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Mercure Jakarta Simatupang

4.0 star property
Hotel with free parking, near Cilandak Town Square
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Mercure Jakarta Simatupang

Indoor pool, outdoor pool
Reception
Privilege, Room, 1 King Bed | View from room
Breakfast, lunch, dinner served; international cuisine
Sports facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Parking included
    Parking included
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Gym
    Gym
The price is AU$75
Price available on 10/11/2024
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed

8 bedrooms, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
8 bedrooms
Private bathroom
Bidet
Rainfall showerhead
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

8 bedrooms, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
8 bedrooms
Private bathroom
Bidet
Rainfall showerhead
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
8 bedrooms
Rainfall showerhead
Bidet
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
8 bedrooms
Rainfall showerhead
Bidet
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Free minibar items
LED TV
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Jl R A Kartini No 18, Lebak Bulus, Jakarta, Jakarta, 12440

What's nearby

  • Pondok Indah Mall - 3 min drive
  • Pondok Indah Golf and Country Club - 3 min drive
  • Cilandak Town Square - 4 min drive
  • Gandaria City Mall - 6 min drive
  • Ragunan Zoo - 7 min drive

Getting around

  • Pondok Betung Station - 5 min drive
  • Lebak Bulus Grab Station - 8 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 39 min drive

Restaurants

  • ‪Bubur Ayam Bandung Dadang - ‬7 min walk
  • ‪Graffiti Restaurant - ‬1 min walk
  • ‪Cuppa Coffee Inc - ‬3 min walk
  • ‪Lobby Lounge - ‬1 min walk
  • ‪Inul Vizta - ‬5 min walk

About this property

Mercure Jakarta Simatupang

Upscale hotel near Pondok Indah Mall
Located close to Cilandak Town Square and Pondok Indah Golf and Country Club, Mercure Jakarta Simatupang provides a poolside bar, a rooftop terrace and a coffee shop/cafe. Treat yourself to a massage or other spa services. The on-site international cuisine bistro, Biztro Graffiti, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Additional perks include:
  • An indoor pool and an outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a vegetable garden
  • 4 meeting rooms, a banquet hall and concierge services
Room features
All 232 rooms include comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 32-inch LED TVs with premium channels
  • Free infant beds, electric kettles and daily housekeeping

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: IDR 157,300 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Biztro Graffiti
  • Karumba Rooftop Rum Bar
  • MnM Lobby Lounge

Family friendly

  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Living room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 18 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 157300 per person
  • Airport shuttle fee: IDR 399000 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Jakarta Mercure
Jakarta Simatupang
Mercure Jakarta
Mercure Jakarta Simatupang
Mercure Simatupang
Mercure Simatupang Hotel
Mercure Simatupang Hotel Jakarta
Mercure Simatupang Jakarta
Simatupang
Simatupang Jakarta
Mercure Jakarta Simatupang Hotel

Frequently asked questions

Does Mercure Jakarta Simatupang have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

How much does it cost to stay at Mercure Jakarta Simatupang?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Mercure Jakarta Simatupang on 10 Nov 2024 start from AU$75.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Jakarta Simatupang pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Jakarta Simatupang?

Self-parking is free at this property.

What time is check-in at Mercure Jakarta Simatupang?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Mercure Jakarta Simatupang?

Checkout is at noon.

Does Mercure Jakarta Simatupang provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 399000 per vehicle applies.

Where is Mercure Jakarta Simatupang located?

Located in Cilandak, this hotel is within 3 mi (5 km) of Cilandak Town Square, Pondok Indah Golf and Country Club and Pondok Indah Mall. Gandaria City Mall and Ragunan Zoo are also within 6 mi (10 km). Lebak Bulus Grab Station is 8 minutes by foot and Fatmawati MRT Station is 18 minutes.

Mercure Jakarta Simatupang Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 79 out of 216 reviews" "
Rating 8 - Good. 95 out of 216 reviews" "
Rating 6 - Okay. 36 out of 216 reviews" "
Rating 4 - Poor. 2 out of 216 reviews" "
Rating 2 - Terrible. 4 out of 216 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hanzel Hartley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

doo hyun, Pickering

Liked: Staff & service
Overall it was ok
Stayed 4 nights in Aug 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent food and service
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Staff & service
The staff at the Mercure were very kind and super helpful. The breakfast was a great range and the coffee was good. The pool was not in action but the area up near the pool was a great spot to sit and watch the clouds roll through. The downside was that there was a lot of mold in the bathroom shower area, and the bathroom floors around the toilet and general area didn't seem as clean as they could be. Also, the shower was not pleasant to use - one shower head kept facing the wall and I had to hold it and the rain shower spurted everywhere.
Stayed 2 nights in Jan 2024

2/10 Terrible

Robin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I think the hotel is dated needs to revamp.
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Liked: Room comfort
Hotel is OK a bit run down. Found stains on the chair, and the shower tray also looks stain and worn down. Asked for extra mineral water, they said it's chargeable and I said OK, but it never came up. Bed is a bit hard as well. I guess you get what you pay for.
Stayed 2 nights in Sep 2023

8/10 Good

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to go anywhere
Stayed 2 nights in Mar 2023

6/10 Okay

clive

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
wake up!
have been before. arrived late night - asked the desk staff for an early morning call (flight to catch). the person understood and pressed some buttons and confirmed. No one woke me - luckily i set my phone alarm. this should NOT happen
Stayed 1 night in Mar 2023

8/10 Good

Dwipa

Stayed 2 nights in Mar 2023

8/10 Good

Dwipa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I stay there after my surgery and they are very helpful stuff abd I feel so relax to enjoy my recovery there. The location near by hospital and restaurant as well.
Stayed 2 nights in Mar 2023

10/10 Excellent

Dorron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in Feb 2023

10/10 Excellent

Stephen

10/10 Excellent

Dorron

Liked: Cleanliness, staff & service, amenities
very good
Stayed 1 night in Nov 2022

6/10 Okay

LIANGYOU

Business traveller
Liked: Staff & service
Was disappointed this time round. Round was 817, the flooring at the toilet entrance was in bad shape, which could injure someone. The shower pressure was very low and the room has a smell when I entered
Stayed 1 night in Sep 2022

10/10 Excellent

Tanty

Stayed 2 nights in Jun 2022

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
We booked a non smoking room. Although the room had been upgraded and claimed as a non smoking room, but the it still smelt in the room and in the lift.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to highway. Less traffic jams Excellent service. Clean and comfortable rooms. Were not affected by floods. Good local cuisine.
Stayed 3 nights in Feb 2020

10/10 Excellent

Cyrus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great and comfy
Stayed 3 nights in Dec 2019

8/10 Good

Andre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back!
Stayed 4 nights. Good variety and quality for buffet breakfast. Great location near to Pondok Indah Mall and friendly service. The grilled oxtail at the restaurant is also excellent!
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveller

Beware of iron in room
Next to a always jam highway with no shopping Mall within walking distance. Iron in room was badly stained which almost ruin my white business shirt
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extended one night’s stay
Originally planned to stay 4 nights & extended 1 night as we were enjoying ourselves. Happy to recommend this property - especially for the rate we paid.
Stayed 1 night in Jul 2019

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable & Comfortable Stay (2 rooms, 4 nights)
A nice property with above average facilities - especially for the price. Staff are friendly & helpful & we enjoyed our stay & will certainly consider using the Mercure again. My only concern was the breakfast buffet that was not topped up (even when there was still 45 minutes till closing) & staple items like Orange juice kept changing (I think we had 3 different types over 4 days). Also, the bedroom pillows are far too soft. Otherwise guestrooms are well appointed & comfortable.
Stayed 4 nights in Jul 2019

General hotel information

Reasons to Book
Property Safety
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0