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Island Shangri-La, Hong Kong

5.0 star property
Luxury hotel connected to a shopping centre in Central & Western District with 6 restaurants
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Island Shangri-La, Hong Kong

Exterior
6 restaurants, breakfast, lunch, dinner served; international cuisine
Premier Suite, 1 King Bed, Harbour View
Family Suite (Hong Kong Wonders Themed) | City view
Body treatments, aromatherapy, body wraps, body scrubs, thalassotherapy

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking available
  • Spa
  • Bar
  • Breakfast available
  • Room service
The price is AU$550
includes taxes & fees
4 Feb - 5 Feb

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Premier Suite, 1 King Bed, Harbour View

Premier Suite, 1 King Bed, Harbour View | View from room

Premier Suite, 1 King Bed, Harbour View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
LCD TV
  • 88 sq m
  • Harbour view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Garden Lodge)

Room, 1 King Bed (Garden Lodge)

Room, 1 King Bed (Garden Lodge)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | View from room

Suite, 1 King Bed, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
LCD TV
  • 85 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Fishermans Cove)

Room, 1 King Bed (Fishermans Cove)

Room, 1 King Bed (Fishermans Cove)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 44 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Harbour View Suite King

Harbour View Suite King

Harbour View Suite King

Highlights

Separate dining area
Separate sitting area
Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
LCD TV
  • 88 sq m
  • Harbour view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite King

Executive Suite King | Living area

Executive Suite King

Highlights

Separate dining area
Separate sitting area
Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
LCD TV
  • 82 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Peak View King

Deluxe Peak View King

Deluxe Peak View King

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Bidet
Private bathroom
  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Horizon - Peak View)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Horizon - Peak View)

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • 41 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Peak View Twin

Deluxe Peak View Twin

Deluxe Peak View Twin

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Bidet
Private bathroom
  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Harbour View King

Premium bedding, minibar, in-room safe, desk

Deluxe Harbour View King

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
  • 41 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Harbour View Twin

Premium bedding, minibar, in-room safe, desk

Deluxe Harbour View Twin

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
  • 41 sq m
  • Harbour view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Suite (Hong Kong Wonders Themed)

Family Suite (Hong Kong Wonders Themed)

Family Suite (Hong Kong Wonders Themed)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • 88 sq m
  • Harbour view
  • Sleeps 5
  • 1 King Bed

View all photos for Horizon, Room, 2 Single Beds, Harbour View

Premium bedding, minibar, in-room safe, desk

Horizon, Room, 2 Single Beds, Harbour View

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
Dining table
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 44 sq m
  • Harbour view
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon, Room, 1 King Bed, Harbour View

Premium bedding, minibar, in-room safe, desk

Horizon, Room, 1 King Bed, Harbour View

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
Dining table
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 44 sq m
  • Harbour view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds (Horizon - Peak View)

Room, 2 Single Beds (Horizon - Peak View)

Room, 2 Single Beds (Horizon - Peak View)

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • 41 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Room, 1 King Bed, Harbour View (Grand)

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, Harbour View (Grand)

Highlights

Air conditioning
Free cots/infant beds
Dining table
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • 44 sq m
  • Harbour view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds, Harbour View (Grand)

Premium bedding, minibar, in-room safe, desk

Premier Room, 2 Single Beds, Harbour View (Grand)

Highlights

Air conditioning
Free cots/infant beds
Dining table
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • 44 sq m
  • Harbour view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Room, 1 King Bed (Grand - Peak View)

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed (Grand - Peak View)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
Rainfall showerhead
  • 41 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds (Grand - Peak View)

Premier Room, 2 Single Beds (Grand - Peak View)

Premier Room, 2 Single Beds (Grand - Peak View)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
Rainfall showerhead
  • 41 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Suite (Campervan Haven Themed)

Family Suite (Campervan Haven Themed)

Family Suite (Campervan Haven Themed)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • 82 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed

View all photos for Family Suite (Treetop Hideout Themed)

Family Suite (Treetop Hideout Themed)

Family Suite (Treetop Hideout Themed)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • 82 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed
View from property

JW Marriott Hotel Hong Kong

Pool
Free WiFi
Restaurant
Air conditioning
9.2 out of 10, Wonderful, (1004)
The price is AU$495
includes taxes & fees
4 Feb - 5 Feb
JW Marriott Hotel Hong Kong
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About the area

Map
Pacific Place, Supreme Court Road, Central, Hong Kong

What's nearby

  • Pacific Place - 1 min walk
  • The Peak Tram - 9 min walk
  • Lan Kwai Fong - 17 min walk
  • Hong Kong Convention and Exhibition Centre - 20 min walk
  • Hong Kong - Macau Ferry Terminal - 4 min drive

Getting around

  • Cotton Tree Drive Tram Stop - 5 min walk
  • Hong Kong Admiralty Station - 6 min walk
  • Hong Kong International Airport (HKG) - 37 min drive

Restaurants

  • ‪Executive Lounge - ‬1 min walk
  • ‪Lobby Lounge - ‬2 min walk
  • ‪The Continental - ‬2 min walk
  • ‪Golden Leaf 金葉庭 - ‬1 min walk
  • ‪Dim Sum Library - ‬1 min walk

About this property

Island Shangri-La, Hong Kong

Luxury hotel near Lan Kwai Fong
Hong Kong Convention and Exhibition Centre is located near Island Shangri-La, Hong Kong, which provides 2 coffee shops/cafes, dry cleaning/laundry services and a bar. Treat yourself to a body scrub, a body wrap or a massage at the on-site spa. At the 6 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and a Michelin star rated meal. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a gym and a conference centre.
Other perks include:
  • An outdoor pool
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • Express check-out, tour/ticket information and wedding services
  • A 24-hour front desk, a porter/bellboy and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 544 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-compatible safes.
Extra conveniences in all rooms include:
  • Hairdryers and shampoo
  • 55-inch LCD TVs with premium channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (HKD 700 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: HKD 398 for adults and HKD 398 for children
  • 2 coffee shops/cafes
  • 6 restaurants
  • A bar/lounge

Restaurants on site

  • cafe TOO
  • Lobster Bar and Grill
  • Nadaman
  • Restaurant Petrus
  • Summer Palace

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Thalassotherapy

Accessibility

  • Area rugs in public areas
  • Area rugs in room
  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to renovations, swimming pool and Ming Pavilion is not available from September 2, 2024 to September 8. 2024.
Disposable plastic tableware and other plastic products are available at the front desk (surcharge).
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The following facilities or services will be unavailable from February 13 2025 to February 22 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HKD 660.0 per day.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately HKD 398 for adults and from HKD 398 for children
  • Valet parking fee: HKD 700 per night
  • Rollaway bed fee: HKD 660.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Club Lounge hours are 7 AM-9 PM. Children under 12 years old are allowed in the Club Lounge until 7 PM and must be accompanied by an adult.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

A car is not required for transport to and from this property

Property is also known as

Island Shangri La Hotel
Island Shangri-La Hong Kong
Island Shangri-La Hotel
Island Shangri-La Hotel Hong Kong
Shangri-La Island
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri-La
Island Shangri La
Island Shangri La, Hong Kong
Island Shangri-La, Hong Kong Hotel
Island Shangri-La, Hong Kong Hong Kong
Island Shangri-La, Hong Kong Hotel Hong Kong

Frequently asked questions

Does Island Shangri-La, Hong Kong have a pool?

Yes, this property has an outdoor pool. The swimming pool will be unavailable from February 13 2025 until February 22 2025 (dates subject to change).

How much does it cost to stay at Island Shangri-La, Hong Kong?

As of 21 Jan 2025, prices found for a 1-night stay for 2 adults at Island Shangri-La, Hong Kong on 4 Feb 2025 start from AU$550.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Island Shangri-La, Hong Kong pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Island Shangri-La, Hong Kong?

Valet parking is available for HKD 700 per night.

What time is check-in at Island Shangri-La, Hong Kong?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Island Shangri-La, Hong Kong?

Checkout is at noon.

Where is Island Shangri-La, Hong Kong located?

Located in Central & Western District, this luxury hotel is within 1 mile (2 km) of Pacific Place, Lan Kwai Fong and Hong Kong Convention and Exhibition Centre. Hong Kong Park and Queen's Road East are also within 10 minutes. Cotton Tree Drive Tram Stop is only a 5-minute walk and Arsenal Street Tram Stop is 6 minutes.

Reviews

9.4

Exceptional

Rating 10 - Excellent. 630 out of 866 reviews" "
Rating 8 - Good. 172 out of 866 reviews" "
Rating 6 - Okay. 35 out of 866 reviews" "
Rating 4 - Poor. 19 out of 866 reviews" "
Rating 2 - Terrible. 10 out of 866 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Winter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service with beautiful views. Definitely will come back again!
Stayed 7 nights in Jan 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Jebin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d love to stay at this hotel again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient located and near train station. It’s walkable to the big shopping center with a lot of high-end stores, Trendy stores and nice restaurants, all within the mall. The hotel staffs are very helpful and friendly. The rooms are bigger than I expected. Even it’s an a bit of style, but it’s very clean. overall great experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning property
Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Island Shangri-La is an exceptional gem that redefines luxury. The customer service is unparalleled—attentive, warm, and truly top-notch. The grand rooms are beautifully designed, offering stunning views and ultimate comfort. Its prime location makes exploring the city effortless, while the dining experience is a culinary delight, with an array of exquisite options that cater to every palate. A perfect choice for an unforgettable stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ruben Diego

Stayed 1 night in Dec 2024

10/10 Excellent

QI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is best hotel we stayed in our 20 days China trip including HongKong, chengdu and Beijing. Hongkong’s island Shangri-La provided high quality stay experience with clean room, nice view and surprisingly rich breakfast and friendly staff. Very happy with 4nights stay in this hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best hotel we stayed at and we have stayed at numerous 5 star hotels. This was a six star hotel
Stayed 4 nights in Nov 2024

10/10 Excellent

John, Fredericksburg

Stayed 1 night in Nov 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay with staff who went above and beyond to accommodate our requests and needs.
Stayed 4 nights in Dec 2024

10/10 Excellent

georges

Stayed 1 night in Nov 2024

6/10 Okay

Christian

Liked: Cleanliness, staff & service, amenities
Disappointing stay. Rooms have been nicely updated, but the Shangrila “smell” is too strong and quite nauseating. The in-room water dispenser (hot and cold water) is very noisy as it boils water every 10-15 minutes. The light switch panel next to the bed was flashing on and off the entire time and the night light switch was faulty.
Stayed 4 nights in Nov 2024

10/10 Excellent

Joseph

Stayed 1 night in Nov 2024

8/10 Good

Henrry

Stayed 1 night in Oct 2024

10/10 Excellent

Reese

Stayed 4 nights in Oct 2024

10/10 Excellent

Zhiqiang

Liked: Cleanliness
Stayed 4 nights in Sep 2024

4/10 Poor

Yu-er

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The worst Shangri-La experience ever. Checked in around noon. Understood that the room is not ready so we went out for lunch. Came back after 3pm only to realize that our room was still not ready. We finally got our room keys at around 5pm... Staff compensated us 500 HKD credit after we started to complain (politely of course). So I’m guessing if you’re being nice and wait without saying anything, you would not get anything. Our harbor view room was prob the worst among their harbor view rooms… not exactly facing harbor at all…but maybe because I have too much expectation for them. I had really good experience at the Shanghai Shanghai-La. Not sure if this is common Hong Kong service style, 5 star hotel reception staffs give attitude during check in and check out. I need to do early check out and there’s no one in the lobby, ZERO, I’ve only seen this situation in Australia where we’re staying in the middle of nowhere. But This is Hong Kong! I have to call the front desk while I’m literally at the front desk! And the lady came out like somebody just punched her in the face... anyway the only nice thing I can say about this hotel is that the room is newly renovated, gorgeous interior design. Love the modern Chinese decoration but service sucks, just hope this is not discrimination that I’ve heard a lot before…
Stayed 1 night in Oct 2024

10/10 Excellent

Frazor, Marlborough

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property in quiet, green Admiralty
Stayed 2 nights in Oct 2024

10/10 Excellent

Frazor, Marlborough

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel and staff
Stayed 5 nights in Oct 2024

8/10 Good

Leah

Business traveller
Liked: Cleanliness, staff & service, amenities
Loved that my room had all the amenities and items needed for travel.
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Everything a
Stayed 3 nights in Sep 2024

10/10 Excellent

Grace Yue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable hotel, close to MTR, nice interior with oriental elements.
Stayed 1 night in Sep 2024

8/10 Good

AYAKO

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

General hotel information

Reasons to Book
Great Location & Comfortable Beds
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0