Holstentor-Nord Hotels, Lübeck

"Excellent base for visiting Lubeck. "

"We stayed at this vacation rental while on vacation. I work remotely in the evenings. I tried to get on the internet but couldn't find any Wi-Fi passwords. I messaged the host, and he informed me that he hadn't signed up for internet yet. Then, instead of offering help or suggestions, he immediately contacted VRBO to file a complaint against me and to inform me that internet was "clearly listed" as not being available. I went back and reread the property description, and they claimed to have smart TVs but didn't say anything about there being no internet. I ended up hotspotting to my wife's international cell phone data for 16 hours, racking up a large phone bill and leaving her with no cell phone during the duration of our stay. Huge pain.But the inconveniences didn't stop there. The home was not properly cleaned. There was a pile of recycling on the floor that hadn't been taken out. The description said that a microwave oven was provided, but there was no microwave. The description said that there were smart TVs, but there was just a TV with no internet.The discription said that there was a DVD player, but there were no cables to connect the DVD player to the TV. There were no instructions on how to access laundry facilities. We had to ask neighbors. The dryer was not free.It took more than 24 hours for the host to provide instructions on how to use the washer and dryer. It took hours for the host to respond to each inquiry. Nice house. Bad experience."

"Everything was as described. Thank you "

"Hotel is very short walk into town. Dtaff all very polite in texeption. Did find dinner in the restaurant very very slow service but food was excellent. Room with view over river very nice. Cant believe there is no a/c though"

"The convenience of hotel to train station was a plus and walkable to old town. "

"Alles super! Wir kommen wieder. "

"The hotel was clean and the room, just what I needed. It was confusing checking in with the kiosk, especially since I prepaid through Expedia. There is a sign that directs people to check in at the hotel next door and the front desk staff were nice and professional."

"Nice, stayed at many HD inn express can’t say the check inn was express took +10 min, but overall I was satisfied."

"Very clean and modern, walkable distance to the town and river. Really nice rooftop bar with great panoramic views. Good choice of food and drinks. Good access to Travemunde port - less than 15 minute drive to the check in point. "