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"This resort is beyond 5 stars. The property is immaculately well kept, the staff are attentive and will go out of their way to make sure you are happy. No request is too big. The resort is lush, green and at a standard that isn’t seen very much at resorts of any size. "

"Wonderful, high end hotel, 20 minute walk from central Ubud. Away for hustle and bustle. Reception and staff could not be more welcoming and attentive. Room was perfect, couldn’t fault. Afternoon tea and cake was a bonus. Only slight thing I’d like to improve was breakfast, wasn’t the best and there were flies. There’s also limited sunbeds around the gorgeous pool, but I guess in Ubud you don’t sit around the pool! Would stay again. "

"I stayed only 2 nights at this absolutely beautiful and unique hotel. Everyone working there is so warm and friendly. The settings are so peaceful and relaxing, I didn't want to leave, would stay much longer. Will come back again and again!!!!"

"The staff was very courtious and the food options were excellent "

"Fabulous, luxurious place. Wonderful staff. They even clean your room twice daily! Villa complex just off main street but in a quiet, green, lush, secluded area. Rooms wonderful with massive beds lots of TV channels and excellent wifi. Breakfast by the pool is fantastic. Can walk to all the cafes, restaurants, bars Monkey Sanctuary and temples. Everything of a high standard. "

"From the moment we arrived, we felt truly special! Being upgraded to a better suite for our 38th anniversary was beyond generous, and the views were absolutely AMAZING. This retreat was the perfect blend of art, nature, and peaceful reflection. Every day started with a breathtaking sunrise at breakfast and ended with the most beautiful, jaw-dropping sunset at dinner. We even experienced a small earthquake and were treated to a delightful visit from a family of monkeys! The staff were incredibly attentive to all our needs, making the experience even more memorable. The local walk through the rice fields was definitely a highlight — a magical moment we’ll never forget. We’re so thankful for this incredible getaway!"

"This resort made us feel like royalty from the moment we arrived. Everyone has a smile and seems to be happy to serve. I cant speak enough about the quality of customer service. "

"The staff, food, room, shower were all amazing. And the location is perfect. I would absolutely recommend the Alaya for anyone considering Ubud. "

"Important: If booking, make sure the road giving access to the city center is fixed, or you will have to choose between a 20 min. detour or riding a scooter. Very kind staff and very clean rooms. Breakfast buffet is adequate and the pool is great but could be cleaner. The resort is beautiful and a calm getaway not too far from the city center (if the road gets fixed). The shuttle to the city center hours could be better, they cutoff before supper which is pretty annoying. I would gladly book here again."