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Arsma Hotel

4.0 star property
Relax in style at this modern hotel where you can enjoy great food and games. From breakfast to bicycle rides explore it all.

Photo gallery for Arsma Hotel

Front of property
Front of property - evening/night
Interior
View from room
Dining

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is AU$122
includes taxes & fees
24 Mar - 25 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Arsma Suite

Arsma Suite

Arsma Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Rainfall showerhead
Private bathroom
  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Elite Quadruple Room

Elite Quadruple Room

Elite Quadruple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Bidet
Separate bath and shower
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room, Indoor atrium view

Premium bedding, minibar, in-room safe, desk

Superior Twin Room, Indoor atrium view

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Rainfall showerhead
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Quadruple Room, Shower Only

Standard Quadruple Room, Shower Only

Standard Quadruple Room, Shower Only

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Rainfall showerhead
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, Ocean View

Superior Double Room, Ocean View

Superior Double Room, Ocean View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Rainfall showerhead
Private bathroom
  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room, Bathtub Only

Standard Quadruple Room, Bathtub Only

Standard Quadruple Room, Bathtub Only

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Hairdryer
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Rainfall showerhead
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Rainfall showerhead
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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The price is AU$137
includes taxes & fees
24 Feb - 25 Feb
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About the area

Map
970 No.68 Bo-ai Street, Hualien City, Hualien County, 970

What's nearby

  • Hualien Dongdamen Night Market - 4 min walk
  • Hualien Cultural Creative Industries Park - 5 min walk
  • Pine Garden - 1 min drive
  • Shen An Temple - 3 min drive
  • Tzu Chi Cultural Park - 4 min drive

Getting around

  • Hualien Station - 7 min drive
  • Hualien (HUN) - 14 min drive

Restaurants

  • ‪Three Koalas - ‬2 min walk
  • ‪惠比須餅舖 - ‬2 min walk
  • ‪博愛街黑白切 - ‬1 min walk
  • ‪昭和58 - ‬1 min walk
  • ‪阿美麻糬 - ‬2 min walk

About this property

Arsma Hotel

Upscale hotel near Hualien Dongdamen Night Market
Located close to Hualien Railway Culture Park and Hualien Cultural Creative Industries Park, Arsma Hotel provides a coffee shop/cafe, a playground and an arcade/games room. The on-site restaurant, Arsma Cafe, serves light fare. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Breakfast (surcharge), free bike hire and a round-trip airport shuttle (surcharge)
  • Meeting rooms, a lift and a 24-hour front desk
  • A vending machine, luggage storage and a porter/bellboy
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 126 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with bidets and free toiletries
  • 42-inch LCD TVs with cable channels
  • Fridges, free infant beds and electric kettles

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 9:00 AM to 8:30 PM
  • Train station pick-up and drop-off shuttle (surcharge)

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: TWD 400 for adults and TWD 300 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Arsma Cafe
  • The Shangri-La Restaurant

Things to do

  • Arcade/game room
  • Free bicycle rentals
  • Gym
  • Karaoke
  • Playground

Family friendly

  • Arcade/game room
  • Free cot
  • In-room refrigerator
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: from approximately TWD 400 for adults and from TWD 300 for children
  • Airport shuttle fee: TWD 300 per vehicle (one-way)
  • Airport shuttle fee per child: TWD 300 (one-way), (up to 7 years old)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parking is available on a first-come, first-served basis. Parking reservations are not accepted.
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Property is also known as

Arsma Hotel
Arsma Hotel Hualien
Arsma Hualien
Arsma Hotel Hualien City
Arsma Hualien City
Arsma Hotel Hotel
Arsma Hotel Hualien City
Arsma Hotel Hotel Hualien City

Frequently asked questions

Is Arsma Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Arsma Hotel?

As of 21 Feb 2025, prices found for a 1-night stay for 2 adults at Arsma Hotel on 24 Mar 2025 start from AU$122.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Arsma Hotel?

This hotel doesn't offer parking.

What time is check-in at Arsma Hotel?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Arsma Hotel?

Checkout is at 11:00 AM.

Does Arsma Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of TWD 300 per vehicle applies.

Where is Arsma Hotel located?

Located in Hualien City Centre, this hotel is within a 10-minute walk of Hualien Dongdamen Night Market, Hualien Cultural Creative Industries Park and Hualien Railway Culture Park. Nanbin Park and Pine Garden are also within 1 mi (2 km).

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Arsma Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 477 out of 833 reviews
Rating 8 - Good. 294 out of 833 reviews
Rating 6 - Okay. 45 out of 833 reviews
Rating 4 - Poor. 12 out of 833 reviews
Rating 2 - Terrible. 5 out of 833 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Richard

The hotel is under renovation in some areas. We had a good stay at the hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

QIUPING

It’s a nice hotel in a very good location. The staff are super nice and helpful
Stayed 4 nights in Oct 2024

10/10 Excellent

Cindy

We had a wonderful stay at the hotel! The staff were so welcoming when checking us in and always welling to help. The room was new and clean! We loved the breakfast. A lot of good Taiwanese options. They also offered free afternoon tea and midnight snack. The hotel was within 5 minutes walking distance to night market. Highly recommend!

10/10 Excellent

Jackie Hung Ching

Nice foods, Good service, convenient, clean and comfortable hotel.

10/10 Excellent

John

Staff was most polite and helpful. I enjoyed my stay.
Stayed 2 nights in Dec 2023

8/10 Good

Hueyhwa

Nice place and good service include breakfast n night desert Location is cool and in city
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Wonderful stay
It’s surprisingly good, from friendly staff to great breakfast buffet to nightly snack bar. The proximity to the night market is a big plus. Just a wonderful stay!
Stayed 2 nights in Feb 2023

10/10 Excellent

Winnie

The room is huge and clean!
Stayed 1 night in Mar 2024

10/10 Excellent

Mei Kuan

Room is spacious and clean. Walking distance to Dong Da Men night market. There is a wide variety of choices for breakfast. Strongly recommended place to stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Allison

Great stay - worth it
Very nice stay in the suite with a delicious breakfast. Unfortunately the earthquake cut our stay short, but they were so accommodating and made sure we were taken care of. What a terrifying thing for the staff to navigate - they were wonderful. I fear the hotel had significant damage and hope they will be able to reopen.
Stayed 2 nights in Apr 2024

10/10 Excellent

Elaine

The hotel has exceeded my expectations. It is clean, well maintained and has a good spread of breakfast. It is also very accessible to the night market. Highly recommended. I'll choose this hotel again if i come to Hualien.
Stayed 1 night in Dec 2023

10/10 Excellent

claus

This hotel feels luxurious. The beds are large, the linen looks expensive, and the staff is attentive. Convenient parking underneath hotel
Stayed 1 night in Jul 2023

10/10 Excellent

Patricia

Good Breakfast (wide selection) Short walking distance to Luodong night marke
Stayed 2 nights in Dec 2023

8/10 Good

Kerri

Handy location, friendly staff, fantastic breakfast. The property is getting run down inside, carpets all need replacing as they are a bit smelly, and there is mould on the bathroom ceiling coming through.
Stayed 2 nights in Nov 2023

8/10 Good

??

Good
Stayed 2 nights in Mar 2024

10/10 Excellent

John

Much better than expected. Excellent concierge services
Stayed 1 night in Jul 2022

10/10 Excellent

Dong

Great location with walking distance to the night market and beach. We enjoyed the breakfast. There were a lot of options and it was really great. Kids commented it's one of the best. Also really appreciated that hotel provided the biking service, we had opportunity to bike around. that was nice too. Wish they could tell us that they do provide shuttle service to train station but need lead time.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

service was excellent. Staffers were polite and helpful. Only thing was the carpet was old and worn off. Need upgrade
Stayed 2 nights in Jan 2024

10/10 Excellent

庭泓

宵夜可以更豐富
Stayed 1 night in Mar 2023

6/10 Okay

Lik Hang

Average
Stayed 3 nights in Jul 2023

2/10 Terrible

Tiffany

Liked: Property conditions & facilities
Very dirty. Old. Overpriced.
Stayed 1 night in Feb 2023

8/10 Good

Lin Fang

Air condition control is not user friendly.
Stayed 3 nights in Nov 2023

2/10 Terrible

Roberto

Liked: Property conditions & facilities
Disliked: Cleanliness
The closet in my room smelled as if a dog had relieved itself - pretty awful, I left several days early despite pre-pay. The whole room was dark and smelly, dirty/old carpet, old drapes.
Stayed 4 nights in Apr 2023

10/10 Excellent

Shing Yee

Arsma was one of 6 hotels we booked for this trip, and so far everyone loved Arsma the most, wondering why didn't we stay with them for longer. Check in was swift, and the team was very hospitable The rooms were large and comfortable with all necessary amendments, water pressure to the shower was amazing (perfect for after a long day walking in Tarokko). Breakfast was wonderful as well with lots of local food to try, for coffee drinkers, they provide 2 kinds of coffee - brewed coffee and a pretty decent coffee machine. The supper provided comes in take away container where each room is given 2 vouchers - 1 voucher is entitled for 1 item. I'd say the supper was not for everyone tho I enjoyed it. Didn't manage to check out their other facilities so won't comment on those. All-in-all, Arsma is a great place to stay with reasonable charges. Will recommend and return to this property every time I'm at Hualien.
Stayed 1 night in Oct 2023

10/10 Excellent

Fu Ting

服務良好，買東西方便
Stayed 1 night in Jan 2025