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Grand Mercure Jakarta Kemayoran

5.0 star property
Luxury hotel connected to a shopping centre in Jakarta with a full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Grand Mercure Jakarta Kemayoran

Indoor pool, outdoor pool
Exterior
Executive Suite, 1 King Bed
Breakfast, lunch, dinner served; international cuisine, garden views
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
The price is AU$121
Price available on 10/11/2024

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Fridge
TV
Ceiling fan
Eco-friendly toiletries
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Fridge
TV
Ceiling fan
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Fridge
TV
Ceiling fan
Eco-friendly toiletries
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Single Beds

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Fridge
TV
Separate bedroom
Ceiling fan
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Fridge
TV
Separate bedroom
Ceiling fan
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Fridge
TV
Ceiling fan
Eco-friendly toiletries
  • 34 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Business Suite, 1 King Bed

Business Suite, 1 King Bed

Business Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Fridge
TV
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Fridge
TV
  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Fridge
TV
Ceiling fan
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Jl H Benyamin Sueb Kav B-6, Superblok Mega Kemayoran, Jakarta, Central Jakarta, 10610

What's nearby

  • Jakarta International Expo - 15 min walk
  • Pasar Baru - 17 min walk
  • Istiqlal Mosque - 5 min drive
  • Mangga Dua Square - 6 min drive
  • National Monument - 8 min drive

Getting around

  • Pulomas LRT Station - 9 min drive
  • Jakarta Kemayoran Station - 18 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 39 min drive

Restaurants

  • ‪Food Court MGK - ‬2 min walk
  • ‪Tokyo Belly - ‬13 min walk
  • ‪Warung Kopi Bubung - ‬11 min walk
  • ‪Fore Coffee - ‬13 min walk
  • ‪Bakso Lapangan Tembak Senayan - ‬1 min walk

About this property

Grand Mercure Jakarta Kemayoran

Luxury hotel near Jakarta International Expo
Located close to ITC Cempaka Mas and Mangga Dua Square, Grand Mercure Jakarta Kemayoran provides an adjacent golf course, an airport shuttle and a poolside bar. Treat yourself to a massage at the on-site spa. The on-site international cuisine restaurant, Catappa Restaurant, offers breakfast, brunch, lunch, dinner and garden views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a free daily manager's reception and a terrace.
You'll also find perks such as:
  • An indoor pool and an outdoor pool
  • Free self-parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), a free local area shuttle and motorhome/coach/lorry parking
  • A vegetable garden, a front desk safe and meeting rooms
Room features
All 505 rooms boast comforts, such as 24-hour room service and fireplaces, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries and hairdryers
  • TVs with premium channels
  • Fridges, coffee/tea makers and ceiling fans

Languages

Arabic, Chinese (Mandarin), English, French, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Area shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Valet parking on site (IDR 35,000 per stay)
  • RV/bus/lorry parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: IDR 165,000 for adults and IDR 99,825 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Catappa Restaurant
  • Plumeria Lounge

Family friendly

  • Children's pool
  • Free area shuttle
  • Free babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 27 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fireplace
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 165000 for adults and from IDR 99825 for children
  • Airport shuttle fee: IDR 300000 per vehicle (one way)
  • Valet parking fee: IDR 35000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Mercure Jakarta Kemayoran Hotel
Grand Mercure Kemayoran Hotel
Grand Mercure Jakarta Kemayoran
Grand Mercure Kemayoran
Grand Mercure Jakarta Kemayoran (opening October 2015)
Mercure Jakarta Kemayoran
Grand Mercure Jakarta Kemayoran Hotel
Grand Mercure Jakarta Kemayoran Jakarta
Grand Mercure Jakarta Kemayoran Hotel Jakarta

Frequently asked questions

Does Grand Mercure Jakarta Kemayoran have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

How much does it cost to stay at Grand Mercure Jakarta Kemayoran?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Mercure Jakarta Kemayoran on 10 Nov 2024 start from AU$121.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Mercure Jakarta Kemayoran pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Mercure Jakarta Kemayoran?

Self-parking is free at this property.

What time is check-in at Grand Mercure Jakarta Kemayoran?

Check-in begins at 2:00 PM. Late check-in is available from 12:30 PM to noon.

What time is check-out at Grand Mercure Jakarta Kemayoran?

Checkout is at noon.

Does Grand Mercure Jakarta Kemayoran provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 300000 per vehicle applies.

Where is Grand Mercure Jakarta Kemayoran located?

Located in Central Jakarta, this luxury hotel is 0.8 mi (1.3 km) from Jakarta International Expo, and within 3 mi (5 km) of Mangga Dua Square and ITC Cempaka Mas. Jakarta History Museum is 4.9 mi (7.8 km) away. Jakarta Kemayoran Station is 18 minutes by foot and Jakarta Rajawali Station is 24 minutes.

Grand Mercure Jakarta Kemayoran Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 200 out of 406 reviews" "
Rating 8 - Good. 146 out of 406 reviews" "
Rating 6 - Okay. 32 out of 406 reviews" "
Rating 4 - Poor. 17 out of 406 reviews" "
Rating 2 - Terrible. 11 out of 406 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

MAN MAN JOULES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing can do around the place
Stayed 2 nights in Aug 2024

4/10 Poor

Ryan

Business traveller
Disliked: Cleanliness, staff & service
Hotel contacted to rush for check in before 6pm even-though my booking is confirmed via expedia. Check-in me smoking room where I booked non-smoking and the whole room is very smelly. I was greeted with small Cockroaches
Stayed 1 night in Aug 2024

10/10 Excellent

WING YAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Mar 2024

4/10 Poor

MOHD ASWADI

Business traveller
Disliked: Room comfort
Place not for me. Sorry. Bad experience.
Poor and late receptionist service. Check in is late. Giving wrong room. Change room and charge extra to customer.
Stayed 3 nights in May 2024

8/10 Good

Jozsef

Stayed 1 night in Apr 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful architecture, excellent breakfasts. A bit of wear and tear on the rooms, but not a problem. Excellent value.
Stayed 3 nights in Apr 2024

6/10 Okay

Kok Chor

Business traveller
Disliked: Staff & service
Check in counter staff was half day dreaming. Don't know what they ask? Make mistakes. Ask me to rate my stay in hotel even before I checked in. The staff cannot recognise her guest. Check out the same too, never close my pending deposits, I must remind her. Address my surname but spoke to me in Bahasa, no initiative, slow like sloth, no energy, lack of zeal to serve... Probably they blame it on their fasting. Breakfast almost empty at 0830am., never replenish food, coffee machine is half working, can only grind and prepare quarter cup of coffee.
Stayed 2 nights in Mar 2024

6/10 Okay

Arthur A T

Disliked: Cleanliness, staff & service, room comfort
Tired and Bored hotel staff
Stayed 2 nights in Mar 2024

6/10 Okay

Alok, Charlotte

Business traveller
Liked: Cleanliness, staff & service, amenities
Service levels could be improved. Gym area a bit run down too
Stayed 1 night in Mar 2024

2/10 Terrible

adam

Business traveller
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I had a room facing the main road in front of the hotel. There is virtually no soundproofing to keep out external noise, and the constant noise of motorcycles that sound like helicopters taking off meant that it was impossible to get a good nights sleep. At 3am the noise level inside my room regularly exceeded 80 db. In addition there is an enormous amount of noise in the corridors of the hotel at the weekend when all the drunk guests leave the karaoke bars downstairs, finally, both the in room fridge and air conditioning made so much noise it was impossible to sleep without unplugging or turning them off. If you like to actually sleep at night, I would avoid this hotel. Breakfast was ok.
Stayed 2 nights in Mar 2024

6/10 Okay

Sarah, Fishers Landing

Business traveller
Liked: Staff & service, property conditions & facilities
Overall, the stay was average. The towels are well used, the vacuum was not run everyday, the lights flickered constantly.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

David

Stayed 2 nights in Feb 2024

8/10 Good

David

Travelled with family
Liked: Amenities
The staff is good . Only thing is , we booked supposed to be a week after but due to emergency, my father in law died , they don’t want to refund , hope at least there’s some consideration when it comes to this situation.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jawad, Noaim

Stayed 6 nights in Dec 2023

2/10 Terrible

Kok Chor

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When I checkedin, front counter confirmed that my room is smoking free and singled king side bed with 1 person for breakfast. When I walked into room#1809, it turned up to be a twin size bed. I went down to front counter, explained and request to change room. Another front counter staff attended to me, showed a very low unhappy face, as though I was creating trouble, very unwilling comply. But I told her, I asked for king size bed, why gave me a double bed with 1 breakfast? Does it make sense? Eventually I was told to return to room, wait for waiter to send me a new room keys. I have been staying in this hotel everytime I traveled to Jakarta, I notice their service is getting bad to worst. If it is not close to my partner's office, I would have stayed in another hotel. The staff attitude in this hotel getting worse. The better ones have resigned from this hotel. I have stayed in this hotel for a few years, I saw the drastic change of staff. Everytime, new staff joined, their service standard drops. And you call this GRAND MECURE KEMAYORAN, what a mismatched. Disappointed.
Stayed 2 nights in Dec 2023

10/10 Excellent

muhammad

Stayed 4 nights in Nov 2023

6/10 Okay

Yong

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Decent rooms and check in lobby. The walls however are very thin. You can hear your neighbour’s conversations clearly.
Stayed 3 nights in Nov 2023

8/10 Good

Steve

Stayed 2 nights in Oct 2023

10/10 Excellent

Bobby

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel Nice ambience Well trained staff Large and clean room Nice food choices
Stayed 4 nights in Sep 2023

8/10 Good

Lee Lee

Stayed 5 nights in Sep 2023

8/10 Good

Clemence

Business traveller
Liked: Cleanliness, staff & service, room comfort
Not my favorite hotel anymore
I have been staying in this Hotel for the past 3 trips to Jakarta, mainly for the Exhibition at JIEXPO which is located near to this hotel. However, i realised that the room that i stayed is getting dated, floor tile (yes with floor tiles) cracked and making funny noises when walking. The telephone in the toilet not working as well. I have decided to stay in other hotel diring my next visit in March 2024.
Stayed 4 nights in Sep 2023

10/10 Excellent

Kok Chor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quiet away from heavy traffic and very close to my partner's office.
Stayed 2 nights in Sep 2023

6/10 Okay

Diego

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The building is nice enough and everything is very clean. Staff speaks very limited English and beyond the check in/out they are not much of a help. The don't seem to know what goes on outside of the building, so not much advice there either. All in all, a correct experience, nothing exceptional.
Stayed 3 nights in Sep 2023

10/10 Excellent

Seraj

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room, and very nice stuff
Stayed 1 night in Jun 2023

General hotel information

Reasons to Book
Property Cleanliness
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0