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Fairmont Jakarta

5.0 star property
Luxury hotel connected to a shopping centre in Jakarta with 10 restaurants

Photo gallery for Fairmont Jakarta

Outdoor pool, free pool cabanas, pool umbrellas
Property video
Exterior
1 bedroom, premium bedding, minibar, in-room safe
Fairmont, Signature Suite, 2 Bedrooms

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Parking available
  • Parking included
The current price is AU$265
includes taxes & fees
12 July - 13 July

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Suite, 2 Bedrooms (Sky Suite)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Bedrooms (Sky Suite)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
Flat-screen TV
Premium bedding
  • 113 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Fairmont Gold, Club Suite, 1 Double Bed

1 bedroom, premium bedding, minibar, in-room safe

Fairmont Gold, Club Suite, 1 Double Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
Flat-screen TV
Premium bedding
  • 113 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Fairmont Gold, Club Room, 2 Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

Fairmont Gold, Club Room, 2 Queen Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Designer toiletries
  • 49 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Sky Suite)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom (Sky Suite)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
Flat-screen TV
Premium bedding
  • 85 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 303 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Fairmont, Suite

Fairmont, Suite

Fairmont, Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
Flat-screen TV
Premium bedding
  • 113 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Designer toiletries
  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont, Room, 2 Double Beds

1 bedroom, premium bedding, minibar, in-room safe

Fairmont, Room, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Designer toiletries
  • 49 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont Gold, Room, 2 Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

Fairmont Gold, Room, 2 Queen Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Designer toiletries
  • 49 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Designer toiletries
  • 69 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont Gold, Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Fairmont Gold, Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Designer toiletries
  • 49 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold King, Room

1 bedroom, premium bedding, minibar, in-room safe

Fairmont Gold King, Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Designer toiletries
  • 49 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Fairmont Gold, Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, minibar, in-room safe

Fairmont Gold, Suite, 1 King Bed with Sofa bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
Flat-screen TV
Premium bedding
  • 113 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Fairmont Gold, Room, 2 Double Beds

1 bedroom, premium bedding, minibar, in-room safe

Fairmont Gold, Room, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Designer toiletries
  • 49 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room

1 bedroom, premium bedding, minibar, in-room safe

Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Designer toiletries
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Designer toiletries
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont, Signature Suite, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Fairmont, Signature Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
Flat-screen TV
Premium bedding
  • 129 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Fairmont, Signature Suite, 2 Bedrooms

Fairmont, Signature Suite, 2 Bedrooms

Fairmont, Signature Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
Flat-screen TV
Premium bedding
  • 172 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Fairmont, Room, 1 King Bed

Fairmont, Room, 1 King Bed

Fairmont, Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Designer toiletries
  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Smoking (Sky Suite)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Bedrooms, Smoking (Sky Suite)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
Flat-screen TV
Premium bedding
  • 128 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite (Sky)

1 bedroom, premium bedding, minibar, in-room safe

Suite (Sky)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
Flat-screen TV
Premium bedding
  • 85 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
Jl. Asia Afrika No.8, Gelora Bung Karno, Jakarta, Jakarta, 10270

What's nearby

  • Plaza Senayan - 2 min walk - 0.2 km
  • Gelora Bung Karno Stadium - 11 min walk - 1.0 km
  • Blok M Square - 3 min drive - 2.8 km
  • Grand Indonesia - 5 min drive - 5.0 km
  • Central Park Mall - 6 min drive - 6.3 km

Getting around

  • Jakarta Kebayoran Station - 5 min drive
  • Senayan MRT Station - 13 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 41 min drive

Restaurants

  • ‪REMBOELAN Indonesian Soulfood - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪UNION at Plaza Senayan - ‬2 min walk
  • ‪Spectrum - ‬6 min walk
  • ‪Unacho - ‬3 min walk

About this property

Fairmont Jakarta

Luxury eco-certified hotel near Plaza Senayan
Located close to Gelora Bung Karno Stadium and Blok M Square, Fairmont Jakarta provides an adjacent golf course, a poolside bar and a terrace. Get out on the links at this hotel and enjoy amenities such as a restaurant with golf course views. Treat yourself to aromatherapy, a sports massage or a body treatment at Fairmont Spa, the on-site spa. At the 10 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Free in-room WiFi is available to all guests, along with an art gallery on-site and a shopping centre on-site.
Additional perks include:
  • An outdoor pool and a children's pool, with free cabanas, sunloungers and pool umbrellas
  • Free self-parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), free bike hire and a round-trip airport shuttle (surcharge)
  • Express check-out, express check-in and concierge services
Room features
All 488 rooms include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Rainfall showers, designer toiletries and deep-soaking baths
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and free infant beds

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Indonesian, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (USD 20 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 21 for adults and USD 10.50 for children
  • 10 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • 1945 Restaurant
  • K22
  • Peacock Lounge
  • Spectrum
  • VIEW Restaurant

Things to do

  • 27-hole adjacent golf course
  • Art gallery
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 12 meeting rooms
  • Business centre
  • Conference centre (37,674 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • In a state park
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 32 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 12:30 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 21 for adults and from USD 10.5 for children
  • Airport shuttle fee: USD 30 per vehicle (return)
  • Valet parking fee: USD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Fairmont Jakarta Hotel
Fairmont Jakarta
Fairmont Jakarta Hotel
Fairmont Jakarta Jakarta
Fairmont Jakarta Hotel Jakarta

Frequently asked questions

Does Fairmont Jakarta have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Fairmont Jakarta?

As of 15 June 2025, prices found for a 1-night stay for 2 adults at Fairmont Jakarta on 12 July 2025 start from AU$265.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fairmont Jakarta pet-friendly?

No, pets are not allowed at this property.

How much is parking at Fairmont Jakarta?

Self-parking is free at this property.

What time is check-in at Fairmont Jakarta?

Check-in start time: 2 PM; check-in end time: 12:30 PM.

What time is check-out at Fairmont Jakarta?

Checkout is at noon.

Does Fairmont Jakarta provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per vehicle applies.

Where is Fairmont Jakarta located?

Located in the heart of Jakarta, this luxury hotel is within a 15-minute walk of Plaza Senayan and Gelora Bung Karno Stadium. Blok M Square and Grand Indonesia are also within 6 mi (10 km). Senayan MRT Station is 13 minutes by foot and Istora MRT Station is 19 minutes.

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Fairmont Jakarta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 214 out of 295 reviews
Rating 8 - Good. 59 out of 295 reviews
Rating 6 - Okay. 12 out of 295 reviews
Rating 4 - Poor. 4 out of 295 reviews
Rating 2 - Terrible. 6 out of 295 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff members were friendly.
Stayed 4 nights in Apr 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend the Fairmont Hotel Jakarta. Its location is within walking distance of shopping malls and just a 15-minute walk to the Indonesia Arena. The staff is amazing and incredibly helpful. I especially enjoyed the breakfast, thanks to Ms. Ary and her team!
Stayed 4 nights in Apr 2025

10/10 Excellent

Katharina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfectly clean, staff was incredibly friendly and helpful!
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel near Bung Karno
Stayed 7 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Great Service , comfy bed and pillows
Stayed 1 night in Aug 2024

10/10 Excellent

Louis Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent in every area. K22 open air bar on 22nd floor has great view of Jakarta. Easy walk to shopping mall. Gym and pool are very nice.
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Amazing stay. Staff were friendly and helpful, great selection at buffet breakfast
Stayed 2 nights in Nov 2022

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Amazing clean hotel
Stayed 6 nights in May 2023

10/10 Excellent

roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch property and staff
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet and convenient location to many restaurants and two shopping malls…
Stayed 4 nights in Nov 2023

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful staff, hotel everything superb
Stayed -5 nights in Sep 2022

10/10 Excellent

Michael

Best location - quiet and convenient!
Stayed 3 nights in Jun 2023

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Location is very convenient for shopping and restaurants in Plaza Senayan.
Stayed 3 nights in Jun 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and convenient.
Stayed 3 nights in Feb 2024

10/10 Excellent

Dr. Mohd Noor Akmal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is top notch
Stayed 4 nights in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice one but kind of old, with a very limited choice for breakfast items…
Stayed 3 nights in Nov 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family staycation

Four of us stayed in the Suite with extra bed. Overall the facilities and amenities in the room were great especially the under ground direct access to the Plaza Senayan mall, and it was just next to the GBK sports park. The only disappointment was that we had to wait 2.5 hours since we checked in for our room to be ready. But the Reception staff was kind to offer a very late check out to help console us. Breakfast experience was also great.
Stayed 1 night in Apr 2024

10/10 Excellent

Sang don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind
Stayed 4 nights in Nov 2023

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
This is my second time to stay at Fairmont Jakarta and, as usual, I was not disappointed. The rooms are big and drinking water is aplenty. The staff is courteous and polite. The hotel is connected to the Plaza Senayan mall where shops and restaurants are many. Cross the street and Senayan City mall is another place with more shops and restaurants.
Stayed 6 nights in Sep 2023

10/10 Excellent

JOSE RAMON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed an extended stay at the Fairmont very recently to watch our son’s team compete at the ASEAN Football competition. Loved everything about the hotel. The premises were clean, food was excellent in all the outlets including room service and the staff, accommodating. Location was right across one of the stadiums used for the games. Will stay here again should I return to Jakarta.
Stayed 6 nights in Jun 2022

10/10 Excellent

AGNES, Petaling Jaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in Senayan ideal location for business travelers, the hotel is clean and provides great hospitality.The hotel duty manager Adrian is very helpful and follow through matters.The staffs were very helpful.
 Overall experience was awesome. I'll return to this hotel again during my next business visit knowing that they are efficient and meet my requirements.
Stayed 4 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Business Trip

I wanted to take a moment to express my utmost satisfaction and appreciation for the exceptional experience I had during my recent stay at your hotel. From the moment I walked through the doors, I was greeted with warmth and professionalism, setting the tone for a truly remarkable stay. I had a fantastic stay at Fairmont Jakarta. The staff was friendly, the room was comfortable, and the service was impeccable. I highly recommend it!
Stayed 10 nights in May 2023

8/10 Good

Min Chiou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 4 nights in Mar 2024

10/10 Excellent

Savoy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at The Fairmont and fortunately they've mantained their high quality of service. Our room was spacious and in excellent condition. The staff are warm and polite without being intrusive. Breakfast buffet has a vgood choice of local and international dishes. Just a tip tho, be patient at the reception desk. Some guests take a v long time to check-in or out. When they are busy you may wait awhile. Jakarta Fairmont is a luxury hotel in a nice neighborhood. Highly recommended.
Stayed 7 nights in Dec 2023

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort

Super late check in

This is the second time I stayed in this hotel. And in both times we have to wait until 4pm to get our room. Extra bed was said to be sold out when I check in before 1 pm. And yes, 3 hrs waiting is no joke. If you need to rest early dont choose this hotel. There are plenty other hotels.
Stayed 1 night in Mar 2023