Joans Hill Farm Reserve Tours and Activities

Chosen for my daughter’s graduation at the University Of Birmingham and for the onsite restaurant to celebrate afterwards. -Main issue is parking. I have 2 elderly parents who both have a blue badge but parking is abysmal and we struggled with that. -Only 1 lift was working which was an issue (1mobility scooter etc), so we had to wait long times to navigate floors as walking not an option. -No heating in hotel. Not a problem for us but my parents found it cold despite being given portable heaters. -Our balcony room was lovely but sadly above the bed was a collection of contact lenses on the ceiling where previous occupants have “flicked” them up. In conclusion, it’s a lovely hotel but there were issues that took the shine of what was a lovely break away.

Great! Good location and great communication for checking in.

This is my second time staying at the Grand and I can say it has impeccable customer service and the standards are amazing here. Always clean and the room was perfect. We were celebrating a special occasion and they went above and beyond. Would come back here again and again. :)