Accor Hotels in Heliopolis

"Nice size room. Very nice people. It’s worth every penny."

"I had a wonderful stay at this hotel and highly recommend it for its excellent service and central location. The staff is incredibly helpful and always available when you need assistance. However, I suggest adding more front desk staff to streamline the check-in process, as it took over an hour, which was inconvenient after a tiring day of travel. The breakfast buffet is fantastic, priced at around $20 per adult, and offers a great variety. A special shout-out to Samah Zaki in the breakfast area—she greeted us with a warm, charming smile, helped us find seating, and ensured we were well taken care of. Her kindness, humor, and caring nature truly brightened our mornings, and my wife adored her. Samah deserves a promotion for her outstanding service! The hotel’s location is perfect, with easy access to taxis and Uber, making it ideal for exploring the area. The rooms are comfortable, though minor maintenance issues, like a faulty water kettle and a burnt-out bathroom light, needed attention. The staff promptly resolved both issues, which we appreciated. Overall, this is a great place to stay, and I’d recommend it to anyone visiting the area."

"Great"

"If you go ask for big Abdul and small Abdul if you wondering why the staff will know exactly why😌"

"Elegant and clean"

"Excellent customer service. Extremely helpful and kind."

"Great stay at this hotel. The rooms are spacious, modern and clean. Comfortable beds, selection of pillows and good noise insulation. We tried the Egyptian restaurant, the Italian and the garden bar, that’s open 24/7. The food was good in all of them. Ismail, the concierge, helped us organize our tours to the pyramids and a day tour to Alexandria, with a private driver. This took away the hassle of being at the mercy of Uber. It might have been a bit more expensive, but sometimes it takes a while for Uber to find a car and then you also end up waiting for several minutes until they come, and good luck getting them to go to Downtown. All in all the hotel was excellent. Unfortunately the area around it is not as good; the aquatic park next door was dismantled and the site looks like a war zone. It is not an area to walk."

"Very good "

"Everyone was very helpful and made us all welcome. Would recommend as the views of the Pyramids are the best and the restaurant serves great food"