Phoenix Palace Hotel Hanoi

Hotel with free parking, steps from St. Joseph's Cathedral of Hanoi

Where to?

Dates

July 2025

August 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Breakfast available
Parking included
Room service
Housekeeping
24/7 front desk
Laundry

includes taxes & fees

11 July - 12 July

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 6 of 6 rooms

Suite Double with Bacolny and city View

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Separate bedroom

Private bathroom

Bidet

Hairdryer

Coffee/tea maker

25 sq m
Sleeps 3
1 King Bed

Deluxe Double Room (with Window)

Good

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Separate bedroom

Private bathroom

Bidet

Hairdryer

Coffee/tea maker

22 sq m
City view
Sleeps 3
1 Queen Bed

Family Suite, Balcony, City View

Highlights

Balcony

Soundproofed

Air conditioning

Flat-screen TV

Separate bedroom

Private bathroom

Bidet

Hairdryer

30 sq m
City view
Sleeps 3
1 Queen Bed and 1 Single Bed

Deluxe Quadruple Room, City View

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Separate bedroom

Private bathroom

Bidet

Hairdryer

Coffee/tea maker

35 sq m
City view
Sleeps 4
1 Double Bed and 2 Single Beds

Deluxe Triple Room (with Window)

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Separate bedroom

Private bathroom

Bidet

Hairdryer

Coffee/tea maker

28 sq m
Sleeps 3
1 Double Bed and 1 Single Bed

Connecting Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Flat-screen TV

Separate bedroom

Private bathroom

Bidet

Hairdryer

5 sq m
Sleeps 5
1 King Bed and 3 Single Beds

About the area

27A Phu Doan Str, Old Quarter- Hoan Kiem Dist, Hanoi

What's nearby

St. Joseph's Cathedral of Hanoi - 2 min walk - 0.2 km
Hoan Kiem Lake - 7 min walk - 0.6 km
Hanoi Old Town Night Market - 10 min walk - 0.9 km
Thang Long Water Puppet Theatre - 10 min walk - 0.9 km
Hanoi Opera House - 15 min walk - 1.3 km

Getting around

Hanoi Railway Station - 16 min walk
Hanoi (HAN-Noi Bai Intl.) - 41 min drive

Restaurants

‪Âu Lac Family Restaurant - ‬2 min walk
‪Phở Gà Nguyệt - ‬1 min walk
‪An Cafe - ‬1 min walk
‪Ngoam - ‬1 min walk
‪Song Thu Vietnamese Coffee & Tea - ‬1 min walk

About this property

Phoenix Palace Hotel Hanoi

Hotel near Hoan Kiem Lake

Close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Phoenix Palace Hotel Hanoi provides a terrace, dry cleaning/laundry services and a business centre. In addition to a restaurant, guests can connect to free in-room WiFi.

You'll also find perks such as:

Free self-parking
Buffet breakfast (surcharge), bike hire and tour/ticket information
Smoke-free property, a lift and luggage storage

Room features

All guest rooms at Phoenix Palace Hotel Hanoi boast comforts, such as air conditioning, as well as amenities, such as free WiFi and safes.

Other amenities include:

Bathrooms with bidets and baths or showers
Flat-screen TVs with cable channels
Electric kettles, daily housekeeping and desks

Languages

Chinese (Mandarin), English, French, Vietnamese

Similar properties

Spa
Parking included
Free WiFi
Restaurant

includes taxes & fees

8 July - 9 July

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site

Food and drink

Daily buffet breakfast available 7 AM to 9:30 AM for a fee: VND 100,000 for adults and VND 50,000 for children
A restaurant

Things to do

Bicycle rentals

Family friendly

Laundry facilities
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Business services

Business centre
Computer station

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk

Smoke-free property

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathtub or shower
Bidet
Free toiletries
Hair dryer
Private bathroom
Slippers
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Minibar

Air conditioning
Desk
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types

Important information

Optional extras

Fee for buffet breakfast: from approximately VND 100000 for adults and from VND 50000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Phoenix Palace Hotel

Phoenix Palace Hanoi

Phoenix Palace Hanoi Hanoi

Phoenix Palace Hotel Hanoi Hotel

Phoenix Palace Hotel Hanoi Hanoi

Phoenix Palace Hotel Hanoi Hotel Hanoi

Frequently asked questions

Is Phoenix Palace Hotel Hanoi pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Phoenix Palace Hotel Hanoi?

As of 4 July 2025, prices found for a 1-night stay for 2 adults at Phoenix Palace Hotel Hanoi on 11 July 2025 start from AU$54.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Phoenix Palace Hotel Hanoi?

Self-parking is free at this property.

What time is check-in at Phoenix Palace Hotel Hanoi?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Phoenix Palace Hotel Hanoi?

Checkout is at noon.

Where is Phoenix Palace Hotel Hanoi located?

Located in Old Quarter, this hotel is steps away from Hang Da Market and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 10 minutes. Hanoi Railway Station is 16 minutes by foot and Hanoi Long Bien Station is 18 minutes.

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Phoenix Palace Hotel Hanoi Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

8/10

The staff were helpful and everything we wanted to see was in easy walking distance.

Stayed 2 nights in Feb 2025

8/10

One night. Got upgraded as a courtesy.

Stayed 1 night in Dec 2024

10/10

This hotel is heavily booked. They had to give me a family room for me, a solo travaller. The location is very convenient. Few minutes walking distance to train street.

Stayed 1 night in Mar 2024

6/10

spacious room, early check-in, very bad TV reception, good breakfast, central location in Old Quarter, but directly across from the hospitol garbage collection area with trucking done at all hours of the day.

Stayed 3 nights in Mar 2024

8/10

The negative part of staying here was that you could hear everything happening in the halls. And every other night of our stay a family checked in and screamed and yelled while running up and down the halls late at night. Sometimes people were just hanging out in the halls having loud conversations. The walls are quite thin. The positives were that the breakfast was delicious. Small but tasty! The staff were kind and friendly. The location was great. Very close to the lake, shopping and restaurants.

Stayed 14 nights in Jan 2023

10/10

We thoroughly enjoyed our time at the Phoenix Palace. Anna, the manager, was incredibly kind and made us feel exceptionally welcome and cared for. She always responded to our requests with an open heart, no matter the time or complexity. Anna is undoubtedly the hotel's greatest asset. Her perfect English, warm smile, and abundant patience create an atmosphere where guests feel more like friends. We'd also like to express our gratitude to Peter for his kind assistance during our stay. The hotel itself is comfortable and boasts an amazing location. It's clean and provides a sense of safety. While the breakfast was enjoyable, we found that the cooking lady wasn't as hospitable as the aforementioned staff members. However, on the whole, we have nothing but positive feedback about this hotel. We highly recommend the Phoenix Palace.

Stayed 18 nights in Oct 2023

8/10

Stayed 3 nights in Mar 2025

8/10

Stayed 1 night in Feb 2025

8/10

Stayed 1 night in Feb 2025

6/10

Stayed 1 night in Feb 2025

10/10

Stayed 1 night in Dec 2024

6/10

Stayed 6 nights in Sep 2024

6/10

Stayed 4 nights in Mar 2024

10/10

Stayed 2 nights in Mar 2024

10/10

Stayed 2 nights in Jan 2024

8/10

Stayed 1 night in May 2023

8/10

Stayed 1 night in Dec 2019

10/10

Stayed 2 nights in Nov 2019

8/10

La gentillesse du personnel, chambre tres correcte. Quartier moyen En globalité tres satisfaisant

Stayed 3 nights in Oct 2019

10/10

Great location and friendly and helpful staff. Would recommend to all.

Stayed 2 nights in Sep 2019

6/10

Stayed 1 night in Aug 2019

4/10

젤 꼭대기 기계실 옆에 방을 주셔서 밤에도 아주 시끄럽게 잤어요 친구가 방 옮ㄱㅣ기 귀찮다고해서 걍 지내긴했지만 생각할수록 기분나빠요 그리고 투어가는날 픽업와서 차타려고 하니 동그란안경쓴 단발머리 여직원이 붙잡고 얘길하는데 자기네 호텔도 투어등등 예약가능하니 프론트 이용하라고 하더군요 지금 상품보여줄까?하는데 할말을 잃었습니다 그걸 꼭 나가는 사람 붙잡고 할 이야긴지 원~~영어를 좀 만 더 잘했음 뭐라한소리 하고싶더군요 조식은 한번먹고 맛없어 바로 옆 쌀국수가게가서 먹었어요 그집 쌀국수 진짜 맛있습니다 추천드려요 위치는 여기저기 다니기 편한 위치지만 룸상태 직원의 태도로 다시 가고싶지도 추천하고싶지도 않습니다

Stayed 4 nights in Dec 2018

10/10

음..가성비 대비 괜찮아요. 조식도 괜찮은데 조식 서비스는 조금 점수가 떨어지네요. 뷔페 이외에 쌀국수를 먹을수 있는데 이거는 아는 사람만 먹을수 잇어요. 식당에 투숙객이 앉으면 직원이 와서 시킬수 있다 라고 서비스 를 해야 되는데... 그렇지 않아여..한마디로 지 밥그릇 지가 챙겨야 된다고 주방에 가서 직접 이야기 해야 쌀국수 를 줍니다. 그외에는 흠 잡을께 없어요..아주 좋아요

Stayed 3 nights in Apr 2019

10/10

Very good! Very clean! Very kind!

Stayed 1 night in Apr 2019

10/10

The hotel is not far from the center. The staff are friendly. Quite clean.

Stayed 3 nights in Mar 2019

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Phoenix Palace Hotel Hanoi

Photo gallery for Phoenix Palace Hotel Hanoi

Reviews

Popular amenities

Room options

View all photos for Suite Double with Bacolny and city View

Suite Double with Bacolny and city View

Highlights

View all photos for Deluxe Double Room (with Window)

Deluxe Double Room (with Window)

Highlights

View all photos for Family Suite, Balcony, City View

Family Suite, Balcony, City View

Highlights

View all photos for Deluxe Quadruple Room, City View

Deluxe Quadruple Room, City View

Highlights

View all photos for Deluxe Triple Room (with Window)

Deluxe Triple Room (with Window)

Highlights

View all photos for Connecting Room

Connecting Room

Highlights

About the area

What's nearby

Getting around

Restaurants

About this property

Phoenix Palace Hotel Hanoi

Languages

Similar properties

Parklane Hanoi Hotel

Parklane Hanoi Hotel

Property amenities

Internet

Parking and transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Have a question?

Phoenix Palace Hotel Hanoi Reviews

Reviews

Excellent

9.0/10

9.2/10

7.6/10

8.6/10

7.4/10

Reviews

8/10

Darcie

8/10

Randal