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Parkson Hotel Hanoi

3.0 star property
Hotel with a 24-hour front desk, a short walk to Hoan Kiem Lake
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Parkson Hotel Hanoi

Boating
Aerial view
Junior Suite | View from room
Junior Suite | View from room
Children's area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Triple Room, Multiple Beds, City View

Classic Triple Room, Multiple Beds, City View

Classic Triple Room, Multiple Beds, City View

Highlights

Balcony
Fireplace
Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds

Family Room, 2 Double Beds

Highlights

Fireplace
Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Fireplace
Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Fireplace
Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Fireplace
Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
07 Hang Mam, Hoan Kiem, Hanoi, 10000

What's nearby

  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 6 min walk - 0.5 km
  • Hoan Kiem Lake - 6 min walk - 0.6 km
  • Quan Chuong Gate - 7 min walk - 0.6 km
  • Hanoi Opera House - 14 min walk - 1.2 km

Getting around

  • Hanoi Long Bien Station - 13 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 22 min drive

Restaurants

  • ‪Phở Cường - Hàng Muối - ‬1 min walk
  • ‪Hidden Gem Coffee - ‬1 min walk
  • ‪Xôi Yến - ‬1 min walk
  • ‪Always Cafe - ‬1 min walk
  • ‪O Bun Cha - ‬1 min walk

About this property

Parkson Hotel Hanoi

Hotel near Hoan Kiem Lake
Close to Thang Long Water Puppet Theatre and Hanoi Old Town Night Market, Parkson Hotel Hanoi provides dry cleaning/laundry services, a restaurant and more. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Tour/ticket information, a front desk safe and luggage storage
  • Free newspapers, a reception hall and a 24-hour front desk
Room features
All guest rooms at Parkson Hotel Hanoi have thoughtful touches, such as 24-hour room service and fireplaces, in addition to amenities, such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • LCD TVs with cable channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (VND 1,000,000 per stay)

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Area shuttle (surcharge)
  • Parking on site (VND 200,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Reception hall

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 150000 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for wired Internet in public areas: VND 1000000 per stay (rates may vary)
  • Airport shuttle fee: VND 650000 per vehicle (return)
  • Self-parking fee: VND 200000 per night
  • Rollaway bed fee: VND 150000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Thaison Grand
Thaison Grand Hanoi
Thaison Grand Hotel
Thaison Grand Hotel Hanoi
Thaison Hotel
Parkson Hotel Hanoi
Parkson Hotel
Parkson Hanoi
Parkson Hotel Hanoi Hotel
Parkson Hotel Hanoi Hanoi
Parkson Hotel Hanoi Hotel Hanoi

Frequently asked questions

Is Parkson Hotel Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Parkson Hotel Hanoi?

Self-parking is available for VND 200000 per night.

What time is check-in at Parkson Hotel Hanoi?

Check-in start time: 2 PM; check-in end time: 5:30 AM.

What time is check-out at Parkson Hotel Hanoi?

Checkout is at noon.

Does Parkson Hotel Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 650000 per vehicle applies.

Where is Parkson Hotel Hanoi located?

Located in Old Quarter, this hotel is within a 10-minute walk of Ancient House, Hoan Kiem Lake and Thang Long Water Puppet Theatre. Hanoi Old Town Night Market and Quan Chuong Gate are also within 10 minutes. Hanoi Long Bien Station is 13 minutes by foot and Hanoi Railway Station is 25 minutes.

Parkson Hotel Hanoi Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 50 out of 122 reviews" "
Rating 8 - Good. 41 out of 122 reviews" "
Rating 6 - Okay. 17 out of 122 reviews" "
Rating 4 - Poor. 9 out of 122 reviews" "
Rating 2 - Terrible. 5 out of 122 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Avinash

Liked: Staff & service, room comfort
Need pest control
The property has to work on pest control. but breakfast provided by the property is good.
Stayed 2 nights in Sep 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2018

8/10 Good

Trish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good value
Great little hotel in the Old Quarter within walking distance of everything we wanted to see. The staff are a delight, very helpful and obliging, always pleasant. Breakfast was a bonus, the usual offering of bread and jams for toast, fruits, and they will prepare your eggs anyway you like them. A fridge in the room was great, and the wifi was very dependable.
Stayed 4 nights in Nov 2017

8/10 Good

Sandi, Ottawa, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis amidst bustle
My friend and i had a lovely stay at the Parkson in our rooms on the seventh and eighth floors. The rooms were perhaps a bit in need of updating, but the bathrooms were large, the shower was completely separate, the rooms were a good size and quite quiet, which was an almost impossible achievement in the lively, chaotic area in which the hotel is located . The breakfast was plentiful and good, with a comfortable area in which to eat it. The staff was always friendly, helpful and professional. The hotel is very close to a night market, a variety of shops and food venues. It is very good value for one’s money. Alexsandra, from Ottawa, Canada
Stayed 5 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Tired room, could be cleaner, great staff
I had the room on the top floor which was huge, but the room was a bit tired looking and could use a refresh, such as new furniture, towels, linens. I also felt the room could be cleaner, especially the bathroom but I find this to be an issue with almost all budget hotels in Vietnam. Staff were very friendly and helpful. There is an elevator so this is good for those with mobility issues or who don't want to climb stairs (however top floor room does require climbing one flight of stairs).

8/10 Good

tracy, ty seattle

Liked: Cleanliness, staff & service, room comfort
Very nice for th money
Very nice, for the money staff very helpful, no bedbugs, large beds.

6/10 Okay

Chris, UK

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Could be better
This is not a bad hotel but it could be so much better. Rooms are clean but many towels are in dire need of replacement. Breakfast is limited and tea/coffee stored in jugs that don't keep it hot. No complimentary mineral water. I arrived late evening so had to open a bottle in the fridge. Charge was 300% higher than the same water from local Circle K mini market.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

UkTravellers, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and we'll positioned
Hotel was in good position to walk to the main tourist attractions. Very smart hotel. Separate shower pod instead of wet room. Twin beds were both doubles! Excellent breakfast included and staff very frindly and helpful with excellent English

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family holiday in Vietnam
Very friendly and helpful staff. Buffet breakfast was good offering choices of food (noodles, fried rice, etc) to be cooked for you. Room was cozy, though small, and you get the Vietnam feel on decors so it's good. Only thing that needs attention is the towels provided. They will need to be replaced with newer ones. Location is accessible to the market so if you like shopping this is the place to be.

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would go back there!!!
The location is excellent! Comfortable beds! Very good service, friendly and very helpfull staff!! The manager (Mr. Luke) organize all kind of trips!!! Good breakfast!!

10/10 Excellent

Rebekah, Rebe from Berlin, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel to stay in Hanoi
We were satisfied with our stay at this hotel. The hotel looked nice, clean and romantic. Our deluxe room was nice decorated, spacious and extremely clean.The staff were always helpful, friendly and humorous as well.We felt at home and no gap between us. Love this hotel and staff so much and make to return there soon.

6/10 Okay

Tracie, Maitland

Disliked: Room comfort
Very noisy hotel to stay in . Was moved due to another reason , room was even noisier and shower had no cold water

10/10 Excellent

William, Dublin , Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parksons Hotel Review
We were very happy with the Hotel. Staff were so helpful and friendly. Highly recommended.

4/10 Poor

glyn, west australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap hotel.You pay for what you get
Blood and pubic hairs on our first room. Put in another room big bed but kettle leaked badly at base.Shower filled and over flowed to all bathroom floor. Others said it is the same in their room .we had flight issues and staff would not help at all,having no interest

10/10 Excellent

Neo Neil, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parkson Hotel- a real 3 star with perfect quality
Give Parkson 10 mark for its golden service, friendly staff and perfect location and many others for more. Staff all speak fluently English and some can even speak French, Japanes and Chinese. The hotel has just been upgraded so all facilities are still in good condition, spotless. Rooms are clean, spacous and nothing to comment. We booked the Halong Bay tour through this hotel and got good price because the Glory Legend Cruise is a part of this hotel.

4/10 Poor

kristoffer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Dawn, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean Hotel, very central in Old Quarter, friendly staff, breakfast buffet is good, choice of coffee tea juice toast fruit pancakes or pho and more Tours can be booked but staff will not be too pushy. Would stay again!

8/10 Good

JOHN D, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parkson Hotel Review
Hotel Management Good & Frendly. Nice Breakfast.

6/10 Okay

Lisa, Manila

Liked: Staff & service
Great service from hotel staff
The hotel facilities are a bit old but the hotel staff were extremely helpful and hospitable. Special thanks to Jacky Thai, Thuy and Richard. Jacky made our trip more enjoyable with his great recommendations on restaurants and shopping. He also made sure our requests were accommodated promptly.

6/10 Okay

independent

Disliked: Cleanliness, room comfort
Good location, good staff.
The hotel location was good and the staff were helpful. The tours I booked with the hotel were acceptable. My room had no window and it's the only thing I don't like.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect choice for good hotel in central of Hanoi
Parkson Hotel Hanoi is a very good place to stay in Hanoi for its good location, friendly staff and nice room. We really enjoyed our stay and loved the food and Vietnamese coffee. We booked the trip to Halong Bay on Glory legend Cruise via this hotel and we felt happy and proud of spending our holiday on that cruise. We will come back Hanoi and Parkson must be our first choice.

10/10 Excellent

Lewis, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with friendly staff!
We really enjoyed our stay at the Parkson. The staff are really friendly and helpful. The showers were really good too! They also helped organise our tour to Ha Long Bay and onward rail tickets. Would definitely stay here again! Thank you :)

10/10 Excellent

Christy, Lombardy, Milan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in good location
We can not recommend this hotel enough after staying here for 3 nights. Our room 's clean, nice decorated and very spacious. Breakfast served from 6.30 Am to 10.30 Am and included in the room price. Food is so delicious and varied. Staff and location are the best things for this hotel and we felt very satisfied and expect to come back.

10/10 Excellent

Tatyana, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here frequently and like it!
I often travel to Hanoi for work and prefer to stay in the old city center. I discovered this hotel almost a year ago and found it the best among those I had tried. Since then I always stay here. Good location, professional, caring and friendly staff, daily buffet style breakfast with a good variety of choices for a foreigner make this place my choice. I will be back here again :)