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The Penz Hotel

3.5 star property
Central hotel connected to a shopping centre in Innsbruck City Centre with a rooftop terrace
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Penz Hotel

Terrace/patio
Bar (on property)
Exterior
Exterior
Interior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Room service
  • Laundry
The price is AU$344
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
TV
Hairdryer
Private bathroom
Minibar
In-room safe
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
TV
Hairdryer
Private bathroom
Minibar
In-room safe
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
TV
Hairdryer
Private bathroom
Minibar
In-room safe
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Double or Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
TV
Hairdryer
Private bathroom
Minibar
In-room safe
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Room

Junior Room

Junior Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
TV
Hairdryer
Private bathroom
Bathrobes
2 bathrooms
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Double or Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
TV
Hairdryer
Private bathroom
Minibar
In-room safe
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
TV
Hairdryer
Private bathroom
Minibar
In-room safe
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Double Room, Balcony, Mountain View | Terrace/patio

Stage 12 Hotel by Penz

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Air conditioning
Gym
Breakfast available
9.2 out of 10, Wonderful, (710)
The price is AU$298
includes taxes & fees
17 Dec - 18 Dec
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About the area

Map
Adolf-Pichler-Platz 3, Innsbruck, Tirol, 6020

What's nearby

  • Maria Theresa Street - 3 min walk - 0.3 km
  • Innsbruck Old Town Christmas Market - 4 min walk - 0.4 km
  • Golden Roof - 5 min walk - 0.4 km
  • Imperial Palace - 5 min walk - 0.5 km
  • Landeskrankenhaus - University Clinics Innsbruck - 13 min walk - 1.2 km

Getting around

  • Innsbruck Central Station - 11 min walk
  • Innsbruck Technik Tram Stop - 12 min drive
  • Innsbruck (INN-Kranebitten) - 13 min drive

Restaurants

  • ‪Hard Rock Cafe - ‬3 min walk
  • ‪Caffeteria-Weinbar Magistrat - ‬3 min walk
  • ‪Cafe & Pub Hokuspokus - ‬1 min walk
  • ‪Thai-Li-Ba GmbH - ‬1 min walk
  • ‪Orangerie - ‬2 min walk

About this property

The Penz Hotel

Hotel located in Innsbruck City Centre
Consider a stay at The Penz Hotel and take advantage of a rooftop terrace, dry cleaning/laundry services and a bar. In addition to a business centre, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • An electric car charging station, luggage storage and a 24-hour front desk
  • Tour/ticket information, a lift and a front desk safe
  • Guest reviews speak highly of the helpful staff and location
Room features
All 92 rooms include comforts such as air conditioning and separate sitting areas, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Baths and hairdryers
  • Separate sitting areas, daily housekeeping and desks

Languages

English, French, German, Italian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (EUR 16 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; EUR 25 per person
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per night.
Cots (infant beds) are available for EUR 30.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Airport shuttle fee: EUR 20 per vehicle (one-way)
  • Covered self-parking fee: EUR 16 per day (in/out privileges)
  • Crib (infant bed) fee: EUR 30.0 per day
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Hotel Penz
Penz Hotel
Penz Hotel Innsbruck
Penz Innsbruck
The Penz Hotel Hotel
The Penz Hotel Innsbruck
The Penz Hotel Hotel Innsbruck

Frequently asked questions

Is The Penz Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Penz Hotel?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at The Penz Hotel on 8 Dec 2024 start from AU$337.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Penz Hotel?

Self-parking is available for EUR 16 per day.

What time is check-in at The Penz Hotel?

Check-in start time: 3 PM; check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at The Penz Hotel?

Checkout is at 11 AM.

Does The Penz Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 20 per vehicle applies.

Where is The Penz Hotel located?

Located in Innsbruck City Centre, this hotel is within a 5-minute walk of Maria Theresa Street, Anna's Column and Innsbruck Market Hall. Ottoburg and City Tower are also within 5 minutes. Innsbruck Central Station is 11 minutes by foot and Innsbruck (IOB-Innsbruck Central Train Station) is 12 minutes.

The Penz Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 360 out of 535 reviews" "
Rating 8 - Good. 141 out of 535 reviews" "
Rating 6 - Okay. 22 out of 535 reviews" "
Rating 4 - Poor. 8 out of 535 reviews" "
Rating 2 - Terrible. 4 out of 535 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t think words give this place justice. Absolutely wonderful and the staff is very friendly and helpful. Everything was great
Stayed 1 night in Nov 2024

10/10 Excellent

Monica, West Grove

Stayed 4 nights in Sep 2024

10/10 Excellent

Dawn, Keighley

Travelled with partner
Liked: Cleanliness, staff & service
Breakfast very good lots of choice Room clean nice view and big windows Need tea coffee facilities in room Bathroom light very bright
Stayed 3 nights in Oct 2024

10/10 Excellent

Laurel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool, modern facade made of all glass with a beautiful view of the city from the rooftop bar and restaurant area. There was a chill but upscale vibe that was very comfortable. The women that helped us when we checked-in was professional and very welcoming. Our room was not huge but spacious enough for the three of us, as I was traveling with my parents. The wood paneling that adorns each room adds warm to the modern aestectic. I cannot comment on the breakfast because I was too full from the previous night"s dinner to partake. Last, the room and the hotel in general was very clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Matt

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent stay at the Penz Hotel. The property is posh, clean, and conveniently located in Innsbruck town center and only a 10-15 minute walk from Central Station. The staff are all very nice, particularly the staff at the 5th floor bar (shout out to Greg) which is cozy, has a great selection of cocktails and nice views. The daily breakfasts are fantastic and definitely worth the additional cost - big bang for your buck. If we return to Innsbruck we will absolutely stay at the Penz Hotel again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice- I highly recommend especially for a quick stay, as it is clean, comfortable and convenient. The staff were wonderful! So helpful and efficient. Innsbruck is spectacular - the Penz is great!
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! We have stayed here before. Easy parking,clean room,friendly staff and a lot of eating options very close to the hotel. This hotel has the best Breakfast Buffet of any hotel that we have ever stayed at in Europe!!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Brad, Kitchener

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking directly under hotel
Stayed 1 night in Sep 2024

10/10 Excellent

ross

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great experience!
Stayed 4 nights in Aug 2024

10/10 Excellent

GERMAN, BOGOTA DC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled with my partner and stayed one night at The Penz Hotel. Liked: Beautiful, elegant and very well designed property. Spacious and comfortable rooms with amazing views to Nordkette mountains. Kind and friendly staff, a special recognition to front desk staff. Excellent breakfast, many options, and exquisite food. Didn’t like: As an Expedia Gold Member didn’t get any extra perks.
Stayed 1 night in Jul 2024

8/10 Good

Kristen, longmont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located
Stayed 1 night in Aug 2024

6/10 Okay

michael

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Less than impressed
Stayed here twice now, and it has not improved. Lumpy foam pillows, not feather. Loud LOUD streets below. Rooftop Bar American ran out of appetizer plates at 6pm on a Friday night !? Breakfast offering has been significantly reduced for the worse, used to rave about their breakfast and now it is below average. At premium rates we expected much much more. The parking garage is under construction and they managed that OK, but we will stay elsewhere when visiting Innsbruck next time.
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality hotel in a great location with great bar!
Absolutely loved our stay at The Penz. The staff were incredibly friendly and efficient, the hotel is modern and in great condition, and the location couldn’t be better being just a short walk from the Old Town. The rooftop bar is fantastic, with a quality selection of drinks and a great ambience. Some very minor criticism; - despite having a good sized restaurant which serves breakfast for guests, the hotel does not offer food in the evening. This seems a missed opportunity given the great setting on the top floor. - the room design has some annoying quirks. Our bathroom had a fully transparent window (above head height) which means when you turn the bathroom light on it lights the *whole* bedroom. Very annoying if someone gets up in the night! - the minibar is a great feature, but it has a transparent door with a light that is permanently on. This means the corner of the bedroom has a permanent “night light” which illuminates the room and can’t be turned off I’m not going to score the hotel down for these points but wanted to include them in the review so they can be considered in future plans and room design. Otherwise a brilliant stay!!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good location, staff were friendly and breakfast was excellent.
Stayed 2 nights in Jul 2024

10/10 Excellent

Benjamin, Lafayette

Stayed 1 night in Jul 2024

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very comfortable stay. Bedding was very nice and the staff were all very friendly and helpful
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Patrick, LAKEWOOD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, walkable to Old Town and other attractions. Roof Top bar was a pleasant surprise
Stayed 2 nights in Jul 2024

6/10 Okay

carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Maybe not a summer hotel
Really hot in room despite AC on high also construction noise not great. Cool hotel. Well run… just maybe not a great visit in heat of summer.
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Travelled with family
was the best we had during our entire vacation in Europe.
Stayed 2 nights in Jul 2024

8/10 Good

James

Stayed 2 nights in Jun 2024

10/10 Excellent

Trevor, Kamloops

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely fantastic accommodation option in the heart of Innsbruck. The old town and town square are less than one block away, yet the rooms are super quiet. Very clean, friendly staff, great rooms. Amazing breakfast on site. Absolutely perfect. Would recommend to anyone going to Innsbruck!
Stayed 1 night in Jun 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern
Modern hotel in a historic city.
Stayed 1 night in Jun 2024