Azul Ixtapa Grand All Inclusive Suites & Spa

4.5 star property
Luxury property on the beach, with 3 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Azul Ixtapa Grand All Inclusive Suites & Spa

3 outdoor pools, pool umbrellas
Balcony
Lobby
Exterior
Minibar, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • All-inclusive
  • Pool
  • Room service
  • 24/7 front desk
The price is AU$542
includes taxes & fees
14 Jan - 15 Jan 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

Luxury Suite

Highlights

Balcony or patio
Private indoor hot tub
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Hairdryer
Rainfall showerhead
  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Luxury Room

Highlights

Balcony or patio
Private indoor hot tub
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Hairdryer
Rainfall showerhead
  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Master Suite One Bedroom

Highlights

Balcony or patio
Private indoor hot tub
Air conditioning
LCD TV
Separate bedroom
Hairdryer
Rainfall showerhead
Bathrobes
  • 126 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Room Standard With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room Superior With View

  • Sleeps 3
  • 1 King Bed
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About the area

Map
Paseo Punta Ixtapa, Lote 2, Zona Hotelera II, Ixtapa, GRO, 40880

What's nearby

  • Linda Beach - 8 min walk - 0.7 km
  • Varadero Beach - 9 min walk - 0.8 km
  • Ixtapa Island - 9 min walk - 0.8 km
  • Quieta Beach - 19 min walk - 1.6 km
  • El Palmar Beach - 15 min drive - 7.7 km

Getting around

  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 42 min drive

Restaurants

  • ‪El Encanto Restaurant | Club Med - ‬10 min walk
  • ‪Bambu y Sakura - ‬6 min walk
  • ‪La Estrella Bar | Club Med - ‬10 min walk
  • ‪Oyster Bar - ‬5 min walk
  • ‪Costa Azul - ‬5 min walk

About this property

Azul Ixtapa Grand All Inclusive Suites & Spa

Luxury all-inclusive property connected to the convention centre
You can look forward to 2 poolside bars, a swim-up bar and a terrace at Azul Ixtapa Grand All Inclusive Suites & Spa. With a beachfront location, sailing and kayaking, this property is the perfect place to soak up some sun. Indulge in a hot stone massage, a body scrub and a facial at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Mexican cuisine. Pilates classes and fitness classes are offered at the gym; other things to do include volleyball and archery. Free WiFi in public areas is available to all guests, along with shopping on-site and mini golf.
Other perks include:
  • 3 outdoor pools with pool umbrellas and a swim-up bar
  • Free self-parking
  • Tennis courts, a billiards/pool table and meeting rooms
  • A banquet hall, massage treatment rooms and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 323 rooms feature comforts such as private indoor hot tubs and laptop-compatible safes, as well as thoughtful touches such as air conditioning and WiFi.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 37-inch LCD TVs with cable channels
  • Balconies or patios, free tea bags/instant coffee and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
Dining availability limited at one or more venues
Limited gourmet or à la carte dining

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 150 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Acqua
  • Bambu y Sakura
  • Flor de Agave
  • Olivo y Vid

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Sailing
  • Shopping
  • Table tennis
  • Tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 1249 per pet, per night
Welcoming dogs only
Food and water bowls, an off-lead area, pet-sitting services and pet-grooming services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for in-room wireless Internet: MXN 150 per day (rates may vary)
  • Pet fee: MXN 1249 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Azul Grand All Inclusive Suites
Azul Grand Suites
Azul Ixtapa Grand
Azul Ixtapa Grand All Inclusive
Azul Ixtapa Grand All Inclusive Suites
Azul Ixtapa Grand Suites
Ixtapa Grand Azul
Azul Ixtapa Grand All Inclusive Suites All-inclusive property
Azul Grand All Inclusive Suites All-inclusive property
Azul Ixtapa Grand All Inclusive Suites Spa
Azul Grand Inclusive Suites
Azul Ixtapa Grand All Inclusive Suites Spa
Azul Ixtapa Grand All Inclusive Suites & Spa Ixtapa

Frequently asked questions

Does Azul Ixtapa Grand All Inclusive Suites & Spa have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Azul Ixtapa Grand All Inclusive Suites & Spa?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Azul Ixtapa Grand All Inclusive Suites & Spa on 14 Jan 2025 start from AU$541.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Azul Ixtapa Grand All Inclusive Suites & Spa pet-friendly?

Yes, dogs are allowed at this property. There's a fee of MXN 1249 per pet, per night.

How much is parking at Azul Ixtapa Grand All Inclusive Suites & Spa?

Self-parking is free at this property.

What time is check-in at Azul Ixtapa Grand All Inclusive Suites & Spa?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Azul Ixtapa Grand All Inclusive Suites & Spa?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Azul Ixtapa Grand All Inclusive Suites & Spa?

Yes, the property is all-inclusive.

Where is Azul Ixtapa Grand All Inclusive Suites & Spa located?

Located in Ixtapa, this beachfront property is connected to the convention centre and within a 10-minute walk of Playa Azul Grand, Playa Carey and Sacrificio Beach. Linda Beach and Varadero Beach are also within 10 minutes.

Reviews

8.8

Excellent

Rating 10 - Excellent. 591 out of 1007 reviews" "
Rating 8 - Good. 245 out of 1007 reviews" "
Rating 6 - Okay. 104 out of 1007 reviews" "
Rating 4 - Poor. 40 out of 1007 reviews" "
Rating 2 - Terrible. 27 out of 1007 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Eduardo

Stayed 6 nights in Nov 2024

10/10 Excellent

Laquita sade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful and relaxing. A great start to me and my cousin holiday vacation.
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

4/10 Poor

natyelli

Stayed 7 nights in Nov 2024

4/10 Poor

Jorge

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

BEVERLEY, Langley

Travelled with partner
Dogs are welcome now which is a nice touch...but when you get several in the buffet and they start barking IT IS NOT A GOOD IDEA. Some of the servers are welcoming and helpful but most have no English and it is frustrating tryi g to get information. Aqua fitness continues to start late and finish esrly. The instructor continually looks at her wtch..not impressed.barking
Stayed 2 nights in Dec 2024

6/10 Okay

BEVERLEY

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Aqua fit is a lark. The time to start is not 12noon as advertised. The gals star 12:10 ish if they show up at all.
Stayed 1 night in Dec 2024

8/10 Good

Julia

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 4 nights in Nov 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Good size rooms food was good and plentiful
Stayed 1 night in Sep 2024

10/10 Excellent

Marilyn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The infinity pool needs to be changed back to adults only. Have no idea why small children in floaties are allowed in an infinity pool. Very difficult for adults with mobility issues to enter the pool because if all the children playing in the shallow area and on the stairs. This really needs to be remedied.
Stayed 11 nights in Nov 2024

10/10 Excellent

Griselda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great couples place to stay! The food could be better, but the drinks are worth it.
Stayed 4 nights in Nov 2024

8/10 Good

Cheryl Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Masoud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, the view is incredible, food was delicious, activities and shows were great, kayaking to the island and sailing are also included, maybe they can add an air hockey table to the family room and a room for teenagers with video games, overall great vacation!
Stayed 4 nights in Nov 2024

6/10 Okay

Nellie

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
They tried to upgrade my room. I didn’t pay extra. So I was put in a room that smelled like mold.
Stayed 4 nights in Nov 2024

4/10 Poor

Thomas, Fountain Valley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Spacious, quiet rooms, excellent gym and friendly staff. Sub-standard buffet with stale waffles, dry eggs an no bacon, tiny beach, no evening entertainment and isolated with nothing within walking distance. Issue with check-in that made us pay 200 pesos per night for Wi-Fi that was supposed to be included per their website. Bad way to begin our stay.
Stayed 3 nights in Nov 2024

6/10 Okay

Vanessa

Stayed 3 nights in Oct 2024

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the Azul Grand Hotel for 5 nights and 6 days Check in was straight forward, they did put us in a double bed instead of 1 king like I selected in Expedia, they informed there was no rooms available had to wait one day for us to switch rooms, they also tried to upsell us on premium wifi and the master suite, but the hotel had wifi ready for every inch of the hotel🤔 Room was clean and great only had one issue with the jacuzzi not working maintenance had to come in and repair the water pump, other then that room was great and the view was incredible, btw almost nothing included in the room just basic shampoo and soap, bring your own tooth paste, tooth brush etc. They did have a store downstairs that sold everything for a good price. Food was amazing, the buffet was tasty and had different options everyday we loved the 3 specialty restaurants food was very good. Drinks were kind of watered down not too sure how much alcohol they put in. Spa was nice and had decent prices, we did a masaje and facial for 160$ for two people. They had a sauna and an ice bath, which was a nice touch. Overall compared to other all inclusive resorts I been in (Cancun,Playa de carmen, Puerto Vallarta) Grand Azul was a good value for what you get everyone was so nice and friendly.
Stayed 5 nights in Nov 2024

6/10 Okay

Thaylin Leanne

Liked: Cleanliness
This is the 4th time we have stayed here, with a large gap during Covid of course. Things seem to have changed from customer-focused, to money-grabbing practices towards repeat non-local guests. Dining staff at the buffet, restaurants and pools were great, however, with check-out procedures never once explained to us and certainly handled differently than our last stays at Azul Grand, we were forced to pay $1,400 pesos at 2PM even though we vacated our guest room at check out time of noon. We stayed in the cool of our friends room until it was time for a taxi to the airport at which time we were accused of staying late in our room. The resort is far from busy, and even though we did not even arrive to stay until a full 48 hours after we were due to check in, thanks to a failed Westjet Connection, the Supervisor on Duty Saturday Yazael literally demanded we pay this ridiculous late fee.
Stayed 7 nights in Nov 2024

10/10 Excellent

Holger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, hospitality was amazing. Lots of activities at the resort. The view is amazing.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ricardo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel food was one of the best food for buffet style that I ever experienced
Stayed 3 nights in Oct 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente propiedad
Stayed 3 nights in Oct 2024

8/10 Good

Christy

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Edgar

Stayed 2 nights in Sep 2024

8/10 Good

RON

Travelled with family
Liked: Cleanliness, staff & service, amenities
The rooms had unobstructed ocean view. Very clean and tidy rooms, super friendly staff. One thing we found annoying was that the elevators seem to take a long time to reach our floor. One of the activities at the resort is mountain biking, Vladimir our guide did a great job on the 13’s km ciclopista(bike trail) near the resort through the jungle. Strongly recommend it overall a great experience.
Stayed 2 nights in Sep 2024