2/10 Terrible
Tasneem
15 Jan 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do NOT stay here. Worst hotel. I have travelled the world. I have stayed at the branch in Causeway Bay many times. I gave that a 5 rating. I give this a 1. In all my years travelling, I believe this may be my first 1 rating. The Causeway Bay branch is way better. Yes, it is mini and we know that. However, there were no windows in my room here. It was like a prison cell. Whoever designed the room lacked common sense. It was FILTHY. There was mould, grime and hairs in the room. The bathroom had a strange smell. Staff are beyond rude and unfriendly. Causeway Bay does daily housekeeping. Here it is only done every 5 days. You need to leave any litter outside the room. The hallways looked like a rubbish dump. WIFI worked but disconnected often, especially late at night. The hotel is a nightmare to reach if you have a big suitcase climbing stairs uphill. In all the hotels or lodges I have stayed in on my travels, I have NEVER had to pay for a hotel to keep your luggage after checking out. I had no choice as I had a late evening flight. The only positive is location. The only reason I didn't check out was because I had paid for it and didn't want to waste money. I WOULDN'T STAY HERE AGAIN, EVEN IF YOU PAID ME!
Tasneem
Stayed 4 nights in Jan 2025