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"If you’re looking for a 24 hour a day spa experience with beautiful mountain scenery, this is for you. My only suggestion would be to make arrangements with the hotel to catch one of their shuttles prior to arriving. "

"Easy checking, staff very friendly, English speaking. Fast lifts, good quality bed & pillows, breakfast was Japanese style & delicious. Would definitely stay again. "

"Great for quick stop near the highway"

"By far the most serene and peaceful experience of my life. I can’t overstate how accommodating the staff is. Our room was upgraded and we had a corner suite of 3 large rooms overlooking the mountains and the river. I was astonished how luxurious the rooms and food are. Each night we had an 8 course meal, each morning a huge breakfast. Honestly, it was too much food - that’s the only complaint I have! I felt terrible wasting even a bite of the exquisite, carefully prepared gourmet food. I will be back to recharge and unwind in the hot springs. This was the highlight of our first 2 week vacation in Japan. I can’t get over how heavenly the property is. And it’s immaculately maintained. Such careful attention from the staff. What a gem. I feel so lucky to have experienced this magical place. "

"Clean room, friendly staffs. Only can be reached by bus though, with limited time frame."

"Beautiful place. "

"We loved everything about it ♥️"

"Great place to stay 良かったです"

"I've used this hotel many times for more than one week at a time, but they never greet me such as "Welcome back!" or "Thank you for using the hotel always." They are always too business like. I hope they are a bit more friendly. The hotel is very comfortable to stay though!"