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"From start to finish this was a wonderful 3 days.Excellent facilities and wonderful food.Had room with hot tub on balcony…..total luxury.All staff very friendly and extremely efficient.Thank you.Will return."

"I booked this very quickly by just searching Google for "Lake District hotels" one evening and I was very pleased. It is expensive, but it is a 4* hotel, so you would expect to pay a higher price than others. We found the staff brilliant and the room fantastic, although we did get a free upgrade on arrival which was nice, so I can't comment on the room we actually booked! The location is perfect, lovely views and really convienient for the Lake Cruises next door. We did not use the Spa, but did use the sauna and pool, which were great. We only used the Brasserie for the evening meals, and we liked the meals so much, we had the same both nights! (Fish and Chips and the Lakeside Burger) Breakfast was more than enough, with so many choices and great service from the staff. It is an old hotel, but that should not put people off, whilst they are doing lots of renovation, it did not ruin or disturb our time there (I think there was work taking place but we didn't see or hear anything). Our room had old photos on the wall and you can see it has been an established hotel for many years. We chatted to a few other guests and they were all very complimentary about the place. A couple of staff that we remember that were very friendly and we chatted to, were David (at breakfast) and Sheya (I think that was her name in the Brasserie) but there were others and all were really nice. if you want a authentic period (modernised) hotel that fits the "lake district" vibe, book it! "

"Really nice stay at the riverside hotel. Easy and quick check in, reception staff were very friendly and welcoming. The spa was as lovely and the gym was modern and had ample equipment. Just the weekend we wanted "

"Ideal picturesque setting looking over lake windermere. Food excellent both nights and excellent value. Good choice of wine. Walking around area and saw 2 deer, lots of baby rabbits. friendly helpful staff. Lovely building. pool jacuzzi perfect. "

"Really great stay! Outstanding service, especially from staff at the bar and check in desk. Loved seeing the bunnies on the lawn outside. Beautiful old property but needs a bit of a facelift in places. Room was comfortable but unfortunately the mattress sloped down on one side so I woke up several times fighting for my life to keep from rolling off the bed. Lovely stay overall though, good breakfast, would happily stay again."

"Excellent stay Beautiful location Will return "

"No complaints, very kind and helpful hosts offering everything we needed. Room was to the highest standard. We thoroughly enjoyed our stay. "

"Had a great time love the pool rooms comfortable food and staff lovely "

"The staff at this hotel were amazing and so kind! Especially Moses who worked at the bar, very professional and polite! The rooms were very clean and spacious. The hotel is under renovations at the moment, so there is scaffolding and the elevators do not work. But they were very good about letting me know ahead of time and offering to put us on the first floor if needed. We would definitely come here again! Thank you to all of the staff! You guys are top notch!"