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Hanoi Lotus Boutique Hotel

4.0 star property
Family-friendly Hanoi hotel in Old Quarter with a full-service spa
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hanoi Lotus Boutique Hotel

Day Use - 4 Hours Only
Exterior detail
Property amenity
Family Suite Large Balcony & Terrace (9m2) City View | Balcony
Lobby sitting area
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
The price is AU$87
includes taxes & fees
7 Feb - 8 Feb

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double or Twin Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Superior Double or Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Royal Suite Large Balcony & Terrace (8m2) City View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Royal Suite Large Balcony & Terrace (8m2) City View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite Large Balcony & Terrace (9m2) City View

Family Suite Large Balcony & Terrace (9m2) City View

Family Suite Large Balcony & Terrace (9m2) City View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite Large Balcony (6m2) City View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Premium Suite Large Balcony (6m2) City View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Day Use - 4 Hours Only

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Day Use - 4 Hours Only

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Connecting Rooms, Large Balcony City View

Terrace/patio

Connecting Rooms, Large Balcony City View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 70 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds
Lobby sitting area

Hanoi Royal Palace Hotel 2

Breakfast included
Spa
Free WiFi
Restaurant
9.8 out of 10, Exceptional, (3337)
The price is AU$74
includes taxes & fees
22 Jan - 23 Jan
Hanoi Royal Palace Hotel 2
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About the area

Map
2 Hoi Vu Street, Old Quarter, Hoan Kiem, Hanoi, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 7 min walk
  • Hoan Kiem Lake - 10 min walk
  • Hanoi Old Town Night Market - 10 min walk
  • Thang Long Water Puppet Theatre - 11 min walk
  • Hanoi Opera House - 18 min walk

Getting around

  • Hanoi Railway Station - 12 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 40 min drive

Restaurants

  • ‪The Hanoi Social Club - ‬1 min walk
  • ‪GoGi House Restaurant - ‬1 min walk
  • ‪Egg Talk - ‬1 min walk
  • ‪Mac Cafe - ‬1 min walk
  • ‪Banh Mi Pho - ‬1 min walk

About this property

Hanoi Lotus Boutique Hotel

Upscale family-friendly hotel refurbished in 2024 and located near Hoan Kiem Lake
Located close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Hanoi Lotus Boutique Hotel provides a free breakfast buffet, a free daily manager's reception and a rooftop terrace. Treat yourself to a massage, a facial or a body wrap at Royal 2, the on-site spa. The on-site restaurant, AUCO Restaurant, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as designer shops on-site and mini golf.
Other perks at this hotel include:
  • Bike hire, valet parking (surcharge) and a round-trip airport shuttle (surcharge)
  • A front desk safe, coworking spaces and books
  • ATM/banking services, concierge services and meeting rooms
  • Guest reviews speak highly of the breakfast, overall value and central location
Room features
All guest rooms at Hanoi Lotus Boutique Hotel include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and air conditioning. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Egyptian cotton sheets, memory foam beds and down duvets
  • Bathrooms with hydromassage showers and designer toiletries
  • 32-inch LCD TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and eco-friendly cleaning products

Languages

Chinese (Cantonese), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 70; reservation required
  • Snack bar/deli

Restaurants on site

  • AUCO Restaurant

Things to do

  • Bicycle rentals
  • Books
  • Designer stores
  • Evening entertainment
  • Full-service spa
  • Games
  • Library
  • Mini golf
  • Music library

Family friendly

  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Mud bath
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible train station shuttle
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • In-room roll-in shower
  • Lift (150 centimetre wide door)
  • Low-height counter and sink
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 12:30 PM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Late check-in fee: USD 15
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
This property's breakfast is served at a nearby hotel, located 130 metres away.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 50

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 18.00 per vehicle (one way)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-in fee: USD 15
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night
  • Hosted evening meal: USD 70

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses wind energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transport to and from this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Hanoi Lotus Boutique Hotel
Hanoi Lotus Boutique
Hanoi Lotus Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel
Hanoi Lotus Boutique Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel Hanoi

Frequently asked questions

Is Hanoi Lotus Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hanoi Lotus Boutique Hotel?

As of 21 Jan 2025, prices found for a 1-night stay for 2 adults at Hanoi Lotus Boutique Hotel on 7 Feb 2025 start from AU$86.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hanoi Lotus Boutique Hotel?

Valet parking is available for USD 50 per day.

What time is check-in at Hanoi Lotus Boutique Hotel?

Check-in start time: 2:00 PM; check-in end time: 12:30 PM. Early check-in is available for a fee of USD 15 (subject to availability). Late check-in is available during limited hours, for a fee of USD 15.

What time is check-out at Hanoi Lotus Boutique Hotel?

Checkout is at noon. Late checkout is available for USD 20 (subject to availability).

Does Hanoi Lotus Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 18.00 per vehicle applies.

Where is Hanoi Lotus Boutique Hotel located?

This family-friendly Hanoi hotel is located near the airport, within a 10-minute walk of Hang Da Market, St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. Hanoi Old Town Night Market and Hanoi Opera House are also within 1 mile (2 km). Hanoi Railway Station is 12 minutes by foot and Hanoi Long Bien Station is 18 minutes.

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1765 out of 2034 reviews" "
Rating 8 - Good. 137 out of 2034 reviews" "
Rating 6 - Okay. 61 out of 2034 reviews" "
Rating 4 - Poor. 36 out of 2034 reviews" "
Rating 2 - Terrible. 35 out of 2034 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

4/10 Poor

Katherine

Travelled with partner
Disliked: Amenities, property conditions & facilities
Very basic, no frills hotel. Not as nice as the pictures. Good for a one nighter if Hanoi is just a stop over, otherwise would recommend staying elsewhere. The free breakfast was very limited and not great - and in a different nearby hotel.
Stayed 1 night in Jan 2025

4/10 Poor

Anna

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
When we booked the room, we didn’t realise the “window” was actually just to the hallway. We had this closed, but could still hear people coming and going quite loudly. Because the hotel is so narrow, I don’t think many rooms would have a window to the outside. Other than this, it was pretty good. The receptionist even have us a takeaway breakfast when we had to check out early!
Stayed 1 night in Jan 2025

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff. So helpful. Very quiet property
Stayed 3 nights in Jan 2025

8/10 Good

Donna

Travelled with group
Place was spotless but very tired rooms. Scratched and chipped surfaces etc. we booked many months ahead and booked a twin room but we only ended up having one bed between us which wasn’t ideal
Stayed 3 nights in Jan 2025

10/10 Excellent

Catherine Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Annabelle at the front desk was very helpful and friendly throughout our stay. The hotel is located within walking distance of many food establishments and shopping. The hotel can also arrange tours for you and can arrange transport to and from the airport
Stayed 1 night in Dec 2024

8/10 Good

Douglas

Stayed 1 night in Dec 2024

6/10 Okay

EARL JEROME

Liked: Cleanliness, staff & service
I prefer a room with a window to the outside of the property
Stayed 4 nights in Dec 2024

4/10 Poor

Magnus

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
If I would have paid 15 euros for this room, I would still have been disappointed. But for almost 60 bucks I expect way more. Mold everywhere, strange smell, damp, very dated and poor condition in general. We booked this hotel because of the good reviews here in Expedia and we don’t understand anything. Either they are all fake, or I’m drunk. Only positives were the good service in the reception as well as the breakfast that managed to surprise us positively.
Stayed 1 night in Dec 2024

10/10 Excellent

richard

Travelled with family
Hanoi old quarter is very busy! Coming from America it will take time to get use to the city chaos. This hotel is a bit run down. Slow drain , need updates soon? Still functioning, I would give a two stars hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Angel

Stayed 3 nights in Dec 2024

4/10 Poor

Jenna

Stayed 1 night in Dec 2024

4/10 Poor

Benjamin

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
At this price range, you can find much better options around. The rooms are not sound proof, and overall the place is not very clean and hygienic. You can take a look at the photos for reference, which were taken during my stay mid-December 2024. Furthermore, after the first night, someone walked into my room at approximately 7.30am. I am thinking it is the hotel housekeeping staff, but still consider it pretty unprofessional to barge in when I am still asleep (giving the benefit of doubt here). Upon informing the hotel receptionist and requesting for an upgrade to a different room type, the receptionist told me that I had to pay USD10 per night for the upgrade, even though my room's security had been compromised. I requested to speak to a Manager instead, who gave me the Royal Suite Large Balcony & Terrace for the remainder of my trip. However the nightmare did not end there, with the room shower and basin constantly clogging up, as shown in the pictures. I once again informed the receptionist, who simply told me to press the sink button, which did not alleviate the matter. A terrible experience and a place to avoid for anyone looking/browsing at this place.
Stayed 3 nights in Dec 2024

10/10 Excellent

Remy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

thomas

Travelled with partner
The buffet breakfast is not in this hotel but one a short walk away. Staff was great and helpful. Close walking distance to many popular sites. Stayed in family room and enjoyed large deck area. Room is dated but had everything required
Stayed 2 nights in Dec 2024

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was amazing, upgraded me for free the first night and the laundry service was great also. A really nice room too!
Stayed 2 nights in Dec 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, 10 minutes walk to the lake, lots of nearby shops and restaurants. Staff was lovely and very accommodating.
Stayed 4 nights in Dec 2024

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean
Stayed 1 night in Dec 2024

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service
Although the facilities provided are basic, it greatly compensated with great service and friendly staff who renders help and assistance when required.
Stayed 5 nights in Dec 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Old town is crazy busy at night but real interesting
Stayed 1 night in Dec 2024

10/10 Excellent

Heidi

Liked: Property conditions & facilities
I loved the staff.
Stayed 8 nights in Dec 2024

8/10 Good

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This hotel was fine for staying in the old quarter. Nothing fancy, but the staff were very helpful and the room was comfortable. Could hear the traffic beeping outside, but I'm not sure if you can get away from that at any hotel! Convenient for walking around to many of the spots we wanted to see.
Stayed 4 nights in Nov 2024

10/10 Excellent

Andres

Stayed 4 nights in Nov 2024

4/10 Poor

Teddy

Stayed 5 nights in Nov 2024

8/10 Good

Carlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel for a few days in the old quarter area of Hanoi, I enjoy the location because it was very close to the train street and other local attractions, the room and Hotel was very comfortable and the hotel provided basic essentials and services and an adequate breakfast as well. The water pressure in my room was inconsistent. Other than that the majority of my stay was very satisfactory.. also the staff did an exceptional job of setting up my travel tours and airport transfer which were excellent tours from excellent companies and provided meaningful memories during my stay here in Hanoi.
Stayed 3 nights in Dec 2024

General hotel information

Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5
Address
2 Hoi Vu Street, Old Quarter, Hoan Kiem, Hanoi