See all properties

TK123 Hanoi Hotel

3.0 star property
Experience warm hospitality while shopping for unique gifts or enjoying delicious meals from our hotel’s eatery.

Photo gallery for TK123 Hanoi Hotel

Interior entrance
Deluxe Double Room
Junior Suite
Junior Suite
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Electric kettle
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Deep-soaking bath
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Electric kettle
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Suite (with Bathtub)

Suite (with Bathtub)

Suite (with Bathtub)

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Deep-soaking bath
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite 3pax

Family Suite 3pax

Family Suite 3pax

Highlights

Air conditioning
Heating
Free rollaway/extra beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Air conditioning
Heating
Free rollaway/extra beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Family Suite | View from room

TQT Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
8.2 out of 10, Very good, (26)
TQT Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
34 Nam Ngu, Cua Nam, Hoan Kiem, Hanoi, 100000

What's nearby

  • Hoa Lo Prison Museum - 6 min walk
  • St. Joseph's Cathedral of Hanoi - 11 min walk
  • Hoan Kiem Lake - 16 min walk
  • Hanoi Old Town Night Market - 17 min walk
  • Hanoi Opera House - 3 min drive

Getting around

  • Hanoi Railway Station - 4 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 42 min drive

Restaurants

  • ‪Quán Ăn Ngon - Phan Bội Châu - ‬2 min walk
  • ‪Sadhu Vegetarian Restuarant - ‬3 min walk
  • ‪d'Lions Restaurant - ‬2 min walk
  • ‪Vịt Nướng 73 Nam Ngư - ‬1 min walk
  • ‪Nhà Hàng Khoa Ngan - ‬3 min walk

About this property

TK123 Hanoi Hotel

Hotel near Hoa Lo Prison Museum
Located close to Ambassadors’ Pagoda and Hang Da Market, TK123 Hanoi Hotel provides dry cleaning/laundry services, a restaurant and a snack bar/deli. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • A round-trip airport shuttle (surcharge), luggage storage and a 24-hour front desk
  • Concierge services, multilingual staff and a porter/bellboy
  • A gift shop, a lift and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 54 rooms offer comforts such as laptop-compatible safes and air conditioning, as well as perks such as free WiFi and minibars.
More amenities include:
  • Free toiletries and hairdryers
  • 32-inch LCD TVs with premium channels
  • Electric kettles, heating and daily housekeeping

Languages

English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The property offers its sauna and Jacuzzi facilities to men only.

Property is also known as

1-2-3 Hanoi
Hotel 1 2 3 Hanoi
TK123 Hanoi Hotel Hotel
TK123 Hanoi Hotel Hanoi
HOTEL 1 2 3 HANOI Hoan Kiem
TK123 Hanoi Hotel Hotel Hanoi

Frequently asked questions

Is TK123 Hanoi Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at TK123 Hanoi Hotel?

This hotel doesn't offer parking.

What time is check-in at TK123 Hanoi Hotel?

Check-in begins at 2 PM.

What time is check-out at TK123 Hanoi Hotel?

Checkout is at noon.

Does TK123 Hanoi Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 500000 per vehicle applies.

Where is TK123 Hanoi Hotel located?

Located in Hoan Kiem, this hotel is within a 10-minute walk of Ambassadors’ Pagoda, Hoa Lo Prison Museum and Lenin Park. Hang Da Market and Embassy of Singapore are also within 10 minutes. Hanoi Railway Station is only a 4-minute walk.

TK123 Hanoi Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 78 out of 147 reviews
Rating 8 - Good. 52 out of 147 reviews
Rating 6 - Okay. 12 out of 147 reviews
Rating 4 - Poor. 3 out of 147 reviews
Rating 2 - Terrible. 2 out of 147 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

??

This is a clean hotel with spacious rooms. After checking out, we stayed in another area for one night, but it was difficult to take our carry-on case with me, so we asked if staffs could keep our carry-on case for a day, and they kindly agreed. Thank you very much for your help.
Stayed 3 nights in Feb 2025

10/10 Excellent

Duc Tuan

Excellent
Stayed 3 nights in Dec 2024

10/10 Excellent

Peter

Quite and charming property, attentive staff and good location
Stayed 2 nights in Oct 2024

8/10 Good

JUNICHI

Very friendly staff
Stayed 3 nights in Nov 2024

8/10 Good

??

The reception staff approached me and I found the hotel to be very pleasant.
Stayed 9 nights in Mar 2024

8/10 Good

Robert

Liked: Room comfort
Tour hotel
Generally the hotel was value for money. The hotel staff were very good and helpful. At the time of my visit Hanoi was subject to a cold spell of weather and the hotel's heating system could not cope causing the rooms to be uncomfortably cold. The hotels location is very convenient.
Stayed 3 nights in Mar 2024

10/10 Excellent

Adrien

Great hotel
Everyone working at this hotel was extremely friendly and helpful and made my stay very enjoyable. I stayed 3 nights overall in between short trips to other cities and they kept my luggage safe in between my stays. Rooms are very spacious and comfortable and the location is perfect: 5mn walk from the train station/airport bus stop 86. And walking distance from old quarter too while quiet.
Stayed 1 night in Jan 2024

10/10 Excellent

Toshihiko

Conveniently located but in silent environment; kind and friendly staffs ready to support; nice, well-maintained and cosy room; good buffet breakfast with warm chicken pho soup served by waiter/waitress
Stayed 5 nights in Dec 2022

6/10 Okay

Subitha

Incredibly high bathtub/shower combo
The room had shower in the bathtub which was built a meter higher up. If you are not mindful of this extraordinary design fault you will fall
Stayed 1 night in Jul 2024

10/10 Excellent

Adrien

Perfect
Great location, spacious room, super friendly staff, perfect place to stay in Hanoi. My room was also very quiet at night. The breakfast buffet is a nice + (lots of fruits and healthy options)
Stayed 1 night in Jan 2024

8/10 Good

Dominik

Nice hotel in a very central location, close to the old quarter but still quiet from the busy streets. We selected this hotel as a second option after the first fell through and it did not disappoint. Helpful and friendly staff, clean room, small downsides would be that we could hear our neighbours in the evening when they returned late from outside, also the breakfast would benefit from more options like yoghurt, cheese, ham and similar. Otherwise a nice place!
Stayed 6 nights in Apr 2024

10/10 Excellent

Tanya

Really liked the location of the hotel down a quiet ish alley with good eateries around. Big light comfortable room with fast wifi and a desk. I used it for a work meeting. Decent breakfast with pho, eggs, fruit, salads, toast etc. pleasant helpful staff - laundry came back quick!
Stayed 2 nights in Feb 2023

10/10 Excellent

JOONYOUNG

Best budget hotel
This hotel is the best budget hotel in Hanoi. Location is great if you want to enjoy old downtown of Hanoi. Staffs are very kind and helpful. It is old but still clean. Some problems are still exist such as shower booth is not stable and water pressure is a little bit weak, and breakfast is poor. However, when I think about the price, this hotel is recommendable. I love this hotel so much.
Stayed 5 nights in Aug 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My 1st room was too small to open my suitcase even on the floor. I had one request; a room with a window. Second room had a sealed window with metal bars. They said that all their rooms except the suites with balconies have sealed-off windows with metal bars. There is one very narrow stairs, maybe about 2 to 2.5 feet wide. A death trap in an emergency. Also their “hallways” are extremely narrow and room doors are close to one another. You can hear voices from next room or the hallway like they are in your own room. My mattress was worn out and collepsed, felt metal on my back, maybe they keep mattresses for an eternity (see pic).Sheets were dirty and bugs in the room. Inop Safe box with dead battery and other inop stuff. Shower water did not drain. Too many issues to list all. A never of them to charge a penalty to move out, but had to move out. Employees, even the liar frontdesk jerk, seemingly nice, but turned out to be just outwardly. Don’t know how they have good reviews. I hope they post even bad reviews like this.
Mattress brand name is ETERNITY
They said that the metal bars were to keep their guest from tossing out the cigarette butts
Stayed 3 nights in Jan 2024

6/10 Okay

Felix Francois

If it's the cheapest option, go for it.
Decent hotel, was the cheapest option so definitely good value for the price. Breakfast wasn't that great, they changed some dishes sometimes, some days I just ate fruit because the only other option was boiled vegetables and greasy eggs. Only have one size of cup available for example, which is really tiny and means you get to have two sips of tea and then have to go get up and pour another tiny cup for yourself. Room was ok, I got upgraded to the deluxe or something, thought I didn't have a window at first because it was so small. Bed was two double beds put together so you had this uncomfortable bump in the middle where the two beds connected. Staff were all friendly, but sometimes seemed more interested in selling you their version of something than helping you find it. As I was moving to Hanoi and just staying for one week while house hunting, I needed to go find a store where I could get a sim card and data plan for the next few months set up as well as buy a new phone, the hotel wanted to sell me their sim cards instead and when I mentioned I needed to go to an actual store to buy a local phone they lost interest in helping me.
Stayed 9 nights in Jan 2023

10/10 Excellent

Norifumi

シャワーの温度が低かったが、翌日にはフロントが対応してくれた。
Stayed 6 nights in Jan 2025

10/10 Excellent

Daiki

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

朝食が美味しい
朝食が美味しく、毎日フルーツとサラダを沢山食べていました。メニューは似ているながらも毎日ちょっとずつ変化し、飽きることはありませんでした。また、頼むと焼いてくれるオムレツも良かったです。
Stayed 13 nights in Oct 2024

6/10 Okay

Shuichi

料金が安い。朝食は期待出来ない。
Stayed 2 nights in Oct 2024

10/10 Excellent

Hiroki

とても良かった
ハノイ駅からはスーツケースを持って歩くと10分弱でしょうか 空港バスを利用したい場所は便利なロケーションです 部屋はやや古さはありますが、必要な物は全てありやや広めな部屋にアップグレードしてくれたこともあり快適でした コスパは文句なしでまた利用したいです
Stayed 2 nights in Oct 2024

10/10 Excellent

KOKI

Stayed 1 night in Sep 2024

10/10 Excellent

Gaku

良いホテルでした
一人旅でしたが、部屋は十分に広く清潔でした。トイレ、シャワーの水圧も特に問題ありませんでした。 スタッフは、どの人もフレンドリーで、対応が非常に良かったです。私に対応してくれた人は、皆さん英語が通じました。 朝食付き、無料の水（350ml✕2本）付きでこの価格はリーズナブルだと思います。部屋にセーフティボックスがあるのもよかったです。WiFiも良好に接続できました。 なお、TVの映りはあまり良くなかったですが、ベトナム語がわからない自分には問題ではありませんでした。
Stayed 5 nights in Sep 2024

8/10 Good

Miho

Stayed 1 night in Aug 2024

8/10 Good

Akihiko

Stayed 3 nights in Jul 2024

8/10 Good

yoshihiro

Stayed 3 nights in May 2024