4/10 Poor
Christine
10 Feb 2025
I didn’t get to stay at this property. My flight was late into Ottawa, luggage was an hour to get and my the time I was to head to Gananoque it was dark and snowing. I made the decision to be safe and stay in Ottawa. Called the Hotel and was told I could reschedule through Expedia. On the booking area it said I wasn’t entitled to reschedule as it was past my check in time. I had no control over my flight and luggage delay but have now lost my nights booking. Is there anything that can be done?
Christine
Stayed 1 night in Feb 2025