Heart's Hospital - Natal Tours and Activities

O hotel é super agradável, a comida maravilhosa, o serviço/atendimento é impecável… desde a recepção ao atendimento no restaurante, ao professor Scooby de hidroginástica, a equipe da limpeza! Vim de fora do país para uma cirurgia e com certeza, me senti em casa! Muito obrigada a todos pela excelente estadia e hospitalidade!!! Com certeza retornarei

Staff was very friendly and ready to assist when needed. An enjoyable time time for me an my family.

For the price it’s not a bad hotel—not perfect, but a great location. The hotel has 166 rooms, is right on the beach and has several pools, a tennis court and they serve microbrew beer at the pool (so far so good!). A good many of the rooms have a view of the beach and the ocean (if you ask, the front desk will do their best to accommodate you if your booking did not include this). The space could be better used. While they have some lovely antiques scattered about and the restaurant where breakfast is served has a wonderful view overlooking the beach, there are several bars and lounge areas that appear to have used to have servers that are just used for seating. The hotel in general needs a bit of TLC (there are some problems of mold, but nothing outrageous) and there is no room service after 10 PM. We were here for Christmas vacation and the hotel was packed, but there was still adequate parking on site. Some earlier commenters noted that the hotel is a bit far from town, but it only cost about R$25 by taxi to get there, so if that’s a deal breaker, then this isn’t the place for you. Otherwise the staff were, generally, very pleasant and mostly all were helpful.