Imperial Hotel & Spa

4.0 star property
Find your rhythm on the rooftop or unwind with a rejuvenating spa treatment. Let helpful staff take care of you.

Photo gallery for Imperial Hotel & Spa

Outdoor banquet area
View from room
Imperial Suite Room with Old Quarter View | View from room
Point of interest
Point of interest
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning

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Room options

Available filters for rooms
Showing 8 of 8 rooms

Imperial Suite Room with Old Quarter View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

Family Suite Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed

Connecting Room City View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
  • 72 sq m
  • City view
  • Sleeps 4
  • 2 King Beds OR 2 Single Beds and 1 King Bed

Deluxe Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
HDTV
Renovated in 2016
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Executive Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
HDTV
Bathrobes
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Premium Room with City view

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Junior Suite Room with City view

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

Suite Balcony Room

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
44 Hang Hanh Street, Hoan Kiem, Hanoi

What's nearby

  • Hoan Kiem Lake - 3 min walk
  • Hanoi Old Town Night Market - 5 min walk
  • Thang Long Water Puppet Theatre - 5 min walk
  • St. Joseph's Cathedral of Hanoi - 6 min walk
  • Hanoi Opera House - 16 min walk

Getting around

  • Hanoi Railway Station - 3 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 25 min drive

Restaurants

  • ‪Pizza 4Ps 11B Bảo Khánh - ‬1 min walk
  • ‪Met Restaurant - ‬4 min walk
  • ‪Hidden Alley - ‬1 min walk
  • ‪Gau Coffee & Bakery - ‬4 min walk
  • ‪Xôi gà bún thang Hàng Hành - ‬1 min walk

About this property

Imperial Hotel & Spa

Upscale family-friendly hotel near Hoan Kiem Lake
Located close to Hang Gai Street and Ngoc Son Temple, Imperial Hotel & Spa provides a nightclub, a free daily manager's reception and a rooftop terrace. Indulge in a manicure/pedicure, a body scrub and a hot stone massage at the on-site spa. The on-site restaurant offers breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as an art gallery on-site and shopping on-site.
You'll also enjoy perks such as:
  • Limo/town car service, a computer station and wedding services
  • Massage treatment rooms, a reception hall and concierge services
  • Luggage storage, a porter/bellboy and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All rooms are individually furnished, and have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More amenities include:
  • Childcare services and travel cots
  • Bathrooms with rainfall showers or deep-soaking baths plus designer toiletries and hairdryers
  • 32-inch HDTVs with satellite channels
  • Fridges, electric kettles and heating

Languages

English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (USD 7 per night)
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Art gallery
  • Full-service spa
  • Nightclub
  • Shopping

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • In a provincial park
  • On the bay
  • On the boardwalk/promenade
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 470000.0 per night.

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one-way)
  • Nearby parking fee: USD 7 per night (328 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 470000.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hanoi Imperial
Hanoi Imperial Hotel
Hotel Hanoi Imperial
Hotel Imperial Hanoi
Imperial Hanoi
Imperial Hanoi Hotel
Imperial Hotel Hanoi
Imperial Hotel Spa
Imperial Hotel & Spa Hotel
Imperial Hotel & Spa Hanoi
Imperial Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Imperial Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Imperial Hotel & Spa?

Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Imperial Hotel & Spa?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Imperial Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.

Where is Imperial Hotel & Spa located?

This family-friendly Hanoi hotel is located on the boardwalk, within a 5-minute walk of Hoan Kiem Lake, Hang Gai Street and Hanoi Old Town Night Market. Thang Long Water Puppet Theatre and St. Joseph's Cathedral of Hanoi are also within 10 minutes. Hanoi Railway Station is 22 minutes by foot.

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Imperial Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 233 out of 299 reviews
Rating 8 - Good. 49 out of 299 reviews
Rating 6 - Okay. 11 out of 299 reviews
Rating 4 - Poor. 2 out of 299 reviews
Rating 2 - Terrible. 4 out of 299 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yu

Super friendly stuffs and great location.
Stayed 4 nights in Jan 2025

10/10 Excellent

Carolina

Everything was fantastic, especially the staff, there were amazing. I recommend this Hotel to everyone.
Stayed 5 nights in Jan 2025

8/10 Good

Lien

Services are the best The hotel need to renovate,
Stayed 2 nights in Jan 2025

10/10 Excellent

Lucian

This was my 3rd visit to Hanoi. This was by far the best hotel I have stayed in. The thing that impressed me the most was the staff. Every single one of them was a 10! And the feee breakfast spread was amazing. I am definitely staying here again next year.
Stayed 17 nights in Jan 2025

10/10 Excellent

Masanori

Very close to the Old Quarter and Hoan Kiem Lake, many places for dining, sight seeing and entertainment are within walking distance. Cozy and very clean, good service and hospitability, the staffs are all kind. We could have very satisfying stay in Hanoi thanks to this Hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

John & Leanne

We thoroughly enjoyed our 4 nights at Imperial Hotel and Spa. We found all the staff very friendly, helpful and polite - they all made us feel welcome, arranged everything from booking tours to transport. They were very kind in storing some of our suitcases while we went on a two night Ha Long Bay cruise - they certainly went out of their way to accommodate any request. The breakfast was delicious and every day seemed to have different selections. The room was spacious, clean and had comfortable large beds. The hotel is situated on a quieter street in the old quarter and it was just perfect at the end of the day to have a peaceful sleep.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ee Sin

Service is top notch. They gave us very good advice on places to visit and recommended good eateries at Old Quarters. Special mention to Tom, Suzie and team. Very helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Nicholas

Friendly staff and great location
Simple check in and staff were generally very friendly and helpful! Close proximity to Hoan Kiem Lake and 4P Pizza just outside the hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

miwako

Good location
Good location , staff are friendly.
Stayed 4 nights in May 2024

6/10 Okay

Tim

Liked: Property conditions & facilities
Imperail Hotel & Spa is in a great location and very well maintained. Drawbacks were that there was not sufficient closet space in our room and shower drain was located on opposite side of bathroom from the shower so entire floor of bathroom got very wet every time we used the shower.
Stayed 4 nights in Nov 2024

10/10 Excellent

Julie

We spent 6 nights at the Imperial Hotel & Spa, and it was such a wonderful stay! The hotel is in a great location, just a block away from Hoan Kiem Lake and walkable to so many attractions, restaurants, shops, and really great coffee shops. The staff was so excellent! We were always greeted with a smile and they always made sure we had everything that we needed. We got some great massages, the breakfast staff always remembered us and how we like to order our pho, and the front door staff rarely let us open the door. They do such a great job of making guests feel so personally cared for.

10/10 Excellent

Saurabh

Situated in heart of old quarter and walkable to the lake and shopping streets.
Stayed 1 night in May 2024

10/10 Excellent

BichPhuong

The staff were super attentive and amazing!
Stayed 1 night in May 2024

10/10 Excellent

Lien

Excellent service and staff were very kind from the door person to the receptionist and the restaurant The food was very tasty and healthy Drs Huỳnh and Vo
Stayed 3 nights in Jun 2024

10/10 Excellent

Kevin

Convince
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Great service Large clean nice room Good breakfast buffet
Stayed 3 nights in May 2023

10/10 Excellent

Gwen

It is in the heart of the old quarter, but still very calm and peaceful inside the hotel. The breakfast was incredible- lots of delicious choices, each day a bit different.
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

We had a a very nice stay at this hotel. The accomodaions were excellent and the staff was friendly and professional, always prepared to help and make your stay an enjoyable one. I highly recommend Hanoi Imperial Hotel.
Stayed 4 nights in Mar 2024

10/10 Excellent

Ah Eng Serene

Friendly, exceptional service hotel
Good hotel, excellent service. but location accessibility is bad during weekends as the road leading to hotel would be closed.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ali

Very kind and helpful staff.
Stayed 2 nights in Jan 2024

10/10 Excellent

Peter

The Customer Service was outstanding
Stayed 6 nights in Apr 2024

10/10 Excellent

song

Nice hotel situated in old quarter
The location was very convenient with lots of places to visit, eat and shop.The staff were fantastic and helpful. The room was spacious, the bed was huge and pillow smelled nice.
Stayed 2 nights in Feb 2024

10/10 Excellent

Serene Danielle

Staffs are friendly and attentive to our needs. Massage within hotel by Hua is fantastic! Popular Pizza 4P’s is located just a stone thrown away.
Stayed 1 night in May 2024

10/10 Excellent

Soni

People who work there most the kind of people I ever met and breakfast was excellent.
Stayed 4 nights in Oct 2023

10/10 Excellent

AMELIA

I cannot express how much Grace at reception and Anna helped me and my daughter with this trip. This was my daughter’s first trip internationally and my first time to Vietnam. It was made extra special by their attentiveness. Grace helped us book flights to travel more inside the country and see more sights, helped us find good local traditional restaurants, and made our stay absolutely wonderful. I highly recommend this hotel for its comfort and convenient location. Very walkable to lots of great attractions and food, the spa was wonderful and massages were great too. Even nicer than the pictures and the breakfast was tasty as well. Book this for your stay you will not be disappointed 😊
Stayed 4 nights in Oct 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0