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Hanoi Bonsella Hotel

3.5 star property
Art Deco Hanoi hotel connected to a shopping centre, steps from Hoan Kiem Lake

Photo gallery for Hanoi Bonsella Hotel

Front of property
Lounge
View from room
Business centre
Food court

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry
The current price is AU$106
includes taxes & fees
10 July - 11 July

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, Non Smoking, City View

View from room

Deluxe Room, Non Smoking, City View

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Premium bedding
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Suite, Non Smoking, City View

Family Suite, Non Smoking, City View

Family Suite, Non Smoking, City View

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Pillow-top bed
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking, City View

Junior Suite, 1 Queen Bed, Non Smoking, City View

Junior Suite, 1 Queen Bed, Non Smoking, City View

Highlights

Individually furnished
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Premium bedding
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Room, 1 King Bed, Non Smoking, City View

Premier Room, 1 King Bed, Non Smoking, City View

Premier Room, 1 King Bed, Non Smoking, City View

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Premium bedding
Bidet
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, Non Smoking, City View

Executive Suite, Non Smoking, City View

Executive Suite, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
3 Bao Khanh Lane, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Hoan Kiem Lake - 1 min walk - 0.0 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Ngoc Son Temple - 8 min walk - 0.7 km

Getting around

  • Hanoi Railway Station - 7 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 44 min drive

Restaurants

  • ‪Nhà Hàng Huyền Hương - ‬1 min walk
  • ‪Polite & Co - ‬1 min walk
  • ‪Hidden Alley - ‬1 min walk
  • ‪Pepperonis - ‬1 min walk
  • ‪Bánh Cuốn - Bảo Khánh - ‬1 min walk

About this property

Hanoi Bonsella Hotel

Hotel near Hoan Kiem Lake
Located close to Ngoc Son Temple and St. Joseph's Cathedral of Hanoi, Hanoi Bonsella Hotel provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a business centre.
You'll also enjoy perks such as:
  • Bike hire, a round-trip airport shuttle (surcharge) and a computer station
  • Multilingual staff, free newspapers and tour/ticket information
  • Smoke-free property, concierge services and a 24-hour front desk
Room features
All rooms are individually furnished, and include comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes.
More amenities include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with bidets and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Electric kettles, heating and daily housekeeping

Languages

English, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Offsite parking; reservations required
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • On a lake
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 11 floors
  • Art Deco architecture
  • Built in 2013
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 575000.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: VND 400000 per vehicle (one way)
  • Rollaway bed fee: VND 575000.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Property is also known as

Bonsella Hotel Hanoi
Diamond Hanoi
Bonsella Hanoi
Bonsella Hotel
Hanoi Bonsella
Hanoi Bonsella Hotel Hotel
Hanoi Bonsella Hotel Hanoi
Hanoi Bonsella Hotel Hotel Hanoi

Frequently asked questions

Is Hanoi Bonsella Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hanoi Bonsella Hotel?

As of 22 June 2025, prices found for a 1-night stay for 2 adults at Hanoi Bonsella Hotel on 10 July 2025 start from AU$106.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hanoi Bonsella Hotel?

This property doesn't offer parking.

What time is check-in at Hanoi Bonsella Hotel?

Check-in start time: 2:00 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Hanoi Bonsella Hotel?

Checkout is at 12:30 PM.

Does Hanoi Bonsella Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 400000 per vehicle applies.

Where is Hanoi Bonsella Hotel located?

Located in Old Quarter, this hotel is steps away from Hoan Kiem Lake and Ngoc Son Temple. St. Joseph's Cathedral of Hanoi is 0.2 mi (0.4 km) away. Hanoi Railway Station is 20 minutes by foot.

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Hanoi Bonsella Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 320 out of 379 reviews
Rating 8 - Good. 51 out of 379 reviews
Rating 6 - Okay. 4 out of 379 reviews
Rating 4 - Poor. 2 out of 379 reviews
Rating 2 - Terrible. 2 out of 379 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Good breakfast, good service
Stayed 1 night in Feb 2025

10/10

Clean, central and everyone super helpful
Stayed 3 nights in Apr 2025

10/10

Great location near the lake , friendly staff , good breakfast. Room was comfortable
Stayed 3 nights in Dec 2024

10/10

We loved our time at the Bonsella! The service was very personal and overall excellent! Everyone was so helpful for us. The location is perfect and close to everything. We just walked all over the beautiful city of Hanoi. Our rooms were comfortable and clean. Very happy with our stay!
Stayed 3 nights in Dec 2024

8/10

Nice area, lots of food and massages a minute away!
Stayed 2 nights in Sep 2023

10/10

An excellent hotel in all ways. Excellent staff. Highly recommended
Stayed 1 night in Feb 2024

10/10

Good service Good location
Stayed 1 night in Aug 2022

8/10

Great hotel with great location right by the lake, rooms were good and overall a good stay. Only downside is that the staff were very nosy and not the nicest with the couple guests I brought to the hotel for a drink.
Stayed 3 nights in Oct 2022

8/10

The hotel’s location is perfect for exploring Hanoi’s old and French quarter. Lots of restaurants and shopping around the hotel too. My room is newly renovated and has a city view. However do bring your earbuds plugs because the soundproofing of the room is not the best. You will hear the traffic, construction and dragging of chairs. The roof is under construction so avoid the highest 3 floors if you want a peace sleep. ** The hotel kindly offered me free transportation to the airport after learning about the construction noise last night. Excellent customer recovery. I will definitely consider staying with them again.
Stayed 2 nights in Oct 2024

2/10

It’s the worst experience I’ve ever had in my almost 40 years of travelling. The water bottles no matter big or small need to pay(not what they told us when we checked in) and I feel cheated and humiliated when they told us we’d destroyed the opening ( not really opened) a bottle of wine which no label on it. I didn’t even see where it was and my husband told me it was on the top of the shelf. I strongly suggest hotels.com evaluate the hotel because I don’t want other guests be cheated or wrong finger pointed as I had been.
Stayed 3 nights in May 2024

10/10

Struttura in posizione comoda all’interno della città vecchia
Stayed 2 nights in Mar 2025

10/10

全てのスタッフが親身に対応してくれました。水回りも清潔ですし、素晴らしいホテルだと思います
Stayed 4 nights in Mar 2025

8/10

Stayed 1 night in Feb 2025

10/10

Stayed 1 night in Jan 2025

10/10

Stayed 2 nights in Dec 2024

8/10

ホアンキエム湖、旧市街の散策に便利な、このホテルを選びました。部屋は、毎日きれいに清掃され、明るく、ホアンキエム湖を望むことも出来て良かったです。朝食はメイン料理の種類は多くないですが、美味しかったです。滞在中は、私たちの幾つかの要求に対して丁寧に対応していただき、ハノイ滞在を気持ちよく過ごすことが出来きました。ありがとうございます。
Stayed 4 nights in Dec 2024

10/10

Stayed 2 nights in Sep 2024

10/10

Stayed 4 nights in May 2024

10/10

Amazing staff! Super friendly and hospitable with good knowledge of the area. Location is great, the AC works really well, complimentary breakfast is really great and it’s surprisingly quiet. Definitely recommended.
Stayed 1 night in May 2024

8/10

Stayed 2 nights in Jan 2024

8/10

Stayed 2 nights in Jan 2024

8/10

한 층에 객실이 두 개만 있는 작은 호텔이지만 객실 내부는 작지 않은 호텔. 직원들이 아주 친절하고 깨끗하고 좋았음. 호텔 정문에서 로비까지 계단이지만 벨보이가 나와서 바로 짐을 옮겨주었음. 객실키는 객실에 이미 꽂혀 있고, 호텔 직원이 객실까지 직접 동행하여 안내해 줌. 객실 룸넘버를 얘기해주지 않고 객실키를 미리 주지 않는다고 당황할 필요 없음. ^^; 호수 바로 옆이라 저녁에도 그렇게 조용한 편은 아니지만수면에 방해될 정도도 아님. 내가 묵은 날 중 하루는 할로윈데이라 밤 12시까지 아주아주아주 시끄러웠음. 한국인이 많이 묵는 호텔이라서, 조찬 시 직원이 친철하게 "쌀국수"를 먹을 지 한국어로 물어봄.(영어 + 쌀국수) 루프탑에서 경치를 보며 갖는 차 한 잔의 여유도 좋았음.
Stayed 2 nights in Oct 2023

6/10

Stayed 3 nights in Jun 2023

10/10

Stayed 1 night in Jun 2023

10/10

Stayed 2 nights in Mar 2023