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"I’m very disappointed about the fact that the hotel does not have the courtesy to provide 1 or 2 hr of late check-out : They charge ¥1,000/hr/person!!! If it’s a weekend, i can understand, but it’s a quiet Monday! I’ve been to dozens of hotels in Japan and worldwide, first time I encountered this. Of course, they’re not ethically wrong or anything; but as a service provider, i will not choose or recommend to anyone."

"The whole process, from communication before check-in to storing my luggage there after check-out, was very smooth. The staff were friendly and helpful. The room was very clean and spacious, signage was foreigner-friendly, and there was a great range of amenities and supplies provided. The bed and bathroom were comfortable. The breakfast buffet was delicious. My only wish is for a lobby or public seating area for leisure aside from the hotel room, and perhaps a map and suggestions of things to do in Sendai."

"My only negative point relates to breakfast. It would be nice if they had more Western option for breakfast. "

"We had a standard twin and room was spacious w a small sofa. Received 2 bottles of water each day. Hotel was close to Sendai Station. Nice hotel. "

"We always love staying here with lots of dining and shopping options across the street at Tapio, plus the hotel has a breakfast buffet thats really nice and lots of food made fresh to order which is really nice! The quality is top notch! Its easy to get to and quieter, cleaner and more fun than staying downtown. If we go to Sendai, we stay here. Also the price for the rooms cant be beat for groups/families of 4 or more. The staff makes staying here so easy and comfortable! Also we love their bonfire and fireside activities and their evening bar - so many yummy goodies to enjoy!"

"I stayed at this hotel two years ago and was impressed enough to come back. I was not disappointed the second time. The room is exactly what I needed, the staff are friendly and it is a great location. If you come to Sendai you will not be disappointed staying here. "

"Awesome. Clean, good service, additional hot bath, and most importantly- fantastic free breakfast!"

"Super clean and good Wi-Fi. Best sleep I had gotten whole trip."

"The check in clerk was lovely, the cabin was also surrounded by tiny frogs which was cute. There were alot of warning signs about bears but unfortunately I wasn"