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DoubleTree by Hilton Queenstown

4.5 star property
Lakefront hotel with fitness centre and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Queenstown

In-room safe, soundproofing, free WiFi, bed sheets
Exterior
Bar (on property)
Room, Accessible, Non Smoking
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Gym
  • 24/7 front desk
The price is AU$238
includes taxes & fees
12 Jan - 13 Jan 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed
Blackout curtains
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed
Hairdryer
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking

Room, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Bidet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

In-room safe, soundproofing, free WiFi, bed sheets

Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Sofa bed
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe king Room with Lake View

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe king Room with Lake View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe twin Room with Lake View

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe twin Room with Lake View

  • Sleeps 2
  • 2 Single Beds

View all photos for King Room

In-room safe, soundproofing, free WiFi, bed sheets

King Room

  • Sleeps 2
  • 1 King Bed

View all photos for King Accessible Room

In-room safe, soundproofing, free WiFi, bed sheets

King Accessible Room

  • Sleeps 2
  • 1 King Bed
Restaurant

Hilton Queenstown Resort & Spa

Pool
Hot tub
Spa
Free WiFi
8.6 out of 10, Excellent, (1006)
The price is AU$483
includes taxes & fees
17 Jan - 18 Jan 2025
Hilton Queenstown Resort & Spa
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About the area

Map
Kawarau Village 79 Peninsula Road, Kawarau Falls, 9300

What's nearby

  • Remarkables Park Town Centre - 5 min drive
  • Queenstown Event Centre - 5 min drive
  • Queenstown Gardens - 11 min drive
  • Kiwi and Birdlife Park - 12 min drive
  • Skyline Queenstown - 12 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 5 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Airspresso Airport Cafe Queenstown - ‬5 min drive
  • ‪Rata - ‬11 min drive
  • ‪Manaia Lounge - ‬5 min drive
  • ‪Odd Saint - ‬11 min drive

About this property

DoubleTree by Hilton Queenstown

Luxury eco-certified hotel by the lake
Consider a stay at DoubleTree by Hilton Queenstown and take advantage of a free food/drink shopping service, shopping on-site and a coffee shop/cafe. Adventurous travellers may like the cycling at this hotel. The on-site Asian cuisine restaurant, Me & Mee Noodle Bar, serves dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
You'll also find perks such as:
  • Full breakfast (surcharge), bike hire and self-parking (surcharge)
  • Babysitting (surcharge), tour/ticket information and a front desk safe
  • Smoke-free property, a lift and wedding services
  • Guest reviews say great things about the helpful staff
Room features
All 98 rooms offer comforts, such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches, such as air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and fridges

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, German, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (NZD 9.95)
  • Available in some public areas: WiFi (NZD 14.95); wired internet (surcharge)

Parking and transport

  • Ski shuttle nearby
  • Parking on site (NZD 16 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; NZD 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Me & Mee Noodle Bar
  • Stacks Pub
  • Wakatipu Grill

Things to do

  • Bicycle rentals
  • Gym
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • In the mountains
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately NZD 35 per person
  • Fee for in-room wired Internet: NZD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: NZD 14.95 (rates may vary)
  • Fee for wired Internet in public areas: NZD 14.95 (rates may vary)
  • Self-parking fee: NZD 16 per day
  • Credit card charges are subject to a surcharge of 2 per cent
  • A facilities fee includes use of: sauna; spa tub; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to the indoor swimming pool, hot tub, sauna, and steam room is available for a surcharge.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hilton Kawarau
Kawarau
Kawarau Hilton
Kawarau Hotel
Kawarau Hotel Hilton
Kawarau Hotel Managed Hilton
Kawarau Hotel Managed Hilton Queenstown
Kawarau Managed Hilton
Kawarau Managed Hilton Queenstown
DoubleTree Hilton Queenstown Hotel
DoubleTree Hilton Queenstown
Kawarau Hotel, Managed By Hilton Hotel Queenstown
DoubleTree by Hilton Queenstown Hotel
DoubleTree by Hilton Queenstown Kawarau Falls
DoubleTree by Hilton Queenstown Hotel Kawarau Falls

Frequently asked questions

Is DoubleTree by Hilton Queenstown pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at DoubleTree by Hilton Queenstown?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Queenstown on 12 Jan 2025 start from AU$237.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at DoubleTree by Hilton Queenstown?

Self-parking is available for NZD 16 per day. Limited spots are available.

What time is check-in at DoubleTree by Hilton Queenstown?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at DoubleTree by Hilton Queenstown?

Checkout is at 11:00 AM.

Where is DoubleTree by Hilton Queenstown located?

Situated on the waterfront, this luxury hotel is within 1 mile (2 km) of Lake Wakatipu, The Kingston Flyer and Remarkables Park Town Centre. Frankton Beach and Queenstown Event Centre are also within 2 miles (3 km).

Reviews

8.4

Very good

Rating 10 - Excellent. 507 out of 1002 reviews" "
Rating 8 - Good. 293 out of 1002 reviews" "
Rating 6 - Okay. 116 out of 1002 reviews" "
Rating 4 - Poor. 62 out of 1002 reviews" "
Rating 2 - Terrible. 24 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room. But parking is a bit inconvenient or you have to pay.
Stayed 1 night in Nov 2024

4/10 Poor

Leo

Travelled with partner
Obstructed view, not a 4 stars hotel, low quality breakfast.
Stayed 5 nights in Dec 2024

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The small King bedroom was stuffy….needs air conditioning or a fan.
Stayed 3 nights in Dec 2024

10/10 Excellent

Anitha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 3 nights in Dec 2024

10/10 Excellent

Akhtara

Travelled with family
Liked: Amenities, property conditions & facilities
Location is very good
Stayed 4 nights in Nov 2024

10/10 Excellent

Naveen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arpit was great and very helpful. We loved our stay here. This property is value for money.
Stayed 2 nights in Nov 2024

10/10 Excellent

Emma

Stayed 2 nights in Oct 2024

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice easy stay, only point of feedback is the scent they use in reception and the lifts is awful.
Stayed 3 nights in Nov 2024

2/10 Terrible

Peter

Stayed 1 night in Oct 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Doubletree was close to the Queenstown Airport, but located in a private part of Frankton. Only about 6 minute drive to Remarkables Shopping Center and 15-20 minutes to Queenstown (may be 20 min due to road construction to Queenstown). Wonderful views of the lake and the Remarkables mountains! The service, room, hotel, and breakfast buffet were all incredible! This was my favorite stay during my 3 week trip in New Zealand. Convenient, underground garage parking available; kitchenette in-room for light cooking, very good heating/air conditioning in-room
Stayed 2 nights in Oct 2024

10/10 Excellent

Fleishia

Stayed 1 night in Oct 2024

10/10 Excellent

Abhishek

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was next to the lake so the view and environment was serene.
Stayed 5 nights in Oct 2024

10/10 Excellent

RAY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and excellent service
Stayed 2 nights in Oct 2024

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

hannah

Stayed 3 nights in Aug 2024

6/10 Okay

Teresa

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Not Clean. But nice enough.
Dirty room, furnishings worn. I found bottle caps by the bed on the floor. Furniture fabric coming apart on bed and lounge chair. Coushions worn and dirty. Aside from that, the service was wonderful. All staff were friendly. Rooms are nice and quiet. Beautiful location on the lake, nice for a morning stroll. Easy parking (paid). Room service had Dairy Free options. Mushroom risotto -beautiful. Was charged $5.00 tray fee, weird. Overall a relaxing stay, I ended up staying another night.
Stayed 1 night in Sep 2024

10/10 Excellent

Clay

Liked: Cleanliness, staff & service, amenities
The Staff is amazing and great beds!!
Stayed 1 night in Sep 2024

6/10 Okay

Sulabha

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Did not like that there were not any charging stations in the bedroom. Only one trash container in the bathroom. Breakfast was wonderful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Piotr

Stayed 1 night in Aug 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve had an amazing time! Especially the front desk was extra helpful and I was able to book myself in to the Hilton pool for one day next door. The room was spotless and I had everything needed for cooking/baking. The GYM is also at the Hilton hotel next door and can be used for free. I would just wishes for a brochure to get more information about the location/hotel/directions. Other then that 5/5 ✨
Stayed 2 nights in Aug 2024

8/10 Good

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

PY AMY

Travelled with group
Liked: Cleanliness, property conditions & facilities
The place was clean and tidy. The digital app key card was abit confusing at first.
Stayed 2 nights in Aug 2024

General hotel information

Reasons to Book
Property Cleanliness & Nice Bathroom
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Nearest Airport
Queenstown (ZQN-Queenstown Intl.)