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Quality Inn & Suites

2.5 star property
Houston hotel in FM 1960 with free breakfast and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Free daily self-service breakfast
Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Laundry
    Laundry
The price is AU$106
includes taxes & fees
4 Dec - 5 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Days Inn & Suites by Wyndham Houston NW Cypress
Pool
Pet-friendly
Parking included
Free WiFi
8.4 out of 10, Very good, (423)
The price is AU$92
includes taxes & fees
3 Dec - 4 Dec
Days Inn & Suites by Wyndham Houston NW Cypress
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About the area

Map
13371 Fm 1960 Road W, Houston, TX, 77065

What's nearby

  • North Cypress Medical Center - 3 min drive - 2.5 km
  • Traders Village - 3 min drive - 3.3 km
  • Berry Center - 8 min drive - 8.1 km
  • Sam Houston Race Park - 9 min drive - 9.0 km
  • Willowbrook Mall - 9 min drive - 9.3 km

Getting around

  • Houston Station - 25 min drive
  • George Bush Intercontinental Airport (IAH) - 36 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Hwy 6 Tacos - ‬17 min walk
  • ‪Lazy Dog Restaurant & Bar - ‬10 min walk

About this property

Quality Inn & Suites

Hotel located in FM 1960
At Quality Inn & Suites, you can look forward to free self-service breakfast, dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Express check-out, multilingual staff and a vending machine
  • A computer station, free newspapers and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 58 rooms boast comforts such as air conditioning and separate sitting areas, as well as perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with baths or showers and free toiletries
  • LED TVs with premium channels
  • Separate sitting areas, fridges and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM
  • A restaurant

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

Property is also known as

Best Western Windsor
Best Western Windsor Suites
Best Western Windsor Suites Hotel
Best Western Windsor Suites Hotel Houston
Best Western Windsor Suites Houston
Windsor Best Western
Quality Inn Suites
Quality Inn & Suites Hotel
Best Western Windsor Suites
Quality Inn & Suites Houston
Quality Inn & Suites Hotel Houston

Frequently asked questions

Is Quality Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Quality Inn & Suites?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on 4 Dec 2024 start from AU$106.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Inn & Suites?

Self-parking is free at this property.

What time is check-in at Quality Inn & Suites?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Quality Inn & Suites?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Quality Inn & Suites located?

Located in FM 1960, this hotel is within 3 miles (5 km) of North Cypress Medical Center, HCA Houston Healthcare North Cypress and Traders Village. Cypress Fairbanks Medical Center and New Medical Horizons II are also within 3 miles (5 km).

Quality Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 106 out of 231 reviews" "
Rating 8 - Good. 50 out of 231 reviews" "
Rating 6 - Okay. 28 out of 231 reviews" "
Rating 4 - Poor. 23 out of 231 reviews" "
Rating 2 - Terrible. 24 out of 231 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Rocio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They stop serving breakfast at 9amm
Stayed 1 night in Oct 2024

10/10 Excellent

Willis

Stayed 4 nights in Sep 2024

6/10 Okay

Ryan

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

Tiffany

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pretty sure there was a poop smear on the wall in the bathroom. The toilet was incredibly wobbly. There were stains on the towels. And there is a train track like right next to the place, so it can get loud.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lamonica

Stayed 3 nights in Sep 2024

4/10 Poor

timothy, benton

Stayed 1 night in Sep 2024

2/10 Terrible

jermaine

Stayed 4 nights in Sep 2024

10/10 Excellent

Willis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Willis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff is very friendly and accommodating. I have been here for over a month and a half off and on. Its very close to my job and there are lots of things to eat in the same area. This is a different property from my normal, but for the price and the convenience I give it a 10 out of 10.
Stayed 3 nights in Sep 2024

10/10 Excellent

Willis

Stayed 4 nights in Aug 2024

10/10 Excellent

Moona

Stayed 1 night in Aug 2024

10/10 Excellent

Alonzo

Stayed 1 night in Jul 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Trung Hieu

Everthing is quick and simple
Stayed 2 nights in Aug 2024

6/10 Okay

Jennifer Cassandra, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service
Breakfast was VERY limited.
Stayed 3 nights in Aug 2024

8/10 Good

LaTasha

Travelled with family
Liked: Cleanliness, staff & service
What I like was the price and the Staff. What I didn't like was the breakfast options and the train. Other than that will I stay again if need be yes because of the staff and price.
Stayed 6 nights in Aug 2024

2/10 Terrible

Gwendolyn

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I like the bedroom, but the bathroom in room 109 had a hole in the celling and a roach plus an insect fell in the tub. The small refrigerator in the room did not work, so I was unable to store my items I purchased. I contacted the morning receptionist early in the morning to let her know the conditions of the room, but they were not resolved. She stated I will be moved to another room after housekeeping come to clean the room by 10:00 am and examine the bathroom. I met the housekeeper between 10:00am-11:00am, whereas, I told her about the bathroom condition. She assured that I would be moved to another room upon my return from an appointment I had that morning. However, I returned to my room between 5:00pm-6:00pm. I went to the evening receptionist to get the new room key to the new room, whereas, all hell bust loose. The receptionist became very rude when I told her about unfair charges. I was very professional and calm. She wanted me to return the keys to the room. I told her that I was not going to return the keys until I call my bank to see if those unfair(fraud) charges went through my account, whereas, she not only threatened to call the police, she actually called the police. The police came,whereas, he spoke to her. I only heard some of the conversation, and I think she was not truthful, so I continued to talk to my banker in which she verified the fraud charges. I returned to her the keys and I took the receipt. I left the premise.
Stayed 7 nights in Aug 2024

8/10 Good

Nyla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deposits are required
The overall stay went well. Staff were polite and respectful , however I do feel as though it should be noted that $75 deposits are required at the time of arrival. This isn’t noted anywhere until you arrive and well policy is policy.
Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how quiet it was and how safe it looked
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was not good at all in the afternoon, i was willing to stay longer and the response from the receptionist was that i couldnt because i had to pay ANOTHER deposit, when the only thing she needed to do was to renew my stay for more days
Stayed 2 nights in Jul 2024

2/10 Terrible

Martha

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 1 night in Aug 2024

8/10 Good

June

Liked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Tyler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Paris

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Liked: Staff & service
Disliked: Room comfort
Honest and true
We had a few small plumbing issues, but nothing more than that. We did arrive just about 1 week after Beryl. But cleanliness needs help inside the rooms. Slamming doors by guests is an issue.
Stayed 2 nights in Jul 2024