88 out of 228 reviews
Rating 8 - Good. 92 out of 228 reviews
Rating 6 - Okay. 27 out of 228 reviews
Rating 4 - Poor. 15 out of 228 reviews
Rating 2 - Terrible. 6 out of 228 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was awesome exactly what we needed. Chalets were warm and staff were very helpful and friendly
Stayed 1 night in Jun 2020

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property that was neat and clean
Stayed 1 night in Oct 2022

8/10 Good

Kim

Liked: Staff & service

Very helpful and friendly staff

An older property could do with a spruce up, but warm and cosy. Parking right at the chalet was very handy
Stayed 1 night in Jun 2020

8/10 Good

Christina

Liked: Cleanliness, staff & service
It was a cute 1970s style property. Original but clean and tidy.
Stayed 3 nights in Jul 2022

8/10 Good

Sara

Stayed 1 night in Jun 2022

2/10 Terrible

Glenda

Disliked: Cleanliness
Stayed 2 nights in May 2022

8/10 Good

MIKE

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2022

6/10 Okay

Patricia

Disliked: Cleanliness
Old school style property which was enjoyable. Unit needs attention, particularly better care in terms of cleaning as well as replacing unsafe electric blankets.
Stayed 2 nights in Apr 2022

2/10 Terrible

Shelley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Greenacres was a disgusting experience. The room (Villa) was so dirty, filthy and smelly that we could not stay for our planned duration. I have never stayed in a place so filthy and run down in over 42 years of travelling NZ and the globe. I have stayed in many tramping huts, backpackers, hostels and back country lodges - but Greenacres takes the number 1 spot for pure filth and dirt. Dead flies, food/grime in cutlery draws, crumbs on tables, dirt in bathrooms, dirty plates, filth and smell in the rubbish bins, unclean carpets, lights not working. Did I mention the smell. I instructed my children to not touch anything. We all felt sick and disgusted in this place. I shared my views and concerns with the manager on departure (an early departure, because we were not staying any longer than we had to). He claimed that they cleaned the units well. I seriously question that claim and have photos to show the dirt that was present in our unit. I recommend that no other person/family stays here. It was a horrible experience.
Stayed 2 nights in Apr 2022

4/10 Poor

carol

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The beds were very uncomfortable, shower needed a good clean, the kitchen plugs were broken and unsafe to use, the kettle inside needed a clean or a new one, the room got very cold fast without the heater on.
Stayed 1 night in Mar 2022

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

6/10 Okay

Jason

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Spa needs chlorine. Very dated and requires revamp in comparison to other motels of similar price point. Below average standard.
Stayed 1 night in Jan 2022

10/10 Excellent

Tembile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice spot can we make this our annual holiday spot?
Stayed 2 nights in Jan 2022

4/10 Poor

Frank

Disliked: Staff & service, property conditions & facilities
I had booked for 4 people, 2 adults and 2 children at $195 for the night. On arrival I was charged an extra $40 as the children's ages had not been shown on their copy of the booking. I ended up paying $235 for a unit that was showing on Wotif at that time, for $176. The unit was probably very nice in the 1970s when it was new, but is now very aged and no updating has been done. The view was great.
Stayed 1 night in Jan 2022

8/10 Good

Ashleigh

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

8/10 Good

Phyllis

Liked: Cleanliness, staff & service
Great position could walk to shops etc, budget accommodation pet friendly which was most important, unit was clean but outside porch needed cleaning as spider webs attached to roof etc otherwise very happy would return.
Stayed 3 nights in Nov 2021

8/10 Good

Ella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for families
Stayed 1 night in Oct 2021

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay

Older property - but fine for family
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, pet friendly great for dog.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was handy to everything. Manager was helpful and friendly
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
The property was OK, a bit tired looking, clean enough and easy access to middle of town. Door was hard to lock.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Had an amazing view was the only good thing about this old dated complex. Booked it due to the spa, only to find it was broken and an $8 charge per person to use which wasn’t stated on their website. On walking on we were hit with a terrible smell and were advised the previous person had burnt something so they had burnt vinegar to remove the smell, huge fail. They could have been more proactive and not rent out that apartment until it was safe to do so
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could check in early which was great
Stayed 1 night in Jun 2021