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The Lakeland Kendal Hotel, Sure Hotel Collection by BW

3.0 star property
Hotel in Kendal with 24-hour front desk and restaurant

Photo gallery for The Lakeland Kendal Hotel, Sure Hotel Collection by BW

1 bedroom, desk, iron/ironing board, bed sheets
Bar (on property)
Combined shower/bathtub, hair dryer, towels
Interior detail
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping
  • Free WiFi
The current price is AU$170
includes taxes & fees
23 July - 24 July

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room, Multiple Beds, Non Smoking

1 bedroom, desk, iron/ironing board, bed sheets

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
TV
Separate bedroom
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking

1 bedroom, desk, iron/ironing board, bed sheets

Standard Room, 2 Single Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Heating
TV
Separate bedroom
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed, Non Smoking

1 bedroom, desk, iron/ironing board, bed sheets

Standard Room, 1 Single Bed, Non Smoking

Highlights

Heating
TV
Separate bedroom
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, Multiple Beds, Non Smoking

1 bedroom, desk, iron/ironing board, bed sheets

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Heating
TV
Separate bedroom
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 3 Single Beds, Non Smoking

1 bedroom, desk, iron/ironing board, bed sheets

Standard Room, 3 Single Beds, Non Smoking

Highlights

Heating
TV
Separate bedroom
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, desk, iron/ironing board, bed sheets

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)

Highlights

Heating
TV
Separate bedroom
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
Station Road, Kendal, England, LA9 6BT

What's nearby

  • Kendal Castle - 9 min walk - 0.8 km
  • Brewery Arts Centre - 11 min walk - 1.0 km
  • Museum of Lakeland Life & Industry - 13 min walk - 1.1 km
  • Sizergh Castle - 8 min drive - 9.2 km
  • Levens Hall and Gardens - 9 min drive - 11.5 km

Getting around

  • Kendal Station - 1 min walk
  • Manchester Airport (MAN) - 92 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Masons Yard 24 - ‬6 min walk
  • ‪Domino's Pizza - ‬5 min walk
  • ‪Stramongate Chip Shop - ‬3 min walk
  • ‪The Duke of Cumberland - ‬3 min walk

About this property

The Lakeland Kendal Hotel, Sure Hotel Collection by BW

Hotel near Yorkshire Dales National Park
The Lakeland Kendal Hotel, Sure Hotel Collection by BW provides amenities, such as a bar and a restaurant. Stay connected with free WiFi in public areas.
Other perks include:
  • English breakfast (surcharge), a 24-hour front desk and a lift
  • A TV in reception, a reception hall and smoke-free property
Room features
All guest rooms at The Lakeland Kendal Hotel, Sure Hotel Collection by BW have amenities, such as desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations
  • Wardrobes/cupboards, electric kettles and heating

Languages

English, Polish

Similar properties

Exterior

Days Inn by Wyndham Kendal Killington Lake

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
7.6 out of 10, Good, 821 reviews
The price is AU$123
includes taxes & fees
20 July - 21 July
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 2 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily English breakfast available 6:30 AM to 9:00 AM for a fee: GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 10 for adults and from GBP 10 for children
  • Off site parking fee: GBP 2 per day (0.2 mi away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

County Hotel Kendal
County Hotel
County Kendal
County Hotel
The Lakeland Kendal Hotel, Sure Hotel Collection by BW Hotel
The Lakeland Kendal Hotel, Sure Hotel Collection by BW Kendal

Frequently asked questions

Is The Lakeland Kendal Hotel, Sure Hotel Collection by BW pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Lakeland Kendal Hotel, Sure Hotel Collection by BW?

As of 28 June 2025, prices found for a 1-night stay for 2 adults at The Lakeland Kendal Hotel, Sure Hotel Collection by BW on 23 July 2025 start from AU$170.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The Lakeland Kendal Hotel, Sure Hotel Collection by BW?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at The Lakeland Kendal Hotel, Sure Hotel Collection by BW?

Checkout is at 11:00 AM.

Where is The Lakeland Kendal Hotel, Sure Hotel Collection by BW located?

Situated in Kendal, this hotel is within a 5-minute walk of Kendal Museum and The Quaker Tapestry Museum & Exhibition. Kendal Castle and Brewery Arts Centre are also within 15 minutes. Kendal Station is only a 1-minute walk.

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The Lakeland Kendal Hotel, Sure Hotel Collection by BW Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 67 out of 146 reviews
Rating 8 - Good. 44 out of 146 reviews
Rating 6 - Okay. 19 out of 146 reviews
Rating 4 - Poor. 8 out of 146 reviews
Rating 2 - Terrible. 8 out of 146 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fabulous, a real Must if staying here, great value
Stayed 1 night in Jun 2025

8/10 Good

Lindquist

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel, large enough rooms. Very nice breakfast and people working there is so nice.
Stayed 1 night in Apr 2025

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room, good breakfast
Stayed 1 night in Apr 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service
A basic but pleasant hotel. Clean and centrally located in Kendal near the train station. Good for a no frills stop over.
Stayed 1 night in Apr 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, well situated and good value.
Stayed 1 night in Feb 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Pleasant stay, really good size room. Only criticism is that the road it’s on is very noisy but this may have been because of the location of our room.
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Liked: Amenities
A great place jto stay for visiting Kendal and surrounding area. It was a bit difficult to find given the name, COUNTY HOTEL on the building, but Lakeland Kendal hotel on a stree level sign. It is the sane place. The hotel has mno official parking, but we got there early and parked right outside the main door, where we left our car for three days and nights wirhout interruption. The is a carpark elsewhere off the property. The staff were the most kind and helpful one is likely to meet. They made us feel qelcome from the very start of our stay.
Stayed 3 nights in May 2025

8/10 Good

Slawomir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice service. Clean room. Great breakfast, hotel could improve and invest in a coffee machine.
Stayed 2 nights in Feb 2025

6/10 Okay

Andre

Disliked: Staff & service, amenities, property conditions & facilities
The bathroom amenities below standard as the shampoo/shower gel is foam which does not work... Overall I would suggest looking at another place to stay in Kendal irrelevant of price
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short trip

Found the staff very helpful, point out the free car park. Room tidy, and the breakfast was fine.
Stayed 1 night in Dec 2024

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, tidy and good value

The staff were great. Really made my stay better. Last minute booking to avoid camping in the torrential weather and the girls working were very helpful with everything. Had an awesome night sleep. Reasonably priced for the comfort provided and breakfast was great! Would stay again.
Stayed 1 night in Dec 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i wanted to stay here but i changed the date on expedia and no one informed the hotel of the date change so my booking was cancelled What seems so strange if the hotel did not receive my booking how come the manager rang me whilst I was in Kendal on the day of my booking to tell me it was canceled
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The County Hotel is a no frills hotel but it is really well located, clean and tidy with friendly staff add has everything you need for a pleasant stay. Above all it was excellent value for money and I’m very happy that I didn’t end up paying more than I needed for a good night sleep and a decent breakfast during my one night stop over in Kendal.
Stayed 1 night in Oct 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to Kendal

My friend and I came to Kendal for an overnight stay and really enjoyed our time at the County Hotel. Staff were very helpful and friendly. Food was lovely and very reasonable. Would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

john

Liked: Cleanliness, property conditions & facilities, room comfort

Ideal break hotel

Enjoyed stay a bit cold but room warmed up staff very helpful with parking options. Did not have time to check out facilities available. Will be back again.
Stayed 1 night in Nov 2024

6/10 Okay

chi

Rm 212, shower tap seem broken, so no hot water come out, then no hot shower. Also the window c’t shut up traffic noise in very early morning
Stayed 1 night in Apr 2025

6/10 Okay

James

Disappointing

A little disappointing, I understand the hotel has just been purchased, however considering this it took a while to figure out that the hotel is now under a different name. The hotel needs work which is expected, however the fact the restaurant is not open for evening meals was just annoying.
Stayed 1 night in Mar 2025

8/10 Good

john

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable bed. Parking was a problem. Unable to access bottle opener. Foreign body in breakfast
Stayed 1 night in Dec 2024

6/10 Okay

Tony

Liked: Staff & service

Did the job...but only just.

Hotel is in a convenient location for access to the town centre but has limited (3 spaces) for parking. Decor and facilities are a bit dated and in need of update. Food was good but breakfast was a slow experience as waitres was working alone and struggling to keep up.
Stayed 1 night in Nov 2024

6/10 Okay

Barry

New Ownership

We had problem finding the place as the name on the hotel was different We went past it three times We had to change rooms three times as the central heating was very loud and rattling dreadfully The maintenance man was not working that day No menu for breakfast just asked what cooked food we would like We had to screw the head of the shower up as it was not flowing properly and the mirror in the bathroom was so high I could only see my forehead in it The manager was very apologetic as they had only just taken over the hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff couldn’t do enough to help
Stayed 1 night in Nov 2024

4/10 Poor

Jude

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Cheap stay hence beds that crunch and need better

Parking a no go if you're over 2.1m high. If not you have to drive over the road into a tight car park. Options not great. Stain on carpet upstairs looks like there's been a murder or a birth. Locations ok 10 mins walk to centre, hotels limited for food and drink so go elsewhere
Stayed 1 night in Nov 2024

4/10 Poor

David

Liked: Staff & service
Very tired looking, wore Badly stsined Carpets, chippe, worn paint work. The worse Breakfast and its sevice We have Ever had. Wrong orders, all items, Over cooked, dry, Easyest meal to prepare. Ony 6 pepple in dining room so Not Busy. Top Marks for ruining Breakfast score 1 out of 10! Terrible. To add insult to injury I broke a Temp Crown trying to eat the rockhard toast. And an Emergency trip to the Dentist on return Home. Shower tray edges mouldy, on off knob detached, could Not serficiantly lower temp of shower, Scolding hot down to Extreamley Hot to lowest temp Very Hot!! Could be a Nice Hotel if Money was spent on it. Not worth the price per night. Refunded for Breakfasts Rececion Staff Excellent, Very Helpful and sympathetic. 10/10 Housekeeping 7/10 Dining Staff 3/10 Chef 0/10
Stayed 2 nights in Nov 2024

6/10 Okay

KIM

Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointing. Seriously needs to be much cleaner. Numerous cigarette butts and debris at the front entrance. Restaurant dirty cutlery and poor hygiene.
Stayed 1 night in Jul 2022