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Crowne Plaza Knoxville Downtown University by IHG

3.5 star property
Hotel with a 24-hour fitness centre, near University of Tennessee

Photo gallery for Crowne Plaza Knoxville Downtown University by IHG

Exterior
Point of interest
Point of interest
Point of interest
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Room service
  • Parking available
  • Laundry
The current price is AU$253
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Mobility Accessible, Non Smoking (Communications, Transfer Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Mobility Accessible, Non Smoking (Communications, Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Mobility Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Mobility Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Transfer Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Top Floor)

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed (Top Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Private bathroom
Bathrobes
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is AU$277
includes taxes & fees
23 Mar - 24 Mar
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About the area

Map
401 W Summit Hill Dr, Knoxville, TN, 37902

What's nearby

  • Market Square - 3 min walk - 0.2 km
  • Knoxville Convention Center - 8 min walk - 0.7 km
  • Knoxville Civic Auditorium and Coliseum - 14 min walk - 1.2 km
  • University of Tennessee - 15 min walk - 1.3 km
  • Neyland Stadium - 2 min drive - 2.2 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 20 min drive

Restaurants

  • ‪Stock & Barrel - ‬4 min walk
  • ‪Downtown Grill & Brewery - ‬4 min walk
  • ‪J.C. Holdway - ‬5 min walk
  • ‪Coffee & Chocolate - ‬5 min walk
  • ‪Chivo Taqueria - ‬2 min walk

About this property

Crowne Plaza Knoxville Downtown University by IHG

Hotel near University of Tennessee
Close to Knoxville Convention Center and Neyland Stadium, Crowne Plaza Knoxville Downtown University by IHG provides dry cleaning/laundry services, a bar and a 24-hour gym. The on-site restaurant, Mahogany's Restaurant, offers breakfast, lunch and dinner. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a 24-hour business centre are available to all guests.
Other perks at this hotel include:
  • An indoor pool with sunloungers
  • Buffet breakfast (surcharge), self-parking (surcharge) and a gift shop
  • Concierge services, 10 meeting rooms and luggage storage
  • A porter/bellboy, smoke-free property and a vegetable garden
  • Guest reviews give top marks for the helpful staff and location
Room features
All 195 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, baths or showers and hairdryers
  • 55-inch Smart TVs with satellite channels
  • Free infant beds, coffee/tea makers and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 17 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mahogany's Restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 15,670 square feet of conference space
  • 24-hour business centre

Outdoors

  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 40.00, per accommodation (varies based on length of stay), plus a deposit of USD 40.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 45 kg per pet
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45.0 per night.
Free cots are available on request at the property

Payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 17.00 per person
  • Self-parking fee: USD 15 per day (in/out privileges)
  • Pet deposit: USD 40.00 per stay
  • Pet fee: USD 40.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Knoxville Downtown University
Crowne Plaza Hotel University
Crowne Plaza Knoxville Downtown University
Crowne Plaza University

Frequently asked questions

Does Crowne Plaza Knoxville Downtown University by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 11:00 PM.

How much does it cost to stay at Crowne Plaza Knoxville Downtown University by IHG?

As of 11 Mar 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Knoxville Downtown University by IHG on 23 Mar 2025 start from AU$252.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Knoxville Downtown University by IHG pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 45 kg per pet. There's a deposit of USD 40.00 per stay and a fee of USD 40.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Crowne Plaza Knoxville Downtown University by IHG?

Self-parking is available for USD 15 per day.

What time is check-in at Crowne Plaza Knoxville Downtown University by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Crowne Plaza Knoxville Downtown University by IHG?

Checkout is at noon.

Where is Crowne Plaza Knoxville Downtown University by IHG located?

Located in Downtown Knoxville, this hotel is within a 15-minute walk of Knoxville Visitors Center, University of Tennessee and Knoxville Convention Center. Tennessee Vallley of Authority and Market Square are just steps away.

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Crowne Plaza Knoxville Downtown University by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 728 out of 1001 reviews
Rating 8 - Good. 179 out of 1001 reviews
Rating 6 - Okay. 45 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Quinteze

Great all around hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Rebekah

Close to everything downtown, super easy parking, very clean room, attentive staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Giuseppe

Excellent hotel with a great location in the heart of Knoxville.
Stayed 1 night in Feb 2025

10/10 Excellent

Debra

The property is in a great location, the room was incredibly clean, great room updates, absolutely love the no carpet floors, can’t beat the location, staff was incredible including checking in to make sure all was well throughout the stay and they let me check in a little early which was incredibly helpful! Will def stay again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Trista

Excellent customer service. Clean and beautiful hotel. Will stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

James

If you are looking for an overnight stop, Knoxville is great and the Crowne Plaza is the perfect place. Nice rooms, friendly staff and convenient, indoor connected parking. Highly recommended.
Stayed 1 night in Feb 2025

10/10 Excellent

Richard and Kelly

Excellant service !
Stayed 1 night in Feb 2025

10/10 Excellent

Jonathan

Great location to stay when visiting our student at UTK. Great dining options, comfortable hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephanina

Highly recommend this property. It was very clean, the rooms were spacious and great walkability to everything. The staff was great and we will definitely book here again every time we go to Knoxville!
Stayed 2 nights in Jan 2025

10/10 Excellent

Magdalena

Loved it
Stayed 2 nights in Feb 2025

10/10 Excellent

Cameron

Great Hotel!!!
Stayed 4 nights in Dec 2024

6/10 Okay

Joe

Location is just dated…at least the room we stayed in. Great location!! Just thought it was not great value for the $$
Stayed 1 night in Feb 2025

10/10 Excellent

Jane

Your bartender is a stud. I believe his name is Deavin. First class. Loved the bed too
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

The staff was amazing!! The property was clean and beautiful! If I’m ever in Knoxville I will definitely stay there again!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Connie

Comfortable rooms and friendly staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cindy

This place is beautiful. Friendly staff, adequate amenities, in-house restaurant/bar, gift store. Wonderful experience!
Stayed 1 night in Dec 2024

10/10 Excellent

Brian Douglas

Great location for downtown Knoxville
Stayed 1 night in Dec 2024

10/10 Excellent

Whitney

Great Place!
Amazing hotel and very pretty.
Stayed 1 night in Nov 2024

10/10 Excellent

Erin

We loved this hotel. Staff were very accommodating. The beds and pillows were amazingly! But the BEST part was the absolutely amazingly gym! One of thr best, well equipped facilities we've stayed at! We'll definitely be back.
Stayed 1 night in Jan 2025

10/10 Excellent

Sandra

Thank you for your kindness and attentive service. Our room was very comfortable with a beautiful view of Knoxville.
Stayed 1 night in Jan 2025

8/10 Good

John

The downtown location has always been a draw for us.
Stayed 1 night in Dec 2024

8/10 Good

Arthur

Nice property conveniently downtown with food and shopping a short walk away.
Stayed 1 night in Nov 2024

10/10 Excellent

Luis Adolfo

Nice place
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

The central location, value for the price, the staff was on top of their game. The parking can be a little tight if you are driving a larger truck or SUV but that is due to construction and some barriers that are in place, so a short term issue.
Stayed 2 nights in Jan 2025

10/10 Excellent

Eric

Very smooth check-in.
Stayed 1 night in Nov 2024