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The Craiglands Hotel, Sure Hotel Collection by Best Western

3.0 star property
Hotel in Ilkley with 24-hour front desk and restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Craiglands Hotel, Sure Hotel Collection by Best Western

Front of property
Reception
Executive Room, 1 King Bed, Non Smoking
Terrace/patio
Meeting facility

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Pet-friendly
  • Breakfast available
  • Laundry
The price is AU$83
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Portable fan
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Single Beds, Non Smoking

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Portable fan
Separate bedroom
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Portable fan
Separate bedroom
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking (with Sofabed)

Family Room, 1 King Bed, Non Smoking (with Sofabed)

Family Room, 1 King Bed, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Portable fan
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Portable fan
Separate bedroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Portable fan
Separate bedroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
Bar (on property)

The Black Hat

Pet-friendly
Free WiFi
Restaurant
Breakfast available
9.6 out of 10, Exceptional, (156)
The price is AU$145
includes taxes & fees
5 Jan - 6 Jan 2025
The Black Hat
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About the area

Map
Cowpasture Road, West Yorkshire, Ilkley, England, LS29 8RQ

What's nearby

  • The DalesWay - 11 min walk - 1.0 km
  • Bolton Priory - 10 min drive - 11.2 km
  • East Riddlesden Hall - 16 min drive - 17.4 km
  • Salts Mill - 16 min drive - 13.8 km
  • Ilkley Moor - 25 min drive - 21.6 km

Getting around

  • Ilkley Station - 12 min walk
  • Leeds (LBA-Leeds Bradford) - 16 min drive

Restaurants

  • ‪Friends of Ham - ‬12 min walk
  • ‪Domino's Pizza - ‬10 min walk
  • ‪Bar T'at - ‬15 min walk
  • ‪Costa Express - ‬14 min walk
  • ‪Caffè Nero - ‬13 min walk

About this property

The Craiglands Hotel, Sure Hotel Collection by Best Western

Property highlights
Consider a stay at The Craiglands Hotel, Sure Hotel Collection by Best Western and take advantage of a terrace, a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a bar and a conference centre.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • English breakfast (surcharge), express check-out and express check-in
  • Luggage storage, free newspapers and a ballroom
Room features
All 62 rooms have comforts such as laptop-friendly workspaces and separate sitting areas, as well as perks such as late-night room service and free WiFi.
Extra conveniences in all rooms include:
  • Heating and portable fans
  • Hypo-allergenic bedding, sofa beds and rollaway/extra beds (surcharge)
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch LCD TVs with cable channels
  • Separate sitting areas, free infant beds and electric kettles

Languages

English, Hindi, Polish, Romanian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 10 to 12.50 for adults and GBP 6.25 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Free cot
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Portable fan
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10.00 to 12.50 for adults and GBP 6.25 to 10.00 for children
  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Craiglands
Best Western Plus Craiglands Hotel
Craiglands Hotel Ilkley
Craiglands Ilkley
The Craiglands Hotel Ilkley, Yorkshire
Best Western Plus Ilkley Craiglands
Best Western Plus Craiglands
Craiglands Hotel
Best Western Plus Craiglands Hotel Spa
Best Western Plus Ilkley Craiglands Hotel
Best Western Plus Ilkley The Craiglands Hotel Spa
The Craiglands Hotel Sure Hotel Collection by Best Western

Frequently asked questions

Is The Craiglands Hotel, Sure Hotel Collection by Best Western pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of GBP 30.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at The Craiglands Hotel, Sure Hotel Collection by Best Western?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at The Craiglands Hotel, Sure Hotel Collection by Best Western on 5 Jan 2025 start from AU$83.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Craiglands Hotel, Sure Hotel Collection by Best Western?

Self-parking is free at this property.

What time is check-in at The Craiglands Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at The Craiglands Hotel, Sure Hotel Collection by Best Western?

Checkout is at 11 AM.

Where is The Craiglands Hotel, Sure Hotel Collection by Best Western located?

Situated in Ilkley, this hotel is within a 15-minute walk of Ilkley Toy Museum, The DalesWay and Manor House Museum. Ilkley Golf Club and Ilkley Town AFC are also within 3 miles (5 km). Ilkley Station is 12 minutes by foot and Ben Rhydding Station is 23 minutes.

Reviews

7.2

Good

Rating 10 - Excellent. 94 out of 374 reviews" "
Rating 8 - Good. 127 out of 374 reviews" "
Rating 6 - Okay. 76 out of 374 reviews" "
Rating 4 - Poor. 53 out of 374 reviews" "
Rating 2 - Terrible. 24 out of 374 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely breakfast and friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. Very friendly staff
Stayed 1 night in Dec 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a bed for the night close to a Ceroc venue and this place fitted the bill. Fairly grand and would stay again if I'm in the area
Stayed 1 night in Nov 2024

10/10 Excellent

Dawn

Stayed 2 nights in Oct 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, within walking distance of main town centre. Spacious bedroom and friendly, welcoming staff.
Stayed 1 night in Oct 2024

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
Need to update the bathroom. Very odd to not have a shower stall, that is not a stall but a drain in the middle of the shower area. The shower curtain does not go lower to the floor and not the length of the shower area. The sink is to low, near to my knees.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect comfortable hotel
Stayed 1 night in Oct 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
After reading a few bad reviews, plus lots of good reviews I was pleasantly surprised by the hotel, Will stay again
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Stayed 1 night in Sep 2024

10/10 Excellent

Lorraine

Stayed 1 night in Sep 2024

6/10 Okay

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The good and the bad….
We enjoyed our stay very much, except for one glaring issue…the breakfast buffet was a zoo, guests hoarding food, staff being unfriendly and pushy, no food being stocked in the buffet…the young man at the check in was very nice and felt bad, but the older woman on staff was terribly pushy and abusive. It’s too bad because the hotel is nice and the front desk was responsive. Also, our dinner the first night was absolutely delicious!
Stayed 1 night in Sep 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing else to add. Very poor service.
Stayed 1 night in Sep 2024

8/10 Good

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities
This property is set in pleasant surroundings & is conveniently located, only 5 minutes walk from the town. Staff are friendly & rooms are clean & comfortable.
Stayed 2 nights in Sep 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, room comfort
Yorkshire More!
Had a good stay. Hotel was a 10 minute walk to all the facilities the town so had a good choice of bars and restaurants. Arrived on the Monday evening and no food was being served as restaurant was closed. No offer of snacks only basic chips from the restaurant. Room was large and spacious and the hotel is in a very nice spot and we had good views of Ilkley Moor. The bar and restaurant area lack atmosphere and is not appealing so we didn't eat there. In all good value for money for the three days
Stayed 3 nights in Sep 2024

8/10 Good

Karmjeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely grounds but toom look a little dim and tired. Charged for parking on hotel grounds which is disappointing
Stayed 1 night in May 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Miss C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place in a lovely area just down from ilkley moor. The lady on reception was extremely helpful and also let us check in early. Had Bavette steak for dinner and it was excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Shanthi

Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Stayed 1 night in Aug 2024

8/10 Good

Julie

Liked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Adam

Disliked: Staff & service, property conditions & facilities, room comfort
Honestly book somewhere else.
First room we were given had the smell of stale urinne. Only one other room available which was a small dingy room at the rear of the hotel. We booked a double but didn't even get a double bed. We got a three quarters which was uncomfortable. Complained to reception but told the manager doesn't work weekends. Breakfast ok. All in all, really not what you expect from a hotel in 2024. Paid £122 but worth around £38.
Stayed 1 night in Jul 2024

10/10 Excellent

Nicola

Stayed 1 night in Jul 2024

General hotel information

Reasons to Book
Property Cleanliness & Nice Bathroom
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Address
Cowpasture Road, West Yorkshire, Ilkley, England