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Commercial Hay Hotel

3.0 star property
Hotel in Hay with free breakfast

Photo gallery for Commercial Hay Hotel

Two single beds with white bedding and grey accents, positioned side by side, offer a comfortable sleeping space.
Stunning staircase with a modern design, featuring decorative panels and dark railings.
Enjoy the view from this balcony with two comfortable chairs and a small table.
Experience the elegant ambiance of the Commercial Hotel's bar area, featuring a stylish floral arrangement and a warm candlelit setting.
Two elegant armchairs flank a small table, adorned with a vase of flowers, in a contemporary space.

Reviews

7.6 out of 10
Good

Popular amenities

  • Laundry
  • Free WiFi
  • Parking included
  • Air conditioning
  • Housekeeping
The current price is AU$108
includes taxes & fees
22 July - 23 July

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Budget Double Room

Budget Double Room

Budget Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family Room

1 bedroom, hypo-allergenic bedding, individually decorated

Deluxe Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe King Balcony

Street view

Deluxe King Balcony

7.4 out of 10
Good
(10 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Family

1 bedroom, hypo-allergenic bedding, individually decorated

Two Bedroom Family

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Budget Twin Room

1 bedroom, hypo-allergenic bedding, individually decorated

Budget Twin Room

7.4 out of 10
Good
(16 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Triple Balcony

1 bedroom, hypo-allergenic bedding, individually decorated

Deluxe Triple Balcony

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Budget Triple Room

1 bedroom, hypo-allergenic bedding, individually decorated

Budget Triple Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe King Room

1 bedroom, hypo-allergenic bedding, individually decorated

Deluxe King Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed
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About the area

Map
199 Lachlan Street, Hay, NSW, 2711

What's nearby

  • TAFE Riverina Institute - 2 min walk - 0.2 km
  • Hay Park - 3 min walk - 0.3 km
  • Hay Heritage Walk - 12 min walk - 1.0 km
  • Dunera Museum - 12 min walk - 1.0 km
  • Bishop's Lodge - 3 min drive - 1.9 km

Restaurants

  • ‪Robertson's Hot Bread Kitchen - ‬4 min walk
  • ‪Jolly Jumbuck Bistro - ‬2 min walk
  • ‪The Long Paddock Cafe & Grill - ‬4 min walk
  • ‪The Convent - ‬8 min walk
  • ‪The Black Sheep Coffee Shop Hay - ‬8 min walk

About this property

Commercial Hay Hotel

Property highlights
Commercial Hay Hotel provides amenities, such as free continental breakfast and laundry facilities. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Express check-out, express check-in and tour/ticket information
  • Guest reviews give top marks for the helpful staff
Room features
All rooms are individually furnished, and include comforts such as air conditioning, as well as perks such as free WiFi and sound-insulated walls. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Microwaves, electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English, Hindi

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Family friendly

  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Microwave

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out fee: AUD 20
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Late check-out fee: AUD 20

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Commercial Hay Hotel Hay
Commercial Hay Hotel Hotel
Commercial Hay Hotel Hotel Hay

Frequently asked questions

Is Commercial Hay Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Commercial Hay Hotel?

As of 16 July 2025, prices found for a 1-night stay for 2 adults at Commercial Hay Hotel on 22 July 2025 start from AU$108.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Commercial Hay Hotel?

Self-parking is free at this property.

What time is check-in at Commercial Hay Hotel?

Check-in start time: 2:00 PM; check-in end time: 7:00 PM.

What time is check-out at Commercial Hay Hotel?

Checkout is at 10:00 AM. Late checkout is available for AUD 20.

Where is Commercial Hay Hotel located?

Situated in Hay, this hotel is steps away from TAFE Riverina Institute and Hay Library. Hay Park and Dal Wright Park are also within 10 minutes.

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Commercial Hay Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 84 out of 255 reviews
Rating 8 - Good. 82 out of 255 reviews
Rating 6 - Okay. 41 out of 255 reviews
Rating 4 - Poor. 26 out of 255 reviews
Rating 2 - Terrible. 22 out of 255 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10

Good value. Lovely staff
Stayed 1 night in Jul 2025

10/10

Check in was very convenient and easy. I like how there is signs around the motel. There is so many doors and can be very confusing without the signs on the doors. The room was clean and spacious.
Stayed 1 night in Jul 2025

6/10

Great comfortable bed, convenient location in the middle of town. Cleanliness needs to improve, remote control,small bathroom clean but behind facilities needs extra attention, bed runner, (tv did not work properly).
Stayed 1 night in Jun 2025

8/10

Very good value for the price
Stayed 1 night in Apr 2025

2/10

Property good for the price, just guests have no consideration for other people making noise all hours which is impossible to sleep. Not ideal driving across the country.
Stayed 1 night in Jul 2025

6/10

Very small and old room. But very reasonably priced and clean.
Stayed 1 night in May 2025

8/10

The room I stayed in was well worn and could use a refresh, however it was very clean
Stayed 1 night in Apr 2025

8/10

The Hotel was as expected. Check in and out instructions were clear and the room was clean and linen was fresh.
Stayed 1 night in Feb 2025

10/10

Great Stay
Stayed 1 night in May 2024

10/10

Great for overnight stop
Stayed 1 night in Sep 2024

8/10

Great accommodation at a great price. Breakfast also was had a great selection for all famiky members.
Stayed 1 night in Aug 2024

8/10

Good stay
Stayed 1 night in Sep 2024

8/10

Fantastic staff
Stayed 1 night in Sep 2024

8/10

Rooms were well set out for sleeping a family of 4. Clean and was able to do our own breakfast in the room
Stayed 1 night in Aug 2024

6/10

Good over night stay for price but your lucky if you get a hot or even warm shower
Stayed 1 night in Feb 2025

10/10

Fabulous rest stop, pet friendly, ground floor rooms easy access
Stayed 1 night in Jul 2024

8/10

Staff very friendly & free breakfast a nice surprise
Stayed 1 night in Apr 2024

10/10

very helpfull staff and a good location clean rooms
Stayed 1 night in Jul 2023

4/10

This place has potential but we must have got the bad couple of days. The guests were unruly with loud voices after 1:30pm (right next door) walking around balcony and banging doors. At breakfast one young person put a teaspoon into the Nutella, ate it then "double dipped" and got a second spoonful (yuck)! Another young person put their hand into the cereal, took out a handful and ate out of their hand. One person emptied the fruit juice into their Yeti OMG just bad manners and grots!! The breakfast set up was sensational CREDIT to the managers. The carpets upstairs need to be ripped up, there was a huge rip beside bed causing me to trip and overall the carpets near the stairwell are stained and feel grotty.
Stayed 3 nights in Jun 2025

10/10

Great location and easy afterhours checkin
Stayed 1 night in Oct 2022

6/10

Thought it was great pub was closed down, so quiet , room was very clean and water hot, good value for money ,
Stayed 1 night in Jun 2024

10/10

Excellent room with own bathroom & balcony access was great, room was clean and fresh will stay again & recommend to others
Stayed 1 night in May 2024

8/10

The room is very clean the only thing is the fan in the bathroom was making loud noise when we turn on other than that its all good
Stayed 2 nights in Mar 2025

8/10

Value of money
Stayed 1 night in Jan 2025

6/10

Fast and easy check in. Clean room.
Stayed 1 night in Oct 2024