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Hanoi Elite Hotel

3.5 star property
Family-friendly hotel connected to a shopping centre in Hanoi with a 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hanoi Elite Hotel

Exterior
Deluxe Room
Exterior
Business centre
Reception

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
Pillow-top bed
Premium bedding
Rainfall showerhead
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
Pillow-top bed
Premium bedding
Rainfall showerhead
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
Pillow-top bed
Premium bedding
Rainfall showerhead
  • 25 sq m
  • Sleeps 5
  • 2 Double Beds

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Lobby

Hanoi Inner Hotel

Free WiFi
Restaurant
Air conditioning
Parking available
9.2 out of 10, Wonderful, (983)
Hanoi Inner Hotel
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About the area

Map
10/50 Dao Duy Tu, Hanoi, HAN, 00000

What's nearby

  • Quan Chuong Gate - 4 min walk - 0.4 km
  • Hanoi Old Town Night Market - 5 min walk - 0.4 km
  • Dong Xuan Market - 6 min walk - 0.5 km
  • Hoan Kiem Lake - 6 min walk - 0.6 km
  • Thang Long Water Puppet Theatre - 7 min walk - 0.6 km

Getting around

  • Hanoi Long Bien Station - 10 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive

Restaurants

  • ‪Tom's Bar - ‬1 min walk
  • ‪Babylon 2 - ‬1 min walk
  • ‪Rêu Juice - ‬1 min walk
  • ‪Local Bar - Tạ Hiện - ‬1 min walk
  • ‪Tet Bar - ‬1 min walk

About this property

Hanoi Elite Hotel

Family-friendly hotel near Hoan Kiem Lake
Close to Quan Chuong Gate and Hanoi Old Town Night Market, Hanoi Elite Hotel provides an airport shuttle, a library and dry cleaning/laundry services. Treat yourself to a massage or other spa services. In addition to babysitting and a snack bar/deli, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, breakfast (surcharge) and express check-out
  • Express check-in, babysitting (surcharge) and concierge services
  • A front desk safe, a 24-hour front desk and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Hanoi Elite Hotel offer comforts, such as 24-hour room service and premium bedding, in addition to amenities, such as free WiFi and computers.
Other amenities include:
  • Pillowtop mattresses and free cots/infant beds
  • Bathrooms with rainfall showers and free toiletries
  • LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Breakfast available for a fee
  • Snack bar/deli

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Spa

  • Massage

Accessibility

  • No lift

More

  • 1 building
  • 6 floors
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Computer
  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: VND 450000 per vehicle (one-way)
  • Airport shuttle fee per child: VND 450000 (one-way), (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Elite Hanoi
Elite Hanoi Hotel
Elite Hotel Hanoi
Hanoi Elite
Hanoi Elite Hotel
Hanoi Hotel Elite
Hotel Elite Hanoi
Hanoi Elite Hotel Hotel
Hanoi Elite Hotel Hanoi
Hanoi Elite Hotel Hotel Hanoi

Frequently asked questions

Is Hanoi Elite Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hanoi Elite Hotel?

This property doesn't offer parking.

What time is check-in at Hanoi Elite Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Hanoi Elite Hotel?

Checkout is at noon.

Does Hanoi Elite Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 450000 per vehicle applies.

Where is Hanoi Elite Hotel located?

This family-friendly Hanoi hotel is located in the historical district, within a 5-minute walk of Ta Hien Street, Quan Chuong Gate and Hanoi Old Town Night Market. Hoan Kiem Lake and Dong Xuan Market are also within 10 minutes. Hanoi Long Bien Station is 10 minutes by foot and Hanoi Railway Station is 24 minutes.

Hanoi Elite Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 222 out of 307 reviews" "
Rating 8 - Good. 66 out of 307 reviews" "
Rating 6 - Okay. 11 out of 307 reviews" "
Rating 4 - Poor. 6 out of 307 reviews" "
Rating 2 - Terrible. 2 out of 307 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property does not have an elevator. I was on the highest floor. Overall stay was great as it was near everything. Had a blast in Hanoi. I plan to return again soon.
Stayed 1 night in Oct 2024

10/10 Excellent

Emily, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really in a good convenient location. The staff is very knowledgeable and friendly, they have been very helpful during my stay. The housekeeper is really great in maintaining the room, replenishing the water, tea, and coffee. I would definitely recommend the hotel and return for another visit.
Stayed 11 nights in Oct 2024

6/10 Okay

Mark A

Liked: Staff & service
Disliked: Property conditions & facilities
No elevator, leaky shower
Stayed 7 nights in Oct 2024

8/10 Good

Brandon, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Micheal and the staff went above and beyond to make sure our travel plans went as well as possible despite the effects of typhoon yagi. I can express enough how friendly and helpfull everyone was. The hotel is located in the heart of old town. It is close to the infamous beer street but it is far enough from the action and the room was quiet and clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Stayed 3 nights in Jun 2024

2/10 Terrible

Shira

Stayed 1 night in Jun 2024

8/10 Good

Subhash

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price we paid we cannot complain much. As this is the best location to stay in old town. Pros: 1. Location as most of famou things near by like beer street, Train Street, Church, Lake and lot many food option and shops. 2. Staff 3. Help to arrange transport early morning 4:30am. Cons: 1. Fridge is really very dirtyand seems not working well 2. Some repair required specially gate lock and bathroo taps leakge and not very smooth. 3. No lift you need to take your luuage to your room and if u have heavy luggauge its not so good. 4. TV not working so for family with kids can face problem.
Stayed 3 nights in Jun 2024

8/10 Good

Clément

Travelled with partner, Travelled with group
Liked: Staff & service, property conditions & facilities
Is quietness
Stayed 1 night in Jun 2024

8/10 Good

Alex

Stayed 1 night in May 2024

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful. They even had sim cards, installed it for me. They set up airport transfer, clean nice toyota suv, and installed my sim card, and simply added it to the bill. Unfortunately we wanted to stay another night but they were fully booked. Room was nice and clean, no street noise. Convenient to our walking tours, beer street. Great stay in hanoi
Stayed 1 night in Apr 2024

4/10 Poor

Phan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Hung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and friendly staff. I had a great time here. The slightly annoying thing is that the hotel has 6 floors, and there is no elevator. I was assigned to the 5th-floor room, and it took some effort to walk up the room. But the price makes up for this.
Stayed 2 nights in Mar 2024

8/10 Good

Berry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place in Old Quarter but Old Quarter is chaotic and noisy I would have preferred the neighborhood near the Cathedral
Stayed 1 night in Mar 2024

8/10 Good

Audrey

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good place for a night
Stayed 1 night in Jan 2024

8/10 Good

steve

Liked: Cleanliness, staff & service, room comfort
Great location and friendly staff
Nice hotel rightvin the centre of Hanoi close to Beer Street and within walking distance of lots of attractions. Hotel was clean and the staff very helpful and friendly. Only downside was the room was a bit damp and musty
Stayed 3 nights in Feb 2024

8/10 Good

Kyra

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful. Room was clean but a bit damp because it was very rainy during our stay. No elevator. Good hotel.
Stayed 3 nights in Jan 2024

10/10 Excellent

Awstin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Micheal and the rest of the staff are wonderful. Gave me a nice list of things to see and do in the city, plus some great spots to eat. Location is great with lots to do in walking distance, would stay here again next time I come back to the city.
Stayed 6 nights in Dec 2023

10/10 Excellent

William, San Bruno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is in the perfect location if you are looking to be right in the action of Old Quarter. The only down side to the hotel was it has no elevator, so you may have to walk up many stairs depending on what room your floor is on. Overall it was a good place to stay. The staff was very friendly and helpful.
Stayed 2 nights in Dec 2023

10/10 Excellent

ALESSANDRO

Stayed 3 nights in Oct 2023

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and Staff
Super 5 stars for Michael, very professional and very helpful person. He made my stay very easy giving me all the tips about visiting Hanoi and sorraundings ndings. The hotel is amazing and in an excellent location. I strongly raccomend this hotel.
Stayed 1 night in Oct 2023

8/10 Good

David

Stayed 2 nights in Oct 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service here is outstanding and the value for your money simply cannot be beat. They arranged both our airport transfers, got us a discounted rate on an overnight cruise, stored our luggage while we were gone and arranged for us to stay another night when we got back. The location is right in the center of all the action, but on a narrow and (somewhat) quieter side street. The price was incredibly reasonable and the property is well maintained and in good shape. Only complaint is that the drains were a little slow in the sink and shower of room 305. Otherwise, 10/10 all the way.

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Greta central hotel with friendly staff- highly recommend
Stayed 1 night in May 2023

10/10 Excellent

Antonello

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Jake was exceptionally helpful to arrange for our pick up at the airport and organizing our trip to Halong Bay.
Stayed 4 nights in Apr 2023