JW Marriott Hotel Hanoi

5.0 star property
Luxury hotel connected to the convention centre in Nam Từ Liêm with 5 restaurants
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for JW Marriott Hotel Hanoi

Executive Suite, 1 Bedroom, Non Smoking | Bathroom
Minibar, in-room safe, desk, laptop workspace
Junior Suite, 1 Bedroom, Non Smoking
View from property
Grand Suite, 1 Bedroom, Non Smoking | Living room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Hot tub
  • Pool
  • Parking included
  • Spa
The price is AU$336
includes taxes & fees
1 Feb - 2 Feb

Room options

Available filters for rooms
Showing 18 of 18 rooms

Executive Suite, 1 Double Bed, Non Smoking (Balcony)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
  • 90 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

Executive Room, 2 Double Beds, Non Smoking, Lake View

Highlights

Balcony
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
  • 45 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Hairdryer
Deep-soaking bath
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
  • 110 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Double Beds, Non Smoking, Lake View

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Hairdryer
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Hairdryer
Deep-soaking bath
  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Hairdryer
Deep-soaking bath
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

Executive Room, 1 King Bed, Non Smoking, Lake View

Highlights

Balcony
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Hairdryer
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking, Lake View

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Hairdryer
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
  • 90 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Hairdryer
Deep-soaking bath
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Dining table
  • 320 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

Junior Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Hairdryer
  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Grand Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Dining table
LCD TV
  • 150 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Dining table
  • 200 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
No 8 Do Duc Duc Road, Me Tri Ward, South Tu Liem District, Hanoi

What's nearby

  • Vietnam National Convention Center - 9 min walk
  • Keangnam Landmark Tower 72 - 15 min walk
  • My Dinh National Stadium - 4 min drive
  • West Lake - 7 min drive
  • Hoan Kiem Lake - 11 min drive

Getting around

  • Ga Thuong Tin Station - 17 min drive
  • Ga Hà Đông Station - 24 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive

Restaurants

  • ‪The Lounge - ‬3 min walk
  • ‪JW Cafe - ‬3 min walk
  • ‪French Grill - ‬4 min walk
  • ‪John Anthony Cantonese Grill & Dimsum Hanoi Restaurant - ‬3 min walk
  • ‪Cool Cats Jazz Club - ‬3 min walk

About this property

JW Marriott Hotel Hanoi

Luxury eco-certified hotel near West Lake
A poolside bar, a terrace and 2 coffee shops/cafes are just a few of the amenities provided at JW Marriott Hotel Hanoi. For some rest and relaxation, visit the sauna or steam room, and indulge in a body wrap, reflexology or a body scrub. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and French cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a garden and a playground.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and luggage storage
  • A banquet hall, tour/ticket information and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 450 rooms boast comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and bathrobes.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LCD TVs with cable channels
  • Wardrobes/cupboards, free infant beds and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Japanese, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; VND 796,950 for adults and VND 398,475 for children
  • 2 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • French Grill
  • John Anthony Cantonese
  • JW Café
  • Kumihimo
  • The Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • Playground
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 17 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1386000.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 796950 for adults and from VND 398475 for children
  • Airport shuttle fee: VND 2194500 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: VND 2194500 (one-way), (from 6 to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1386000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Jw Marriott Hanoi
Jw Marriott Hotel Hanoi
JW Marriott Hotel Hanoi Hotel
JW Marriott Hotel Hanoi Hanoi
JW Marriott Hotel Hanoi Hotel Hanoi

Frequently asked questions

Does JW Marriott Hotel Hanoi have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at JW Marriott Hotel Hanoi?

As of 31 Jan 2025, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Hanoi on 1 Feb 2025 start from AU$335.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Hotel Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at JW Marriott Hotel Hanoi?

Self-parking is free at this property.

What time is check-in at JW Marriott Hotel Hanoi?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at JW Marriott Hotel Hanoi?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does JW Marriott Hotel Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 2194500 per vehicle applies.

Where is JW Marriott Hotel Hanoi located?

Located in Nam Từ Liêm, this luxury hotel is within a 10-minute walk of National Exhibition Construction Center, Vietnam National Convention Center, and Hanoi Museum. Keangnam Landmark Tower 72 and The Garden Shopping Center are also within 1 mile (2 km).

JW Marriott Hotel Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 408 out of 523 reviews" "
Rating 8 - Good. 79 out of 523 reviews" "
Rating 6 - Okay. 18 out of 523 reviews" "
Rating 4 - Poor. 10 out of 523 reviews" "
Rating 2 - Terrible. 8 out of 523 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, lovely staff
Stayed 1 night in Jan 2025

10/10 Excellent

Vu

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place.
Stayed 1 night in Jan 2025

10/10 Excellent

ABIGAIL ANH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely kind. Room was clean and quiet. Love their pool, it has warm water for cold morning swim!
Stayed 2 nights in Jan 2025

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa and wellness centre and the staff make this the best hotel in Hanoi. Special shout out to Thao from the executive lounge , she was so helpful and kind.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall, it looks good but I need to highlight 2 things here : a - executive lounge shortage or baby chair, on 31 Dec, only one available b - breakfast variety but one of the staff attitude needed to be correct, as I requested him to help me put the hot chicken feet herbs soup on my plate but first, he wanted me to take it myself but it was hot, therefore I am requesting him to put onto my plate, he did it unwillingly finally. (1/Jan/2025)
Stayed 1 night in Dec 2024

10/10 Excellent

Long

Stayed 1 night in Nov 2024

10/10 Excellent

Ken, Wichita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay here was unlike anything we have ever experienced in any other JW Marriott properties. The staff is warm, knowledgeable and accommodating. Dining was exquisite. Buffett and Japanese cusine were memorable. Spa services including sauna, jacuzzi, steam rooms were comprehensive and tranquil. Location was a 30 minutes drive away from most Hanoi attractions. Live music and jazz club on site. Overall, it will be a worthwhile destination when in Vietnam for any traveler.
Stayed 6 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Jean-Marc, Stouffville

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely Stunning!
Stayed 2 nights in Oct 2024

10/10 Excellent

Parichat

Stayed 2 nights in Sep 2024

10/10 Excellent

HYUNG, San Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and facilities. Loved sauna and pool area
Stayed 1 night in Jul 2024

10/10 Excellent

VIKAS

Business traveller
Stayed 3 nights in Aug 2024

10/10 Excellent

Dipesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exemplary hospitality. All of the team at the Marriott have simply done their global chain super proud. Well done to all and many thanks for making our stay most memorable. Thank you
Stayed 2 nights in Jul 2024

10/10 Excellent

Sotir

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 3 nights in Jul 2024

10/10 Excellent

galit harel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and very comfortable
Stayed 3 nights in Jun 2024

10/10 Excellent

Van, Riverside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, well appointed rooms. Outstanding service from well-trained, courteous and friendly staff. Exactly what you would expect from a 5-star property.
Stayed 4 nights in Jul 2024

10/10 Excellent

Keith

Stayed 1 night in Jul 2024

10/10 Excellent

Mitchell

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star service, amazing
Most amazing stay at a JW Marriott hotel. As always true 5 star service, attentive staff, delightful generously sized rooms and the most comfortable beds. Breakfast selection as always wide and full of international cuisine. Spa was good quality and very well priced. Would stay again in a heartbeat.
Stayed 1 night in Jun 2024

10/10 Excellent

Diane

Stayed 3 nights in Jun 2024

10/10 Excellent

Thinh, Chino Hills

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly and helpful. Their services are exceptional. Anything you want, just ask. They would go out of their way to full filled your wish.
Stayed 2 nights in May 2024

General hotel information

Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0
Address
No 8 Do Duc Duc Road, Me Tri Ward, South Tu Liem District, Hanoi