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Jacosmo Hotel & Spa

4.0 star property
Art Deco hotel with full-service spa and 24-hour front desk

Photo gallery for Jacosmo Hotel & Spa

Reception
Executive Suite City view | City view
Ja Cosmo Suite Balcony with Jacuzzi | Balcony view
Body treatments, Swedish massages, massages on the beach, body wraps
Daily buffet breakfast (VND 100000 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • All-inclusive
  • Spa
  • Parking included
  • Room service

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Ja Cosmo Suite Balcony with Jacuzzi

Ja Cosmo Suite Balcony with Jacuzzi

Ja Cosmo Suite Balcony with Jacuzzi

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Renovated in 2022
Premium bedding
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Balcony

Junior Suite Balcony

Junior Suite Balcony

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Renovated in 2022
Premium bedding
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Renovated in 2022
Premium bedding
Separate bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Executive Suite City view

Executive Suite City view | City view

Executive Suite City view

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Renovated in 2022
Premium bedding
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | City view

Family Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Renovated in 2022
Premium bedding
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Double with window

Deluxe Double with window

Deluxe Double with window

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Renovated in 2022
Premium bedding
Separate bedroom
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite City View

Family Suite City View | City view

Family Suite City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Renovated in 2022
Premium bedding
  • City view
  • Sleeps 7
  • 2 King Beds

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Renovated in 2022
Premium bedding
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

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About the area

Map
23 Lo Su, Hoan Kiem, Hanoi

What's nearby

  • Hoan Kiem Lake - 3 min walk - 0.3 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 7 min walk - 0.6 km
  • Hanoi Opera House - 10 min walk - 0.9 km
  • St. Joseph's Cathedral of Hanoi - 13 min walk - 1.2 km

Getting around

  • Hanoi Long Bien Station - 18 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive

Restaurants

  • ‪Bánh Mì Bà Dần - ‬1 min walk
  • ‪Bánh Xèo Zòn - Lò Sũ - ‬1 min walk
  • ‪Hoa 10 Giờ - Floral & Book Cafe - Hàng Vôi - ‬1 min walk
  • ‪Bún Riêu - ‬1 min walk
  • ‪Bún Riêu Cua 40 Hàng Tre - ‬1 min walk

About this property

Jacosmo Hotel & Spa

Upscale hotel remodelled in 2022 and located near Hoan Kiem Lake
Thang Long Water Puppet Theatre and Hanoi Old Town Night Market are located near Jacosmo Hotel & Spa, which provides a coffee shop/cafe, dry cleaning/laundry services and a fireplace in reception. Indulge in a body wrap, a manicure/pedicure and a body scrub at the on-site spa. Be sure to enjoy a meal at Gia Bao Grand Restaurant, the on-site restaurant. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as car hire on-site and a bar.
Other perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a lift
  • A 24-hour front desk, a front desk safe and concierge services
  • Guest reviews speak highly of the breakfast, helpful staff and location
Room features
All rooms are individually furnished, and include comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with hydromassage showers and deep-soaking baths
  • 32-inch HDTVs with premium channels
  • Wardrobes/cupboards, daily housekeeping and electrical adapters/chargers

All-inclusive details

All-inclusive room rates at Jacosmo Hotel & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Languages

Chinese (Mandarin), English, Japanese, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 100,000 for adults and VND 50,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gia Bao Grand Restaurant

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Built in 2009
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Renovated entire property - December 2022

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: VND 520000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 250000.0 per day.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 100000 for adults and from VND 50000 for children
  • Airport shuttle fee: VND 446000 per vehicle (one way)
  • Late check-out fee: VND 520000 (subject to availability)
  • Rollaway bed fee: VND 250000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Gia Bao
Gia Bao Grand
Gia Bao Grand Hanoi
Gia Bao Grand Hotel Hanoi
Gia Bao Hotel
Gia Hotel
Hotel Gia
Antique Hotel Hanoi
Antique Hanoi
Antique Legend Hotel
Jacosmo Hotel & Spa Hotel
Jacosmo Hotel & Spa Hanoi
Jacosmo Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Jacosmo Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Jacosmo Hotel & Spa?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Jacosmo Hotel & Spa?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Jacosmo Hotel & Spa?

Checkout is at noon. Late checkout is available for VND 520000 (subject to availability).

Does Jacosmo Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 446000 per vehicle applies.

Are there all-inclusive benefits at Jacosmo Hotel & Spa?

Some rate plans available at this property are all-inclusive.

Where is Jacosmo Hotel & Spa located?

Located in Old Quarter, this spa hotel is within a 5-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake. Hanoi Old Town Night Market and Hanoi Opera House are also within 15 minutes. Hanoi Long Bien Station is 18 minutes by foot and Hanoi Railway Station is 29 minutes.

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Jacosmo Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 280 out of 374 reviews
Rating 8 - Good. 57 out of 374 reviews
Rating 6 - Okay. 21 out of 374 reviews
Rating 4 - Poor. 12 out of 374 reviews
Rating 2 - Terrible. 4 out of 374 reviews

9.0/10

Cleanliness

9.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10

We stayed 2 nights The staff was attentive and helpful. The property was clean. The staff responded quickly to our needs or questions.
Stayed 2 nights in Feb 2025

2/10

We turned up and told our room was not available and that they would put us up in a similar room nearby. It was nothing like the description of the room we were expecting. It seems like this is not the first time it had happened looking at the reviews.
Stayed 1 night in Apr 2025

10/10

I highly recommend this hotel to anyone seeking a super convenient location surrounded by shopping and dining options, as well as close to many attractions.The hotel is clean, comfortable, and offers a delicious breakfast to start your day. The front desk staff—Andrew, David, and Michael—are incredibly friendly and provide excellent customer service, ensuring a seamless stay. Additionally, the hotel offers fantastic day tours at great prices, making it easy to explore the area. Overall, this hotel exceeded my expectations, and I wouldn’t hesitate to book here again!
Stayed 4 nights in Dec 2024

8/10

Friendly staffs and great location.
Stayed 3 nights in Apr 2023

8/10

Kind staff, great location, however things are a little run down. Breakfast buffet wasn’t nice either, better off going out. They offered lots of services as well, but were all priced at double what you could get outside of the hotel. We booked a King bed, but found it was just 2 x double beds put together, so had that ridge in the middle of the bed. Didn’t matter overall, though, as the bed was so huge
Stayed 4 nights in Mar 2025

10/10

Great staff and clean hotel! Good location and free breakfast!
Stayed 2 nights in Jun 2023

8/10

Great location and staff was extremely helpful and friendly!
Stayed 3 nights in Jun 2023

10/10

Awesome place and staff.
Stayed 5 nights in Nov 2023

10/10

A great stay overall. The location is close to many food options and tourist destinations. Room was clean with a comfortable bed. Staff were pleasant to deal with
Stayed 3 nights in Apr 2024

10/10

Good location ; staffs r so friendly
Stayed 1 night in Aug 2023

10/10

Lovely stay! Very helpful staff
Stayed 4 nights in Jul 2023

10/10

The staff at Jacosmo, couldn't be more helpful, and its a great location.
Stayed 7 nights in Sep 2023

10/10

Good stay & good staffs

10/10

Clean, spacious, and good location
Stayed 3 nights in Oct 2023

10/10

The location is fantastic. The staff were most helpful and friendly. We like our daily breakfast. We love our stay and will come back again.
Stayed 8 nights in Dec 2023

10/10

Exceptional service - good large sized room - wonderful location.
Stayed 4 nights in Apr 2023

8/10

Good location at the heart of Old Quarter. The staff were very nice and helpful.
Stayed 1 night in May 2023

10/10

Incredibly friendly staff - good recommendations on food and cafes. Breakfast is included and very nice. The location is great with many places in walking distance. Room is clean and nice.
Stayed 3 nights in Sep 2023

8/10

Decent hotel for one or two nights. The staff are lovely and service is very good. The hotel could do with an upgrade though as it seems quite old and out-dated.
Stayed 1 night in Nov 2023

10/10

Staff were great and accomodating. Hotel was good.
Stayed 3 nights in May 2023

10/10

The staff at JaCosmo are absolutely amazing! They made our trip very easy and smooth with transportation and local recommendations.
Stayed 1 night in Aug 2023

8/10

Jacosmo Hotel is a very good choice if you wish to stay in the old quarter of Hanoi. The staff were obliging and very efficient .
Stayed 2 nights in Aug 2023

10/10

We stayed 10 nights and Jacosmo was a great choice. The staff and service were wonderful, great buffet breakfast, and location was much better than expected. We loved the spaciousness of our Balcony Jacuzzi Suite, was exactly as pictured. We would not hesitate to stay there again. Great value!!
Stayed 1 night in Jan 2024

4/10

From the very beginning, this hotel was a big fail. Weeks before arrival, I confirmed in an email with the hotel's sales manager that the room would have two beds. Upon arrival, we had to wait for housekeeping staff to separate the bed into two and make them up. "Executive city view" is a joke. The room overlooks the back a bunch of old apartments. Only in the distance can you see two high rise buildings. There was a disturbing black "something" on the shower curtain. Spa personnel were very unfriendly and we went elsewhere. There is not enough seating for breakfast in the dining area. This happened both mornings. I sent a message to the sales manager via Expedia (how we corresponded previously) and received no response. There are many other places to stay in Hanoi. Skip this one.
Stayed 2 nights in Apr 2025

10/10

Nice comfortable room in excellent location. A few minutes walk to the old centre of Hanoi. Breakfast was good. The hotel staff were ever so friendly and helpful. I would definitely stay at this hotel again.
Stayed 3 nights in Oct 2023